Not only quality products made for life But excellent helpful staff giving a first Class personal service Unfortunately sadly lacking in retail stores These days
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Shocking service. Ordered a coat as didn’t have my size, woman on till wasn’t sure if she had ordered it or not but I had to pay then wait and see if it arrived, it did not went back to store to be t... もっと見る
企業が回答しました
Everyone needs a Dionne when they are looking for an outfit. Just had a personal shopping experience with her at the Wimborne branch and she is amazing. I live in jeans and jumpers, she managed to coa... もっと見る
企業が回答しました
I ordered online using a Blue Light Card discount and collected from my local shop. Fast delivery . Nice quality top that fits well and is true to size
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
17 The Square, BH21 1JA, Wimborne�Minster, Dorset, 英国
- 01202 856248
4.9
優良
161件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - WIMBORNE からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - WIMBORNE からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - WIMBORNE からの回答
Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
no contact since last week
no contact since last week - no order delivered to wimborne shop - cannot log in to check - email none since last sat - not your normal standard of service i must admit, please advise when item will be sent
2024年12月5日
FatFace - WIMBORNE からの回答
Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
FatFace - WIMBORNE からの回答
Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quick friendly service
Quick friendly service. The Wimborne shop is a friendly local shop where the staff are always happy to help. It’s a pity it isn’t a big bigger, so they can carry more stock.
2024年10月19日
FatFace - WIMBORNE からの回答
Hello Danny
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fantastic service great coats
The service was great because of the way I was served and made feel important when buying children’s coats
Well done
2024年10月18日
FatFace - WIMBORNE からの回答
Hello Janice
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely soft leather bag
Lovely soft leather bag. Ladies in Wimborne branch lovely and polite
2024年10月12日
FatFace - WIMBORNE からの回答
Hello Sharon
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - WIMBORNE からの回答
Good morning Ian
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Cardigans
Bought two cardigans in the sale. Brilliant items both fit well and very good value.
2024年8月9日
FatFace - WIMBORNE からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Excellent customer service.
Quick delivery of item to local store. Emails received regarding each step of delivery procedure. Excellent customer service.
2024年8月10日
FatFace - WIMBORNE からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - WIMBORNE からの回答
Good afternoon,
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LC
These shorts are now my favourites
These shorts are now my favourites. Well fitted, excellent quality and really comfortable.
2024年8月8日
FatFace - WIMBORNE からの回答
Hi Alison,
Thank you for taking the time to leave a review.
We’re happy to hear you love your order and we look forward to welcoming you back soon. Take care, LC.
FatFace - WIMBORNE からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
All the products I buy from Fatface are…
All the products I buy from Fatface are of such good quality - that’s why I return again and again
2024年7月15日
FatFace - WIMBORNE からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent company to deal with…
Excellent company to deal with online and although I always enjoy visiting their friendly showrooms, can’t always make up my mind on the day. Great quality stylish clothing that suits my taste 100%.
2024年7月11日
自発的なレビュー
FatFace - WIMBORNE からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are so glad to read your positive feedback and we look forward to welcoming you back soon.
Take care. - LA
Arrived at store quickly and variety of…
Arrived at store quickly and variety of return options
2024年6月28日
FatFace - WIMBORNE からの回答
Hi there,
Thank you for taking the time to leave your review.
We are so pleased to hear you received your order promptly.
We look forward to welcoming you back soon!
Take care. -LA
FatFace - WIMBORNE からの回答
Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! CD
FatFace - WIMBORNE からの回答
Hello Elaine,
Thank you for your review.
I am delighted to hear about your positive experience with us. Enjoy your new purchase!
Have a great day!
Take care, ED
Parcel arrived very quickly
Parcel arrived very quickly, everything in stock and staff at my local store processed the return and refund quickly too.
Unfortunately everything i ordered was too big, I'm an 8/10, ordered everything in both 8s and 10s. The 8s were all too big.
2024年5月23日
FatFace - WIMBORNE からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. I am sorry to hear the items were not suitable on this occassion, we hope you love your order and look forward to welcoming you back soon.
Take care. -GM
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。