Fetch Your Pet Needs ロゴ
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Fetch Your Pet Needs レビュー 

391
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TrustScore 5段階評価の5

4.8

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Fetch have a huge variety of food, treats and accessories to fit your pet’s needs, diets etc. All of their products seem to have your pet’s health at the forefront which is exactly what we wanted... もっと見る

5つ星のうち5の評価

The staff here are just brilliant. So helpful and knowledgeable. I just wouldn't go elsewhere. Great range of foods, supplements and toys for your furry friends. Great new premises too

5つ星のうち5の評価

Best petshop in ireland for my personal needs. It has the majority of supplements I require, all the raw products (just get yourselves subscription ordered so you don't miss out on stock). Delivery i... もっと見る

5つ星のうち5の評価

Ordering Lunas favourite food and treats online is so easy. She has a an extremely sensitive gut and is prone to yeasty ear infections if she eats grains or yeast. The duck flavour in Nourish Rite k... もっと見る

企業情報

  1. ペットショップ
  2. ・
  3. ペット用品店

当該企業による記述

A small, family-run business since 2016, Fetch Your Pet Needs specializes in high-quality pet products with a strong focus on pet nutrition. Our mission is to provide the best for your pets, driven by passion, quality, friendliness, loyalty, and sustainability. Nikita, Fetch's owner and pet nutritionist, has been involved in the pet industry for over 10 years. She focuses on educating herself and others to provide high-quality options for pet owners. Working alongside Irish raw pet food suppliers and industry experts, she continually grows her knowledge and understanding. Fetch is now one of the largest pet shops in Ireland, offering a wide variety of raw pet food options and advice. In 2021, we expanded by opening a new retail and warehousing unit in Mountmellick, rejuvenating a long-vacant commercial space and creating local employment. Our dedicated team, which feels like an extended family, works hard to serve our customers and their pets with the highest standards.

連絡先

4.8

優良

TrustScore 5段階評価の5

391件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 25％に回答しています

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4.8

すべてのレビュー

(391)

過去12か月のレビュー数: 151件

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5つ星のうち1の評価

Awful experience with this company

Awful experience with this company. It was my first and last order with them.
I ordered PEA powder for my dog and what arrived was terrible. Cheap plastic packet, No measuring scoop.
Will order the PEA from Vince The Vet next time.
I sent emails to customer service regarding this and they completely ignored them.
How is anyone supposed to measure out 1/8 of a teaspoon. ?!?’
There should be a small measuring scoop provided, considering the price of this product is very high.
Would lot recommend to place any order with them. Their customer service is none existent….

2026年7月1日
自発的なレビュー
5つ星のうち5の評価

Best petshop in ireland for my personal…

Best petshop in ireland for my personal needs. It has the majority of supplements I require, all the raw products (just get yourselves subscription ordered so you don't miss out on stock).
Delivery is great,miss our old DPD guy though! Sensible about not delivering raw food in very high temperatures too. You are always given advanced warning.

2026年6月24日
5つ星のうち5の評価

I gave 5 stars because for the last few…

I gave 5 stars because for the last few years the dogfood my dog loved and tolerated was fantastic but then prices went up I did try one you suggested but didn’t suit him iv found the cold pressed salmon darf in Kildare and had to cancel my subscription which I was sorry over but had no choice

2026年6月5日
自発的なレビュー
5つ星のうち1の評価

Bad experience

Bad experience. Elderly dog needs a fair bit from company. Requested order to be cancelled in processing stage as needed to order bigger quantity. Was refused as order shipped even though I never got shipping notification. As cancelled before shipment I should have been able to cancel and get a refund. It was refused. Buyer beware. Am taking this further and to social now.

2026年5月21日
自発的なレビュー
Fetch Your Pet Needs ロゴ

Fetch Your Pet Needs からの回答

Hi Joanna,

Myself and Kate have emailed you. Please see my response to your cancellation email -

Hi Joanna,
Thank you for your email. This parcel had dispatched with DPD yesterday when we received this email but I have contacted their customer service to mark it as return to sender.

On the rare occasion the drivers are out earlier than the office staff have been in to update a consignment but hopefully the driver in your area won't be that early and we catch it in time.

Once it lands back to us we can issue the refund.

Thank you,
Nikita

__________________________
As it transpired the DPD driver had delivered it then before the office were able to mark it for return to sender. My colleague Kate then reached out to you from support@fetchyourpetneeds.ie:

Hey Joanna,

DPD just reached out to let us know that the parcel was delivered. I can arrange to have it collected with DPD, which would cost €4.95 that we can take from your refund? Alternatively, you can send it back via your own methods and we'll do the refund when it arrives back. Please let me know what you'd like to do?

Kind regards,
Kate.
Fetch Your Pet Needs

___________________________________________

I see we got one email back that went into our junk folder but it did not state whether the item had arrived or a response as to whether you wanted to return it.

Can I please ask that you check your junk folder in case either of our emails went in there.

We are awaiting your response to be able to book a collection with DPD for the return of this item. We handle many cancellations and returns and there is never an issue in that , we just need to get this communication right. You can also reach us on 05786-44518.

Thank you ,
Nikita

5つ星のうち5の評価

Great.

Quick delivery, Irish company, not a chain, good service, good products. Great quality for food and snacks as well.

2026年5月19日
自発的なレビュー

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