Festoon Light レビュヌ 216

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TrustScore 5段階評䟡の5

4.8

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5぀星のうち5の評䟡

Excellent lights with a rubber weather sealing gasket around each bulb. Add a plug in dimmer and you can set the level easily. The bulbs have also lasted extremely well. Good company, swift delivery... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

After many disappointments with outdoor light sets, I found Festoon Lighting's website, decided give them a try and emailed them with an enquiry about current stock. Turned out to be a great idea and... もっず芋る

5぀星のうち5の評䟡

Wanted to re-order 4 sets of lights. O add to our existing set. Spoke to the gentleman and explained I don’t have the boxes anymore. Gave a few details and hey presto he got the original order from ov... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Great quality - thick rubber cable and rubber waterproof holders and good plug. UK manufactured too. Light years ahead of the cheap Chinese rubbish sold on Amazon will work out much cheaper over a 3 -... もっず芋る

䌁業が回答したした

䌁業情報

  1. 照明専門店
  2. 景芳照明デザむナヌ
  3. 電球提䟛業者
  4. アりトドア家具店

圓該䌁業による蚘述

Our mission is to provide high quality Festoon Lighting systems to brighten any event, business or home. Made in the North West of England, our fantastic range of indoor and outdoor lighting features our own brand of high quality made to measure festoon lighting, as well as easy to install connectable sets from market leading brands. Specialising in bespoke work, we pride ourselves on our customer service to ensure we can design a festoon lighting system that meets your exact requirements.


連絡先

4.8

優良

TrustScore 5段階評䟡の5

216件のレビュヌ

5぀星
4぀星
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1぀星

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この䌁業のTrustpilot 利甚方法

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5぀星のうち5の評䟡

Garden Lights

After many disappointments with outdoor light sets, I found Festoon Lighting's website, decided give them a try and emailed them with an enquiry about current stock. Turned out to be a great idea and I found the company to be extremely helpful and efficient. Very prompt and friendly communication throughout. After an initial slight misunderstanding, quickly and effectively corrected, I placed my order through the website and two days later, a 10m X 20 socket festoon harness, a set of bulbs, some spares and 15m of Connectable Fairy Lights arrived. All were well packaged and in good order. All necessary accessories were included and everything was ready to hang. The items were from the Connect 365+ range and as soon as I examined them, I knew they were going to easily meet the claims made by the company. The bulbs are a tight fit with a rubber seal completely enclosing the socket once the bulb is fitted. The bulbs need a very firm push and twist to seat them in place and I was concerned about twisting the head off the bulb. No problem, they seem very robust. The looms are also very robust with moulded on sockets and a reassuringly heavy gauge of cable. There are two screw holes on each socket and although there is a plastic collar around the socket which does interfere with the line of the screw, they were easy to hang. The cable is flexible but quite resilient and requires firm handling as you try to get the sockets straight. The connectors between the plug lead and the looms are also reassuringly well made with substantial seals. Everything worked from the first switch on and once it starts to get dark, they look great. Most importantly, my wife loves them! They have a had good soaking over the last couple of days with no signs of water getting past the seals. As for longevity, I will have to be patient but I am confident that they are as good as they look.

2026幎2月5日
5぀星のうち5の評䟡

Brilliant lights

Lights are brilliant look strong and work well. I got the ones 1 metre apart and there is plenty of light.
Only issue was delivery but the was DPD not festoon

2026幎1月21日
Festoon Light ロゎ

Festoon Light からの回答

Thank you for your great feedback! We’re really pleased to hear you’re happy with the lights and that the 1 metre spacing is giving you plenty of brightness.

We’re sorry to hear there was an issue with the delivery, but we really appreciate your understanding that this was with the courier. If you ever experience any delivery problems in the future, please do let us know and we’ll always do our best to help.

Thank you again for your support — we hope you enjoy the lights for many years to come!
Josh

5぀星のうち5の評䟡

The product arrived swiftly

The product arrived swiftly, securely packed, and of excellent quality.

2026幎1月8日
自発的なレビュヌ
Festoon Light ロゎ

Festoon Light からの回答

Thank you so much, Kevin, for your great feedback! We’re really pleased to hear your order arrived quickly, was well packed, and that you’re happy with the quality. We truly appreciate your support and are always here if you need anything in the future. Josh

5぀星のうち5の評䟡

Excellent lights with a rubber weather


Excellent lights with a rubber weather sealing gasket around each bulb. Add a plug in dimmer and you can set the level easily. The bulbs have also lasted extremely well. Good company, swift delivery and great heavy duty festoon lights.

