FH Group International, Inc. レビュー 

266
•
TrustScore 5段階評価の4

3.8

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The seat covers purchased for our 2020 Toyota Sienna were easy to install and fit perfectly. We had several people comment that they thought that the covers were the original factory seats. The colo... もっと見る

5つ星のうち5の評価

Informed fast delivery! But the real amazing thing was the qua;lity of this product compared to others. Install directions were just as bad as others but I used a few 4" smooth dowels to hold the bl... もっと見る

企業が回答しました

5つ星のうち5の評価

Seat covers are just like described perfect fit easy to install and comfortable. Bought 2 sets for our explorers fit perfect. Great customer service and communication great and fast packaging and ship... もっと見る

企業が回答しました

5つ星のうち1の評価

I would give zero stars if I could. I received a rear seat cover with several pieces, and no installation instructions. The website also doesn’t have a video for my specific vehicle model, and no one... もっと見る

企業が回答しました

企業情報

  1. カー アクセサリー店

FH Group International, Inc. について

当該企業による記述

<br
Our mission is to exceed your expectations by providing a large selection of outstanding car accessories at affordable prices. We are constantly striving to provide our customers with the most efficient and friendly communications, smooth transactions, and speedy deliveries.

At FH Group International, Inc., we offer a variety of car accessories such as high quality seat covers and car covers for most makes and models on the market, protective floor mats, genuine leather steering wheel covers, and much, much more.

Every one of our products is meticulously designed and produced by our experienced team to meet your specific product needs and budget level. We carefully pick out and test all of our high-quality, innovative materials before manufacturing.

We also accept customized orders, original equipment manufacturer (OEM) orders, and wholesale orders. If you have any requests, don't hesitate to contact us! We are eager to do everything we can to assist you with your order.

Ultimately, your satisfaction is our utmost goal; every product and service we offer at FH Group is designed to make your life easier and more enjoyable. Our friendly customer service representatives are always available to answer your questions, listen to your comments, and address your concerns.

連絡先

3.8

ほぼ満足

TrustScore 5段階評価の4

266件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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3.8

すべてのレビュー

(266)

過去12か月のレビュー数: 35件

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5つ星のうち5の評価

Very pleased

The order was exactly as it said and custom fit to my 2023 equinox. Shipping was right in time and easy to track.

2024年7月3日
FH Group International, Inc. ロゴ

FH Group International, Inc. からの回答

Thank you for the feedback! We're happy to hear you are pleased with your covers. We'd love for you to share photos!

5つ星のうち1の評価

Did not fit my car

Did not fit my car

2024年7月1日
FH Group International, Inc. ロゴ

FH Group International, Inc. からの回答

Thank you for your feedback. We're surprised to hear you had an issue with the fit of your seat covers as these are custom fit and specifically designed for the Toyota Rav4 Hybrid Prime 2021-2024. We'd love to hear more about what is going on. Please contact us at info@fhgroupauto.com with photos and/or videos so we can investigate this matter further for you.

5つ星のうち1の評価

Stitching coming off

Stitching coming off, and I paid to get them installed, I submitted photos but no one reached back out to me

2024年7月1日
FH Group International, Inc. ロゴ

FH Group International, Inc. からの回答

Thank you for your feedback. We are very sorry to hear of this matter and that you had this experience. On Friday July 12th, we did reply to your email after you let us know which seat cover this was referring to, and we haven't heard back. Please check your email and let us know! Also, was there an issue with the installation? Were the threads coming out when we installed it?

5つ星のうち5の評価

Very caring company

Very caring company, very professional. They are with you at every step. This is the very first company like this I'm dealing with, honestly. I highly recommend this retail company to everybody. Thank you, Art

2024年7月4日
自発的なレビュー
FH Group International, Inc. ロゴ

FH Group International, Inc. からの回答

Thank you for your feedback, Art! We truly appreciate your business!

5つ星のうち1の評価

Your website was unclear causing my…

Your website was unclear causing my wife to order Tesla model 3 seat covers instead of model Y seat covers. It cost me over $100 to ship the order back, and you refunded $205.51 instead of the full price of $258.73. This turned out to be a very expensive mistake so I will not be re-ordering with you.

