We visit the FatFace Trafford store regularly for our mother/daughter evenings out. The staff are always so lovely, particularly Helen who always seems to be working when we pop in! She is always su... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Faye at FatFace Trafford gave us superb customer service. She was really chatty and knowledgeable about the clothes we tried on and encouraged us to check the care labels and how drying things on h... もっと見る
企業が回答しました
I had to replace a faulty bag that I purchased online. I sent an email and received a response very soon after, giving me several options I could try. I returned it to nearest Fat Face store at t... もっと見る
企業が回答しました
I young filipino shop assistant at The Trafford Centre went beyond the call of duty to make our shopping experience great in the store. Give her a promotion asap as you need more shop assistants like... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
53 Peel Avenue, Trafford Centre, M17 8BN, Manchester, Lancashire, 英国
- 01617 477711
4.4
優良
210件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fat Face the best for summer beach & swim
Just one of my favourite stores - love your women’s summer clothes - cannot wait for the next season
2025年9月4日
FatFace - TRAFFORD 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brilliant online and in store.
No issues whatsoever with them. Easy to order online, delivered to store on time and collection was easy.
Since then I ordered further items that I'd seen on looking round the store and delivered next day.
I would also like to say that the young lady who dealt with me in store was lovely. She was cheerful and most helpful.
Definitely will be returning to this store or website.
2025年8月28日
FatFace - TRAFFORD 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely T-shirt and nice and colourful…
Lovely T-shirt and nice and colourful with the fruits on it. Love fatface clothes as they are so comfy and you can get some good deals in the sales
2025年8月28日
FatFace - TRAFFORD 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
An easy buying and return experience
Although the delivery to store was later than promised, the ease of collecting at store, trying on and then returning any unwanted items immediately is an excellent service
2025年8月15日
FatFace - TRAFFORD 2 からの回答
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Collected my parcel from store
Collected my parcel from store, was able to try on and make any refunds/exchanges while in store!
2025年8月18日
FatFace - TRAFFORD 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great store easy to access and great…
Great store easy to access and great staff really helpful
2025年8月16日
FatFace - TRAFFORD 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - TRAFFORD 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love shopping in Fat Face
I love shopping in Fat Face, it’s even better when you get a great service. What a lovely and pleasant person Helen was. So helpful, such a credit to your team. Thank you once again 👍
2025年6月30日
自発的なレビュー
FatFace - TRAFFORD 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helen was so lovely and helpful
Helen was so lovely and helpful. She made the experience of replacing an item a super quick and efficient one!
Thanks Helen!
2025年6月9日
自発的なレビュー
FatFace - TRAFFORD 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent staff especially Faye
Excellent staff especially Faye
Quality clothes decent prices
2025年6月14日
自発的なレビュー
FatFace - TRAFFORD 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - TRAFFORD 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace Trafford
We visit the FatFace Trafford store regularly for our mother/daughter evenings out. The staff are always so lovely, particularly Helen who always seems to be working when we pop in! She is always super friendly, remembers our names and details and helps us for the duration of our visit, grabbing different sizes, advising on style, and checking the stock room for anything new that we may like. She always makes our visits brighter and we love shopping in FatFace when she’s there.
On this particular day, we were also served by Caleb and Tom who were both helpful on the tills as well 🤍😁
2025年6月5日
自発的なレビュー
FatFace - TRAFFORD 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brilliant service from staff
I ordered 2 items from fatface online recently and had to return one of them for a smaller size last week, I was helped by Qasim who went above and beyond of his way to help me, the service I received was brilliant and I received my item the following day delivered to home, thank you Qasim and well done for having brilliant staff Fatface.
2025年5月30日
FatFace - TRAFFORD 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff were very friendly and helpful
2025年5月28日
FatFace - TRAFFORD 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fantastic customer service
My wife and I visited the Trafford Centre shop and was helped by Faye who was absolutely amazing. We popped in with no idea what to buy for our holiday but after spending roughly half an hour with Faye, she got us all set up with clothes we needed (and wanted). The service we received was fantastic and we will happily come back.
2025年5月31日
自発的なレビュー
FatFace - TRAFFORD 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - TRAFFORD 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great selection, helpful staff
Great selection, friendly and helpful staff (thanks Yvonne)
2025年5月16日
自発的なレビュー
FatFace - TRAFFORD 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great materials used for my parcel…
Great materials used for my parcel items and staff are amazing at their service really pleased with the sale buys I got too when tinkering around
2025年5月3日
FatFace - TRAFFORD 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The half price sale is the correct…
The half price sale is the correct price as full price is too much for a shirt eg £60 is too much !
2025年5月2日
FatFace - TRAFFORD 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
FatFace - TRAFFORD 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。