2025幎5月12日
Festoon Light ロゎ

Festoon Light からの回答

Thank you so much, Bernard, for such a detailed and thoughtful review! We’re delighted to hear you’re pleased with the quality of the festoon lights, especially the weather-sealed fittings, long-lasting bulbs, and how well they work with a plug-in dimmer.

It’s great to know the delivery was swift too. We really appreciate your kind words and your support; it means a lot to us. If you ever need anything, we’re always here to help - Josh

5぀星のうち5の評䟡

Arrived on time and everything was top


Arrived on time and everything was top quality. Can't fault thing. Also looked great when I put it up.

2025幎12月19日
Festoon Light ロゎ

Festoon Light からの回答

Thank you so much, Robert, for your great feedback! We’re really pleased to hear everything arrived on time and that you’re happy with the quality, and even better that it looks great now it’s up.

We really appreciate your support, and if you ever need anything in the future, just let us know - Josh

5぀星のうち5の評䟡

Brilliant service

Brilliant service, fast delivery and they look beautiful

2025幎12月19日
Festoon Light ロゎ

Festoon Light からの回答

Thank you so much, Biddy, for your lovely feedback! We’re really pleased to hear you were happy with the service and fast delivery — and even more so that the lights look beautiful.

We truly appreciate your support and hope you enjoy them for many years to come! Josh

5぀星のうち5の評䟡

Customer Service was excellent

In the end the product wasn't suitable for what I needed but the customer service in organising a return and refund was excellent. All done over WhatsApp and you chat with an actually person and not a bot. Very quick responses and very polite and professional.

2025幎11月25日
Festoon Light ロゎ

Festoon Light からの回答

Hi Michael, thank you for your kind words.

While we’re sorry the product wasn’t quite right for your needs, we’re really pleased to hear you had a great experience with our customer service. We pride ourselves on offering friendly, personal support from real people, so it’s great to know that came through. Thanks again, and we’re always here if we can help in the future.

Josh

5぀星のうち3の評䟡

Good in parts

Good in parts; first 200 lamp outside lights didn’t work , and took ages to arrive . Much more expensive replacements arrived super fast . So 1 star for first set and 5 star for second. Good personal service that immediately addressed and replaced faulty lights .

2025幎12月12日
Festoon Light ロゎ

Festoon Light からの回答

Hi John, thank you for taking the time to share such balanced and honest feedback. We’re sorry again that the original fairy lights didn’t work as expected and that delivery took longer than it should have. That’s certainly not the experience we aim to provide.

We’re really pleased to hear that the replacement lights arrived quickly and that our team was able to resolve the issue for you promptly. We take a lot of pride in offering personal, hands-on service, so it’s great to know that we came through and made a difference.

Thank you for your patience and for allowing us to put things right — it’s genuinely appreciated.

Josh

5぀星のうち1の評䟡

They won’t last

I’ve bought before and they’ve all stopped working. This time they sent the wrong lights.

2025幎12月10日
Festoon Light ロゎ

Festoon Light からの回答

Thank you for taking the time to leave a review. We’re really sorry to hear about this and that things haven’t met your expectations on this occasion. This certainly isn’t the experience we aim to provide.

We haven’t been contacted directly about these issues yet, but we’d very much like the opportunity to look into both the previous lights and the recent order to get this resolved for you. Please could you email us at info@festoonlighting.com with your order details, and we’ll make this a priority.

We look forward to helping put things right.

5぀星のうち5の評䟡

Great service

Great service, very competitive price, reliable product

2025幎12月10日
Festoon Light ロゎ

Festoon Light からの回答

Thank you, Stephen, for your great feedback! We’re really pleased to hear you were happy with the service, pricing, and product reliability. We truly appreciate your support and are always here if you need anything in the future. Josh

5぀星のうち5の評䟡

It even has wife appeal!

I decided to extend our lights and create a T so that one end went up a back path. The items were delivered very quickly and were installed in about 20 minutes. It’s perfect! It actually has wife appeal which is almost impossible.
Heartily recommend!