2024年6月24日
FH Group International, Inc. ロゴ

FH Group International, Inc. からの回答

Thank you for your feedback. We're very sorry to hear that you've had this experience. Our listings are separate however, if you just search "Tesla", you will see the results for all. But when you click on the listing, it does show the name at the top of the page, very clearly. We also send two emails after you purchase, one with the confirmation, showing what item you ordered and the tracking email when it ships, also confirming the order. The reason why you weren't refunded part of your amount is because the other item on your order was not returned. If you have any further questions, please feel free to contact us directly at info@fhgroupauto.com

5つ星のうち2の評価

Having troubles installing covers

Having troubles installing covers on the new model Y and you can't be gotten hold of.

2024年6月4日
FH Group International, Inc. ロゴ

FH Group International, Inc. からの回答

Thank you for your feedback. We're sorry to hear you're having trouble installing your seat covers. Here is the installation video for your covers! https://youtu.be/tKveP0nPgi0 Hope this helps! If you need more assistance, please email us at info@fhgroupauto.com

5つ星のうち5の評価

Great product

Was happy with the purchase , it was very good fit , it had a few minor issues but not major

2024年6月3日
FH Group International, Inc. ロゴ

FH Group International, Inc. からの回答

Thank you for your feedback! We're happy to hear you've had a good experience with our products and company! We'd love to see photos if you would like to share.

5つ星のうち1の評価

Never got my order

Never got my order. Contacted FH auto. Told me to way 3-4 more business days for arrival. It’s been at least three weeks and nothing. Just contacted FH auto again to get a refund.

2024年6月17日
FH Group International, Inc. ロゴ

FH Group International, Inc. からの回答

Thank you for your feedback. I looked at your order and your order was shipped via UPS. The tracking states that there have been delays within UPS. We completely understand your frustration and have opened a case with UPS to locate the package for you. We will reach out to you separately with the tracking details and updates.

5つ星のうち4の評価

Seat Covers

Seat Covers are very good. But it would have been nice to have information on how to install the covers on the vehicle seats. None of your videos were similar to the seat covers that I had ordered.

2024年5月28日
FH Group International, Inc. ロゴ

FH Group International, Inc. からの回答

Thank you for your feedback. We're very sorry that the installation manual was not included with your seat cushions! We can email it over to you just incase it could still be of help! Thank you for letting us know and we're glad you like your seat cushions!

5つ星のうち5の評価

Great Product

the seat covers were very easy to install. I have gotten so many compliments on them as they are well made and comfortable to sit on. So happy I purchased them.

2024年6月17日
FH Group International, Inc. ロゴ

FH Group International, Inc. からの回答

Thank you for the feedback! We're glad to hear you love your covers and that they are comfortable. Feel free to share photos!

5つ星のうち5の評価

Seat covers

Perfect color for my jeep and perfect fit

2024年6月11日
FH Group International, Inc. ロゴ

FH Group International, Inc. からの回答

Thank you for your feedback. We're so happy to hear your product was the perfect color and fit!

5つ星のうち5の評価

Great product I have a set in my new…

Great product I have a set in my new truck love them would recommend your company to everyone The next set I ordered for my wife car didn’t fit but the quality was excellent no problem returning them for refund great customer service!!! I will order from them again

2024年6月10日
FH Group International, Inc. ロゴ

FH Group International, Inc. からの回答

Thank you for your feedback! We're happy to hear you are pleased with your covers. We are putting out new Custom Fit seat covers often, hopefully we have one for your wife soon! Feel free to reach out and let us know her vehicle so we can check for you.

5つ星のうち3の評価

Worked, barely.

Glad I found a seat cover for the on-the-shoulder seat belt for my f150, but it's short on the back, headrest hole had to be cut but not where they said to because it didn't line up. Quality is nice enough for the price, but fitment is subpar.

2024年6月10日
FH Group International, Inc. ロゴ

FH Group International, Inc. からの回答

Thank you for your feedback. We're sorry to hear the fitment isn't meeting your full needs. We do offer a Custom Fit seat cover for a Ford F-150. Maybe this would better fit your needs! https://www.fhgroupauto.com/collections/ford-f-150

5つ星のうち1の評価

I have never seen such a disgraceful…

I have never seen such a disgraceful product I definitely wouldn't buy it and I wouldn't recommend it.

2024年6月6日
FH Group International, Inc. ロゴ

FH Group International, Inc. からの回答

Thank you for your feedback. I'm sorry to hear that you are unhappy with your product! We'd like to know more about what happened and how we can resolve this matter for you. We will reach out to you shortly to assist you.

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