Fayden レビュヌ 

33
•
TrustScore 5段階評䟡の2

1.8

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

SCAM ALERT. I would never have ordered from this company had I known they ship from China. You think you are dealing with a UK company. Back in November 2025, I ordered 2 men's cable knit jumper... もっず芋る

5぀星のうち1の評䟡

This company are outright frauds.take your money send items which are not anything like order the refuse returns saying they have no warehouse in uk.returns are expensive to china and you have to pay... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Although the item I ordered was regrettably out of stock, the customer service was excellent, having first given me a gift voucher for the cost of the item, I emailed to advise there wasn't anything e... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

DO NOT USE THIS COMPANY!!! The website does not inform you items come from China and all returns have to returned to china at your own expense. They use scare tactics when arranging returns, telling t... もっず芋る

䌁業が回答したした


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1.8

期埅以䞋

TrustScore 5段階評䟡の2

33件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 80に回答しおいたす

通垞24時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

1.8

すべおのレビュヌ

(33)

過去12か月のレビュヌ数: 33ä»¶

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5぀星のうち1の評䟡

Absolutely fake not cashmere jumpers


Absolutely fake not cashmere jumpers 100% polyester printed as a jumper should be shut down and prosecuted.

Order number #1018 2nd Nov

2025幎11月9日
自発的なレビュヌ
Fayden ロゎ

Fayden からの回答

Hello Graham,

Thank you for sharing your feedback. We’re very sorry to hear that the jumper did not meet your expectations. To help us review the situation thoroughly and provide the best possible solution, could you please share your order number? This will allow us to investigate the matter carefully and ensure it’s addressed appropriately.

We genuinely value your feedback as it helps us improve our product descriptions and quality control. Once we have your order details, we’ll review everything and reach out with a clear resolution. We appreciate your patience and the opportunity to make this right.

Kind regards,
Team Fayden

5぀星のうち5の評䟡

Excellent customer service

Although the item I ordered was regrettably out of stock, the customer service was excellent, having first given me a gift voucher for the cost of the item, I emailed to advise there wasn't anything else I wanted at this time. Correspondence with Fayden was second to none, prompt replies to my emails, and within 24 hours a full refund was given, and was in my bank within 72 hours. Thank you for your wonderful service.

2025幎12月1日
自発的なレビュヌ
Fayden ロゎ

Fayden からの回答

Hello Christine,

Thank you so much for taking the time to share your experience. We’re delighted to hear that our team, especially Fayden, was able to provide prompt and helpful support throughout your order process. Your kind words about our customer service truly mean a lot to us.

We’re glad that your refund was processed smoothly and that you felt well supported along the way. Your feedback encourages us to continue delivering excellent service, and we hope to have the pleasure of serving you again in the future.

Team Fayden

5぀星のうち1の評䟡

Extremely bad performance

Extremely bad performance on all parameters - look into order 1188 internally. Never use this company.

2025幎12月4日
自発的なレビュヌ
Fayden ロゎ

Fayden からの回答

Hello Kurt,

Thank you for sharing your feedback. I’m really sorry to hear that your experience did not meet your expectations. We genuinely want to understand what went wrong and look into your order thoroughly so we can address the issue. Could you kindly provide any additional details about your order or the specific concerns you encountered with order 1188?

Your feedback is very important to us as it helps improve both our products and services. Once we have more information, we’ll carefully review the situation and work on a resolution that supports you.

Kind regards,
Team Fayden

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