Feya Footwear レビュー 52

Feya Footwear からの回答

2026年5月21日

Hi Anarose,

Thank you so much for taking the time to share your incredible journey with us!

First and foremost, thank you for the life-saving work you do as a university hospital nurse. Working five 12-hour shifts in a row is no small feat, and we are absolutely honored that OrthoShoes is the brand keeping your feet and legs energized through those miles of walking. Hearing that your feet are "no longer miserable" is the absolute best compliment we could ever receive!

It’s unfortunate that your older pairs from that other company didn't hold up, but we are thrilled that you found us and that our shoes have proven to be the durable, comfortable solution you needed. We also love that you've already stocked up on a few reserve pairs - smart thinking!

We are so grateful to have you as a forever member of our community. Take care of yourself out there on the hospital floor, and thank you again for your amazing support.

Kindly,

The Ortho Shoes Family

Feya Footwear からの回答

2026年5月21日

Hi Nicole,

Thank you so much for taking the time to share your feedback with us. We truly appreciate your kind words about our team’s attitude and communication. Providing clear details and respectful support is exactly what we strive for, so it means a lot to hear that you had a positive experience working with us.

We completely understand that a full refund would have been the ideal outcome, and we sincerely appreciate your understanding, gratitude, and flexibility in accepting the 30% partial refund in return for keeping your order. Your positive outlook truly made a difference to our team.

If you ever need anything else in the future, please don't hesitate to reach out. We wish you all the very best!

Kindly,

The Ortho Shoes Family

Feya Footwear からの回答

2026年5月21日

Hi Cynthia,

Thank you so much for taking the time to leave us a review. We are absolutely thrilled to hear that your new shoes are comfy! Providing that level of comfort is exactly what we strive for, and knowing we hit the mark for you truly makes our day.

We hope you enjoy keeping comfortable in every step you take!

Kindly,

The Ortho Shoes Family

Feya Footwear からの回答

2026年5月14日

Hi Rita,

Thank you so much for sharing your feedback with us! We were thrilled to hear that your new shoes are even more comfortable than you anticipated.

There is nothing we love more than exceeding expectations, especially when it comes to how your feet feel throughout the day. Knowing that you’re enjoying that extra level of support and comfort truly makes our day.

Thank you for choosing us, and we hope you continue to enjoy every step!

Kindly,
The Ortho Shoes Family

Feya Footwear からの回答

2026年5月14日

Hi Karol,

Thank you so much for sharing your feedback with us! We are thrilled to hear that you liked the look of the shoes, though we are truly sorry to learn that the fit wasn't right for you and that even the insoles didn't quite do the trick. Finding that perfect fit is so important, especially when it comes to comfort.

It is incredibly kind of you to think of passing them along as a gift. We hope that whoever receives them enjoys the style as much as you did! We truly appreciate your support and your positive attitude despite the sizing hitch.

If there is anything else we can assist you with in the future, please don't hesitate to reach out.

Kindly,
The Ortho Shoes Family

Feya Footwear からの回答

2026年5月14日

Hi Lisa,

Thank you so much for sharing your experience with us! We were thrilled to read your review and learn that our shoes have made such a positive impact on your daily life.

Standing on your feet all day while cleaning houses is incredibly demanding work, and we know how frustrating it can be to struggle with fallen arches and plantar fasciitis. Hearing that you've finally found a solution that fits perfectly and provides the correction you've been looking for is exactly why we do what we do.

We are so happy to be a part of your journey toward pain-free days. Thank you for choosing Ortho Shoes and for being a part of our community!

Kindly,
The Ortho Shoes Family

Feya Footwear からの回答

2026年5月14日

Hi Anu,

Thank you so much for taking the time to leave us a review! We were thrilled to hear that your new shoes are providing the comfort and softness you were looking for.

Knowing that our footwear is making your daily steps a little bit brighter is exactly why we do what we do. We hope they continue to be a treat for your feet!

Kindly,
The Ortho Shoes Family

Feya Footwear からの回答

2026年5月14日

Hi Lina,

Thank you for sharing your experience with us. We truly value hearing from customers who are on their feet for long stretches, as understanding how our shoes perform during a 12-hour shift is incredibly helpful for our team.

We’re sorry to hear that the cushioning didn't provide the level of comfort you needed for such a demanding workday. We aim to support those who work hard on their feet, and we understand how vital that extra softness is when you're powering through long hours.

