Had bought a top I loved the style & fit of so went into store to see if they had it in another colour. I was advised they had but it was now only available online in the sale. A lovely assistant he... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I normally like Fatface. However, recently I bought a sweater (Ali Natural Argyle Knitted Jumper) for £59 which turns out to be uncomfortable and not warm. Based on reviews published reviews I was... もっと見る
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Well, it started off badly. I ordered the beautiful blue long sleeve, lightweight top for my daughter with a next day delivery. She admired mine and was going away. No fault of Fat Face but was delive... もっと見る
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I collected my order from Fat Face and the service was very quick and convenient. The girl on the desk very kindly took my items out of the packaging and offered to recycle it for me whilst I tried on... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
28/29 1/3 High Ousegate, Nessgate, YO1 8RX, York, North Yorkshire, 英国
- 01904 635788
4.5
優良
322件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good quality garments at a reasonable…
Good quality garments at a reasonable price and because they are from the tall range they were a very good fit. Unfortunately the trousers were too short and had to be returned. This was also a very simple matter of calling into the nearest store and the financial part was quickly concluded
2025年4月20日
FatFace - YORK 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely store
Lovely store. Very welcoming. Great to see items in person before buying. Friendly staff.
2025年4月14日
FatFace - YORK 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service
I gave this review 3 star ⭐️ due to excellent communication with emails that my order was ready to collect. But unfortunately the item I ordered was not the same colour of the image on the website but I understand that items can look different when seeing it for real ! so I had to return. But thank you for the service online & in store where I returned in York.
2025年4月7日
FatFace - YORK 2 からの回答
Good afternoon Nicola
Thank you for taking the time to leave your review. We're really sorry to hear that you weren't keen on the colour of your item, but we're pleased to hear that our store were able to help when you visited them.
Take care, LE
Absolutely love them next day delivery…
Absolutely love them next day delivery which was brilliant
2025年4月6日
FatFace - YORK 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - YORK 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very happy with my order delivery company leave things to be improved. Thank you
Very happy with my order. Unfortunately del
2025年3月13日
FatFace - YORK 2 からの回答
Hello Elizabeth,
Thank you for your review.
I am so pleased to hear you are happy with your recent order.
Have a great day!
Take care CT
Lovely clothes
Fatface sells really well made clothes that are comfortable. The clothes come in cheery colours. I love their coats, hats, tee shirts and jumpers in particular.
2025年3月8日
FatFace - YORK 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience! Take care, CT
I can’t review an order I haven't yet…
I can’t review an order I haven't yet received. Currently it's running over a week late and no sign of it so far!
2025年3月5日
FatFace - YORK 2 からの回答
Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
FatFace - YORK 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
FatFace - YORK 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Beautiful purple T-shirt
Beautiful purple T-shirt, true to size, perfect quality, very pleased with my purchase! I collected in York store , all store staff very kind and helpful.
2025年2月6日
FatFace - YORK 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Nice to have xsizes that don't look old…
Nice to have xsizes that don't look old and frumpy. The only downside is that the sleeves are usually too long. But the clothes are comfortable
2025年1月9日
FatFace - YORK 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good to be able to order online and to…
Good to be able to order online and to then collect it from the store. Not sure what would have happenned if I couldnt get in on the desingated day, that wasnt clear. Would of been 5 stars otherwise.
2024年12月18日
FatFace - YORK 2 からの回答
Hello! Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Delivered quickly to store
2024年12月19日
FatFace - YORK 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
When I placed my order i put a delivery…
When I placed my order i put a delivery day for me to pick it up from the store. Only to say it’s going to be a delay and you wouldn’t be collecting it until later. I kept looking at my emails but no answers until another week. The bag is lovely, good quality but the delay was a bit inconvenient.
2024年12月15日
FatFace - YORK 2 からの回答
Hello Christine
Thank you for taking the time to leave your review and for providing your feedback. I will be sure to pass this to the correct teams.
Take care, LE
FatFace - YORK 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - YORK 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - YORK 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - YORK 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - YORK 2 からの回答
Thank you for taking the time to leave your review and for providing your feedback. We look forward to serving you again soon. Take care, LE
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