2025幎12月2日
Festoon Light ロゎ

Festoon Light からの回答

Hi Kevin, Thank you so much for such a brilliant review! We’re delighted to hear that extending your festoon lights was so straightforward and that everything arrived quickly and was installed in no time. Haha, we’ll definitely take that as a win! 😄

Thank you for the recommendation, and if you ever decide to extend or change your setup again, we’re always happy to help. Josh

5぀星のうち5の評䟡

Great service

Great service. They didn't have what I originally ordered, but Josh was quick to email with recommended alternatives which I was more than happy with. Delivery was quick too. Would use this company again.

2025幎11月24日
Festoon Light ロゎ

Festoon Light からの回答

Thank you so much, Nikki, for your lovely review! We’re really pleased to hear that we were able to quickly suggest suitable alternatives and that you were happy with the outcome. It’s great to know delivery was quick, too.

We really appreciate your support and would be delighted to help again in the future.

5぀星のうち5の評䟡

Excellent set of lights

Excellent set of lights. Really great quality. Very happy. Also very helpful information given promptly when I contacted customer service.

2025幎11月24日
Festoon Light ロゎ

Festoon Light からの回答

Thank you so much, Jenny, for your kind words! We’re delighted to hear you’re happy with your lights and that the quality stood out. It’s also great to know our team could provide helpful and prompt information when you reached out. We really pride ourselves on personal service.

We truly appreciate your support!
Josh

5぀星のうち5の評䟡

Very pleased with our Festoon Lights

Very pleased with our Festoon Lights. Our communications with this company were also excellent. Thank you

2025幎9月3日
Festoon Light ロゎ

Festoon Light からの回答

Thank you so much for your kind words! We’re delighted to hear you’re happy with your festoon lights and that your experience with our team was a positive one. It means a lot to us. If you ever need anything in the future, we’re always here to help - Josh

5぀星のうち5の評䟡

Great work. Keep it going.

Over the last three transactions I have made with Festoon I feel that their service is second to none. With all questions answered in great detail I could not ask for more.

They do have more items they sell so if you are looking for differing fitments of bulbs that are not shown on the website, just ask and they will accommodate.

Now to the products.
All items I have received have been the best of quality, safely packaged although thrown into a box and sent but otherwise good.

Festoon do have some innovation to work through on their products.

I have all the Connect 365+ and the remote dimmer which is great but when the bulbs are dimmed they ever so slightly pulse instead of steady on but otherwise great.

2025幎11月5日
Festoon Light ロゎ

Festoon Light からの回答

Hi Gavin, Thank you incredibly for your kind words. We are grateful for them, but most importantly, we are pleased that you receive the service and products you require.

We will certainly take your advice on board as we strive to improve our products. Thank you! Josh

5぀星のうち5の評䟡

Great product

Great product
Fast delivery

2025幎11月5日
Festoon Light ロゎ

Festoon Light からの回答

Thanks so much for the review — we appreciate you taking the time to review our products and services. Josh

5぀星のうち5の評䟡

Great quality

Great quality - thick rubber cable and rubber waterproof holders and good plug. UK manufactured too. Light years ahead of the cheap Chinese rubbish sold on Amazon will work out much cheaper over a 3 - 5 yr view - prob last for 20 yrs.

2025幎11月4日
Festoon Light ロゎ

Festoon Light からの回答

Thank you so much for taking the time to share such a detailed review, Paul. We really appreciate it! We’re thrilled to hear that the quality, durability, and UK manufacturing stood out to you. That’s exactly what we’re aiming to achieve: long-lasting products that offer real value over time, rather than disposable alternatives.

If you ever need anything or have questions in the future, we’re always here to help. Enjoy your lights! Josh

5぀星のうち5の評䟡

Best service ever as always

Best service ever as always

2025幎11月3日
Festoon Light ロゎ

Festoon Light からの回答

Thank you so much for your kind words, Klaudia! We’re delighted to hear you’ve had another great experience with us. Your continued support means a lot, and we’re always here if you need anything - Josh

5぀星のうち5の評䟡

Quick delivery

Quick delivery, well packaged and great quality product.

2025幎11月3日
Festoon Light ロゎ

Festoon Light からの回答

Thank you for the great review! We’re really pleased to hear your delivery was quick and that you're happy with the packaging and product quality. If you need anything in the future, we’re always here to help - Josh

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