Fab Service in store, to next day delivery all fantastic, can’t go wrong and next day delivery £2.50 excellent. Lovely clothing too!
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レビュアーのコメントを見てみましょう
The staff are always friendly and super helpful. The manager, Celeste, really gets to know her customers, which makes the shopping experience so much more enjoyable. She knows exactly what I am looki... もっと見る
企業が回答しました
Item arrived at store in reasonable time. When I collected it, staff at the Whitstable store were very pleasant, prompt, and efficient serving - excellent customer service. Since COVID I rarely shop i... もっと見る
企業が回答しました
Fat face clothes are good quality at very affordable prices. Size and fit are accurate therefore confident buying online the staff are very helpful and friendly nothing too much trouble.
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
45 High Street, CT5 1AS, Whitstable, Kent, 英国
- 01227 262630
4.7
優良
65件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fab!!!
Fab Service in store, to next day delivery all fantastic, can’t go wrong and next day delivery £2.50 excellent. Lovely clothing too!
2026年5月5日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
FatFace - WHITSTABLE 1 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
Staff always helpful and friendly
Staff always helpful and friendly. Clothes of good quality
2026年1月15日
FatFace - WHITSTABLE 1 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service at the Whitstable store
Item arrived at store in reasonable time. When I collected it, staff at the Whitstable store were very pleasant, prompt, and efficient serving - excellent customer service. Since COVID I rarely shop in-store but this encouraged me to visit the store more often.
2025年12月15日
FatFace - WHITSTABLE 1 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful staff quick service no fuss…No fuss fat face
Helpful staff quick service no fuss returns!
2025年12月13日
FatFace - WHITSTABLE 1 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Absolutely lovely vibe in the…
Absolutely lovely vibe in the Whitstable store! Staff aren’t pushy, very friendly, approachable and you can tell they love what they do! Carly and the team on Saturday were brilliant and a real asset to Fatface! ⭐️
2025年8月30日
自発的なレビュー
FatFace - WHITSTABLE 1 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely Shop
Went to Fat Face Whitstable to take back some shoes that didn’t fit and came out with 2 lovely tops that caught my eye. Return was no problem and the lady who served me was very helpful going to the stockroom to look for my size. Also bought my husband a hat. Very well laid out shop. Will be going back.
2025年7月4日
FatFace - WHITSTABLE 1 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - WHITSTABLE 1 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really happy with my purchase of the…
Really happy with my purchase of the Sussex heritage jacket, which I collected from the Whistable branch. The staff in the branch are really welcoming and helpful.
2025年6月12日
FatFace - WHITSTABLE 1 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficient and friendly staff
Efficient and friendly staff. Order found straight away. Great experience 🌟🌟🌟🌟🌟
2025年5月31日
FatFace - WHITSTABLE 1 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Super quick delivery
My order came in super quick time and goods as expected. Great quality! I picked up from local FF store and the staff were absolutely lovely. I even ordered a dress on line after seeing one of the staff wearing it. Thank you
2025年4月30日
FatFace - WHITSTABLE 1 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
3/5 stars
3/5 stars
FatFace offers good-quality clothes and online ordering is simple with a convenient click-and-collect option. The staff at the Whitstable store are friendly and helpful, even suggesting trying items before leaving, which saved me a return trip. However, the delivery costs are quite high, especially when spending a significant amount. While the service and product quality are solid, the prices can feel a bit steep.
2025年1月22日
自発的なレビュー
FatFace - WHITSTABLE 1 からの回答
Hi there,
Thank you for taking the time to leave your review and for providing your feedback. I will ensure that this is passed to the relative teams. Take care, LE
Easy to order online and deliver to my…
Easy to order online and deliver to my local friendly store for pick up.
2024年12月7日
FatFace - WHITSTABLE 1 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fat face clothes are good quality at…
Fat face clothes are good quality at very affordable prices. Size and fit are accurate therefore confident buying online the staff are very helpful and friendly nothing too much trouble.
2024年10月29日
FatFace - WHITSTABLE 1 からの回答
Hello Barbara
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I really like Fat face click & collect…
I really like Fat face click & collect service I do object to paying a pretty high delivery cost although often spending a lot of money which I have recently done. I can collect in a small store only 15 mins away & I like to can choose the day to collect, the staff are lovely & very professional & suggested I try my ordered items on before leaving the store to save me a journey in case any were not right I'm glad I did as one of the 3 coats did not fit, so ordered a bigger size & it was in the next day to collect great service & my husband also bought a coat when he collected mine! They can be a little pricey but the quality is good & you get what you pay for!
2024年10月13日
FatFace - WHITSTABLE 1 からの回答
Hello Julia
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - WHITSTABLE 1 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - WHITSTABLE 1 からの回答
Hello Claire
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very friendly staff
2024年7月15日
FatFace - WHITSTABLE 1 からの回答
Hello Caroline
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I ordered a linen shirt on line &…
I ordered a linen shirt on line & picked it up at my local store. I tried it on & it is a great fit but the staff said if I needed a different size there would be no problem in changing it. And all with a smile 😃
2024年6月3日
FatFace - WHITSTABLE 1 からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
The staff wete lovely and very helpful
The staff wete lovely and very helpful. The items i bought were gorgeous. I recommend the whitstable branch. They were knowledgeable and very helpful. Certainly shop there again.
2024年5月15日
FatFace - WHITSTABLE 1 からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
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