Whenever we visit wonderful Woolacombe we always make a point of visiting the Fatface store. Such a great shop, super friendly and helpful staff, offering efficient but pleasant service. Served by... もっと見る
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Always welcomed at the Woolacombe shop and able to find something that I like. There is always a good variety which is different from other FatFace shops. Nice store.
A little known fact that Fatface in Woolacombe is by far the best Fatface outlet. Much better variety of clothing and the most friendly staff. If you are in the area drop in and say hello. Just wish t... もっと見る
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Ah always love to shop here when we’re in Woolacombe! Andy & Steph (shop assistants) are always really helpful & make us feel & our 2 Golden Retrievers (they always get a biscuit) so welcome we usuall... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
3 Granville Terrace, West Road, EX34 7BW, Woolacombe, Devon, 英国
- 01271 871110
4.8
優良
77件のレビュー
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Bonkers policy
The staff at the Woolacombe store gave excellent service!
Did not like or expect to get lower blue light discount instore. Quite taken aback actually. Online 20% discount make effort to go to store 10%. Bonkers policy in my opinion (you did ask)
2024年5月15日
自発的なレビュー
FatFace - WOOLACOMBE からの回答
Hi Angela, thank you for your feedback. It's great to hear that the Woolacombe store staff were so helpful! Unfortunately, the boosted discount is available online only - we're so sorry this affected your experience. Take care, CD
FatFace - WOOLACOMBE からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to read your feedback regarding service and quality. We hope you love your order, and look forward to welcoming you back soon!
Take care. -GM
Delivered on time
Delivered on time. One dress was just perfect. The bigger size I returned easily through the Post Office and received my refund very quickly. Great service.
2024年4月19日
FatFace - WOOLACOMBE からの回答
Hello Pam,
Thank you so much for leaving us a 5* review!
We are so pleased to hear that you found the perfect dress. It is great to hear that you found our return process easy and your refund was processed quickly.
Have a wonderful weekend
Take care, SM
Susie and Hannah in woolacombe were…
Susie and Hannah in woolacombe were excellent and so helpful
2024年5月1日
自発的なレビュー
FatFace - WOOLACOMBE からの回答
Hi there,
Thank you for taking the time to leave a review.
We’re happy to hear you enjoyed your experience in one of our stores!
We look forward to welcoming you back soon. Take care, LC.
Great service today
Great service today .
Hannah was amazing and helped my daughter to find what she wanted . Very friendly and welcoming.
Definitely pay a visit if you are in woolacombe 🤩
2024年4月30日
自発的なレビュー
FatFace - WOOLACOMBE からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
The gentleman in the Woolacombe store…
The gentleman in the Woolacombe store was extremely polite and extremely helpful. The store was very inviting ,bright and airy.
Andy checked stock for me in store and then online. Unfortunately he didn’t have the stock in my size so checked online for me. I managed to find what I was looking for in Barnstable later in the day. I did make a purchase in store from Andy and the receipt was duly sent and received as advised. Well done Andy and staff at Woolacombe store.
2024年4月26日
自発的なレビュー
FatFace - WOOLACOMBE からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
FatFace - WOOLACOMBE からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Popped into the Woolacombe store today
Popped into the Woolacombe store today, served by Steph. She was super helpful, friendly and happy to help anything. A great asset to the store.
2024年4月2日
自発的なレビュー
FatFace - WOOLACOMBE からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Went to the Woolacombe outlet and was…
Went to the Woolacombe outlet and was served by Andy. He is super friendly and helpful. A real asset to the company.
2024年3月27日
自発的なレビュー
FatFace - WOOLACOMBE からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - WOOLACOMBE からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Brilliant to meet Andy in Fat Face…
Brilliant to meet Andy in Fat Face Woolacombe Wonderful to chat and fantastic customer service Thank you hope to see you next time when we visit the area again
2024年3月26日
自発的なレビュー
FatFace - WOOLACOMBE からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Woolacombe fat face shop...awesome ppl
Staff were excellent on advice re handbag purse purchases....NOT pushey or persuasive just genuinely friendly, helpful and absolutely brilliant. Great chat lovely people who obviously love their jobs! Thanks to all,100% the best xxx
2024年3月21日
自発的なレビュー
FatFace - WOOLACOMBE からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Great service
I've just popped into your shop in Woolacombe and was served by Steph and Andy. They were absolutely brilliant not only friendly they went out of their way to find me what I was looking for. Please pass on my thanks for their time and help. I will definitely return again and again.
2024年3月19日
自発的なレビュー
FatFace - WOOLACOMBE からの回答
Good Morning Kellie,
Thank you for taking the time to leave us a review!
I am so happy to hear you have had a pleasant experience in our Woolacombe Store and happy with the staff's service! I will make sure to pass on this positive feedback.
We look forward to welcoming you back soon!
Kind Regards, JW
FatFace - WOOLACOMBE からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
It is great to hear you have enjoyed using our service. We hope you love your order, and look forward to welcoming you back soon!
Take care. -GM
FatFace - WOOLACOMBE からの回答
Good Afternoon Sheila,
Thank you for taking the time to leave us a review!
I am happy to hear you had a pleasant experience in our Woolacombe store! I will make sure to pass this feedback on to them!
We love to hear such positive feedback from our customers and we look forward to welcoming you back soon!
Kind Regards, JW
Ah always love to shop here when we’re…
Ah always love to shop here when we’re in Woolacombe! Andy & Steph (shop assistants) are always really helpful & make us feel & our 2 Golden Retrievers (they always get a biscuit) so welcome we usually end up making some sort of purchase! See you again soon guys!
2023年11月20日
自発的なレビュー
FatFace - WOOLACOMBE からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Outstanding Service at Woolacombe
I recently had the most outstanding shopping experience at FatFace in Woolacombe.
They are always warm, friendly and super helpful. We were chatting at the till about a couple of my purchases, when I remembered I had been trying to locate a specific top online, I had tried various outlets that supply FatFace to no avail. However, Hannah at the store went above and beyond to assist me, she contacted another store to check for its availability and was able to reserve it for me! Thank you Hannah! I will be down to show you what it looks like when I’m back ;)
2023年11月15日
自発的なレビュー
FatFace - WOOLACOMBE からの回答
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you had such a great experience in our Woolacombe store and that you found our crew to go above and beyond. Please be assured that we will pass on your lovely comments to the crew.
All the best, MM
Always great quality from fat face .
2023年10月31日
FatFace - WOOLACOMBE からの回答
Good afternoon, Susan.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Woolacombe store.
Take care, JB
FatFace - WOOLACOMBE からの回答
Quick and easy. Those two words are always pleasing to hear aren't they? Even better when they're put into practice and we are thrilled to hear that we did so with your order! We can't wait to welcome you back soon! - RS
Well presented store and very friendly…
Well presented store and very friendly staff.
2023年5月28日
自発的なレビュー
FatFace - WOOLACOMBE からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
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