I always enjoy shopping at Fatface as I like the styles and fabrics. I do find the sizing sometimes inaccurate and have bought items two sizes smaller on occasion for the right fit. The sleeves tend t... もっと見る
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所在地
所在地を変更Unit 56 Windsor Yards, King Edward Court Shopping Centre, SL41TG Windsor, Berkshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
It was such a pleasurable experience to visit this store that I felt compelled to come online and write a review. In a retail world where customer service is distinctly lacking visiting this store wa... もっと見る
企業が回答しました
I wanted to take a moment to express my sincere appreciation for the exceptional customer service I received from Fat Face. From the moment I walked into the store, I was greeted warmly and treated wi... もっと見る
企業が回答しました
As soon as I entered the store I was welcomed by three staff members. Very welcoming, very helpful and had excellent customer service. They helped me look for everything I was looking for. I will de... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 56 Windsor Yards, King Edward Court Shopping Centre, SL41TG, Windsor, Berkshire, 英国
- 01753 858255
4.7
優良
65件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service
Great service, really helpful staff I was returning two items and collected one new. Staff are all really helpful and very polite.
2024年4月2日
FatFace - WINDSOR 2 からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
FatFace - WINDSOR 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - WINDSOR 2 からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are pleased to read your positive feedback, and look forward to welcoming you back soon!
Take care. -GM
FatFace - WINDSOR 2 からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Very friendly
Very friendly, cheerful and helpful lady (Pooja) in the Windsor store.
2024年2月28日
自発的なレビュー
FatFace - WINDSOR 2 からの回答
Good Morning,
Thank you for taking the time to leave us a review!
I am so happy to hear you have had a pleasant experience in our Windsor Store and happy with the staff's service! I will make sure to pass on this positive feedback.
We look forward to welcoming you back soon!
Kind Regards, JW
FatFace - WINDSOR 2 からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality and delivery. We hope you love your order!
Take care.- GM
FatFace - WINDSOR 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - WINDSOR 2 からの回答
Good Afternoon David,
Thank you for taking the time to leave us a review!
I am happy to hear you have had a pleasant experience exchanging an item in store. We really appreciate your positive feedback.
We look forward to welcoming you back soon.
Kind Regards, JW
Delivery was excellent
Delivery was excellent, picking up the item from the store was great - staff were helpful. Beautiful fit and looks great
2023年11月23日
FatFace - WINDSOR 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Lovely helpful manager in Windsor
2023年11月27日
FatFace - WINDSOR 2 からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
FatFace - WINDSOR 2 からの回答
Good afternoon, Kevin
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Ordered on line for in store delivery
Ordered on line for in store delivery, and it was there in a couple of days. Effortless.
2023年11月6日
FatFace - WINDSOR 2 からの回答
Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – LB
Their products and fabrics are great
Their products and fabrics are great. Really good quality items and easy to order.
2023年10月27日
FatFace - WINDSOR 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Fatface quality experience
Ease of ordering. Friendly staff at the store when I collected my parcel. Lovely blouse too
2023年10月22日
FatFace - WINDSOR 2 からの回答
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great choice and sizes of clothes.
Great choice and sizes of clothes.
Helpful staff
Such a shame you no longer offer delivery to Australia
2023年9月9日
FatFace - WINDSOR 2 からの回答
Hi James
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
I will be sure to pass your comments on regarding International delivery. Take care, LE
Ordering on line was very easy and I…
Ordering on line was very easy and I opted for Collection in store. I was updated all the way until delivery and item was ready for collection.
2023年9月7日
FatFace - WINDSOR 2 からの回答
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received. Have a Great day – KS
Good products and great returns policy.
2023年8月31日
FatFace - WINDSOR 2 からの回答
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
FatFace - WINDSOR 2 からの回答
Hello Leslie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely shop and friendly staff
2023年8月11日
FatFace - WINDSOR 2 からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
FatFace - WINDSOR 2 からの回答
Good afternoon, Janet
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Windsor store.
Take care, JB
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