Well laid out shop ; deceptively large once you enter. Pleasant atmosphere & very helpful staff. Too tempting!!
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The staff are always friendly and super helpful. The manager, Celeste, really gets to know her customers, which makes the shopping experience so much more enjoyable. She knows exactly what I am looki... もっと見る
企業が回答しました
Fat face clothes are good quality at very affordable prices. Size and fit are accurate therefore confident buying online the staff are very helpful and friendly nothing too much trouble.
企業が回答しました
FatFace clothes are always good quality. Ordering online is simple and I have never had an issue. Should something not fit returning is easy. My local store in Whitstable Kent is great and the s... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
45 High Street, CT5 1AS, Whitstable, Kent, 英国
- 01227 262630
4.8
優良
71件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Well laid out shop
Well laid out shop ; deceptively large once you enter. Pleasant atmosphere & very helpful staff. Too tempting!!
2026年7月21日
FatFace - WHITSTABLE 1 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great Ladies puffer jacket
Great Ladies puffer jacket, I already own one of these puffer jackets in red & blue so knew what good quality warm & lightweight it was so when I saw it in the sale I just had to have another! my first one was in a size 20 & I've lost a little weight since then then so ordered a size 16 the body is fine but is a little snug over the bust area so you may need to size up to allow for a jumper, they wash well & have been my go to jacket for the winter, did click & collect & it was delivered to my local store the next day collected it on the hottest day of the year!
2026年7月3日
FatFace - WHITSTABLE 1 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great shirts but sizes do differ
Great shirts but sizes do differ
Great shirts once I brought the right size
Nice material look very nice on .
Nice that you can return to shop & have delivered to a fatface shop
Staff very nice good customer service.
2026年6月4日
FatFace - WHITSTABLE 1 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
FatFace - WHITSTABLE 1 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Usual high quality from Fat Face
Usual high quality from Fat Face. Fits well and looks good. This was on a sale rack in the store so I was influenced by the price. I feel that I got a good deal. Pleased.
2026年5月4日
FatFace - WHITSTABLE 1 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Arrived on time.
Arrived on time.
Items well made and once I found the correct size fitted great.
Took back to the shop for returned item where staff were polite and very helpful.
Thank you
2026年5月7日
FatFace - WHITSTABLE 1 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Fab!!!
Fab Service in store, to next day delivery all fantastic, can’t go wrong and next day delivery £2.50 excellent. Lovely clothing too!
2026年5月5日
FatFace - WHITSTABLE 1 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
FatFace - WHITSTABLE 1 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
Staff always helpful and friendly
Staff always helpful and friendly. Clothes of good quality
2026年1月15日
FatFace - WHITSTABLE 1 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service at the Whitstable store
Item arrived at store in reasonable time. When I collected it, staff at the Whitstable store were very pleasant, prompt, and efficient serving - excellent customer service. Since COVID I rarely shop in-store but this encouraged me to visit the store more often.
2025年12月15日
FatFace - WHITSTABLE 1 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful staff quick service no fuss…No fuss fat face
Helpful staff quick service no fuss returns!
2025年12月13日
FatFace - WHITSTABLE 1 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Absolutely lovely vibe in the…
Absolutely lovely vibe in the Whitstable store! Staff aren’t pushy, very friendly, approachable and you can tell they love what they do! Carly and the team on Saturday were brilliant and a real asset to Fatface! ⭐️
2025年8月30日
自発的なレビュー
FatFace - WHITSTABLE 1 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely Shop
Went to Fat Face Whitstable to take back some shoes that didn’t fit and came out with 2 lovely tops that caught my eye. Return was no problem and the lady who served me was very helpful going to the stockroom to look for my size. Also bought my husband a hat. Very well laid out shop. Will be going back.
2025年7月4日
FatFace - WHITSTABLE 1 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - WHITSTABLE 1 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really happy with my purchase of the…
Really happy with my purchase of the Sussex heritage jacket, which I collected from the Whistable branch. The staff in the branch are really welcoming and helpful.
2025年6月12日
FatFace - WHITSTABLE 1 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficient and friendly staff
Efficient and friendly staff. Order found straight away. Great experience 🌟🌟🌟🌟🌟
2025年5月31日
FatFace - WHITSTABLE 1 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Super quick delivery
My order came in super quick time and goods as expected. Great quality! I picked up from local FF store and the staff were absolutely lovely. I even ordered a dress on line after seeing one of the staff wearing it. Thank you
2025年4月30日
FatFace - WHITSTABLE 1 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
3/5 stars
3/5 stars
FatFace offers good-quality clothes and online ordering is simple with a convenient click-and-collect option. The staff at the Whitstable store are friendly and helpful, even suggesting trying items before leaving, which saved me a return trip. However, the delivery costs are quite high, especially when spending a significant amount. While the service and product quality are solid, the prices can feel a bit steep.
2025年1月22日
自発的なレビュー
FatFace - WHITSTABLE 1 からの回答
Hi there,
Thank you for taking the time to leave your review and for providing your feedback. I will ensure that this is passed to the relative teams. Take care, LE
Easy to order online and deliver to my…
Easy to order online and deliver to my local friendly store for pick up.
2024年12月7日
FatFace - WHITSTABLE 1 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fat face clothes are good quality at…
Fat face clothes are good quality at very affordable prices. Size and fit are accurate therefore confident buying online the staff are very helpful and friendly nothing too much trouble.
2024年10月29日
FatFace - WHITSTABLE 1 からの回答
Hello Barbara
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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