Your feedback regarding the firmness of the sole has been noted and shared with our design team as we look for ways to improve our future collections. In the meantime, if you'd like to explore different insole options or have any other questions, please don't hesitate to reach out.

Kindly,
The Ortho Shoes Family

Feya Footwear からの回答

2026年5月3日

Hi Linda,

Thank you so much for taking the time to share your experience with us. It truly made our day to hear that you are happy with your new shoes and that they arrived quickly.

We always strive to get our orders out to our customers as fast as possible, so it’s wonderful to know we hit the mark for you. Knowing that you're enjoying the comfort and quality of your purchase is the best feedback we could ask for.

If you ever need anything else or have more feedback to share, please don't hesitate to reach out. We are always here to help.

Kindly,
The Ortho Shoes Family

Feya Footwear からの回答

2026年5月3日

Hi Kandy,

Thank you so much for taking the time to share your experience with us. It is wonderful to hear that the ordering process was smooth and, even more importantly, that your new shoes are making a positive difference during your workdays.

We truly appreciate the incredible work you do in the medical field. Knowing that our shoes can provide the comfort and support needed for those long hours on your feet - especially while accommodating your own insoles - means the world to our team.

Thank you for being part of our community. Please don't hesitate to reach out if there is anything else we can assist you with.

Kindly,
The Ortho Shoes Family

Feya Footwear からの回答

2026年5月3日

Hi Shirley,

Thank you so much for following up and sharing your story with us. We were truly moved to hear about the journey you’re on with your recovery; navigating a hip and femur replacement alongside a spiral fracture is an incredible amount to manage, and we are sending you so much strength as you heal.

We also wanted to express our sincere gratitude for your kindness. Choosing to donate your shoes to a shelter is such a beautiful gesture, and it means a lot to us that you chose to support our mission in that way. It’s wonderful to know that those shoes will be finding a home where they can truly make a difference.

We are glad we could get that 30% refund settled for you, and we wish you nothing but the very best with your continued recovery and every step forward.

Kindly,
The Ortho Shoes Family

Feya Footwear からの回答

2026年5月3日

Hi Khann,

Thank you so much for sharing your feedback with us. We were thrilled to hear that you're able to stand on your feet all day long while wearing your shoes.

Knowing that we can provide that level of support and comfort throughout a long day is exactly why we do what we do. We truly appreciate you choosing us to be part of your daily routine.

Kindly,
The Ortho Shoes Family

Feya Footwear からの回答

2026年5月3日

Hi Rose,

Thank you so much for sharing such a wonderful review. We are absolutely thrilled to hear that you find your new shoes amazing!

Knowing that you love your pair truly makes our day. Our goal is always to provide comfort and support that makes a real difference, and hearing that we hit the mark for you is the best feedback we could receive.

Thank you for being part of our community.

Kindly,
The Ortho Shoes Family

Feya Footwear からの回答

2026年5月3日

Hi Linda,

Thank you so much for sharing your experience with us. We are thrilled to hear that Claire was able to assist you in finding the right fit for your new shoes.

We know how important it is to get that perfect size for your comfort, and it's wonderful to know the replacement process went smoothly for you. We will be sure to pass your kind words along to Claire - she will be so happy to hear she could help make things easier for you.

Thank you for being part of our community, and we hope you enjoy your new pair.

Kindly,
The Ortho Shoes Family

Feya Footwear からの回答

2026年4月24日

Hi Michele,

Thank you so much for taking the time to share your experience on Trustpilot. We were thrilled to read that our shoes and inserts have provided you with such significant relief from plantar fasciitis and foot pain in just one week.

Hearing that our products are living up to their name and making a real difference in your daily comfort is the best feedback we could receive. We are honored to be part of your journey toward pain-free steps!

If you ever need anything else or have further questions as you continue to wear your new gear, please don't hesitate to reach out.

Kindly,

The Ortho Shoes Family

Feya Footwear からの回答

2026年4月24日

Hi Alison,

Thank you so much for sharing your experience with us on Trustpilot! We were thrilled to read that your exchange process was seamless and that your new pairs are a perfect fit.

It is always our goal to ensure our customers walk away happy, and we appreciate you giving us the opportunity to turn a disappointing start into a great outcome. Your kind words truly mean a lot to our team.

Enjoy your new shoes, and please don’t hesitate to reach out if you ever need anything else!

Kindly,

The Ortho Shoes Family