Excellent website and quick delivery. Unfortunately, the storage unit had a cracked side and back plastic spine was snapped. Can't understand how this was 'cos the box and packing provided good protec... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Arrived in good time- 4 working days. Well packaged and good instructions. Had no difficulty assembling alone until putting roof on and shelves in. Looks good, fits well in space and holds plenty.... もっと見る
I bought some plastic containers for under my sink. I’ll be buying more for elsewhere as they are really handy, particularly because they have dividers that stop you stuff from falling over. Excellent... もっと見る
企業が回答しました
Supplied us with Wire Basket shelving with no option to supply balance of dividers, Shelving completely useless with them. Went bust set up a new name and the same issue exists no dividers for the wi... もっと見る
企業情報
当該企業による記述
At Filstor, we help businesses make the most of their space. We specialise in supplying high-quality storage equipment for warehouses, workshops, factories, retail environments and commercial premises across the UK. From everyday storage bins and shelving through to complete warehouse storage systems, our aim is simple – to provide practical, reliable storage solutions that improve organisation, maximise space and increase efficiency. Whether you're purchasing a single storage product online or planning a complete storage system overhaul, our experienced team is committed to delivering the right solution backed by exceptional customer service. Filstor supplies one of the UK's most comprehensive ranges of industrial and commercial storage equipment, from plastic storage bins, wire baskets and shelf bins to shelving systems, lockers and workstations. We combine quality products with expert advice to help businesses improve space utilisation, workflow and workplace organisation. No two businesses use storage in exactly the same way. That's why we take the time to understand each customer's environment before recommending the most appropriate products. Our products support businesses of every size across a wide range of industries, including warehousing & distribution, manufacturing, builders' merchants, retail & garden centres, automotive, engineering, logistics, schools & education, public sector, healthcare, defence, facilities management and workshops & maintenance departments. We work with organisations ranging from independent businesses through to national companies, and we've helped thousands of small businesses and homeowners with their storage requirements too.
連絡先
4.2
ほぼ満足
1085件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
When the item arrived unfortunately it…
When the item arrived unfortunately it wasnt suitable , and needed to be returned
The team were prompt , helpful ,
In organising the return .. very efficient service , from ordering to returning
2024年5月16日
Filstor からの回答
Thank you for leaving us your feedback. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. If there is anything we can do to assist in the future please do not hesitate to get in touch. Thank you!
First cupboard was damaged
First cupboard was damaged. They have a super customer service team and replaced it straightaway.
2024年5月4日
Filstor からの回答
Hi Bern, thank you for sharing your experience with us. We're really pleased that you're happy with the service provided. We'll pass your comments onto our Customer Services Team. We really hope to hear back from you soon. Thanks!
Prompt sales service and rectification…
Prompt sales service and rectification of purchase order.
2024年5月14日
Filstor からの回答
We'd like to thank you for your review. Its always great to hear back from our customers and we really do appreciate your feedback. We really hope to hear back from you in the near future. Thank you!
Very poor quality and flimsey
2024年5月12日
Filstor からの回答
Hi Arbaaz, thank you so much for this 5-star rating. We really appreciate you being a customer and helping to share the word about us. If there is anything we can do to assist in the future then please do not hesitate to get in touch. Thank you!
Trolley…
My order was well packaged and driver was in time. The trolley does what it's needed to do.
2024年5月6日
Filstor からの回答
Hi Jean, thank you so much for taking the time to leave us your feedback. We're really pleased that you're happy with the service and the trolley. We look forward to hearing from you again soon. Thank you!
Filstor からの回答
Hi Jackie, thank you for leaving us your feedback. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We hope that we hear back from you soon. Thank you!
Easy to order
Easy to order, clear description and reasonable price, not the cheapest but the quality of the product was a factor.
2024年4月18日
Filstor からの回答
We’d like to thank you for your review. It’s always great to hear back from our customers and we really appreciate your feedback. Thank you once again and if there is anything we can do to assist in the future then please do not hesitate to get in touch.
Delivery time was great
Delivery time was great. Order placed am on previous day and the items were delivered am the following day. The cupboard went together easily.
2024年4月18日
Filstor からの回答
Hi Susan, thank you very much for taking the time to leave us a review. We’re really pleased that you’re happy with the service and products provided. We really hope to hear back from you in the near future.
I really appreciate them
I really appreciate them. They guided me correctly with patience and delivery was on time. The quality of their products is exceptional.
2024年4月11日
Filstor からの回答
Hi Ali, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Great product and service
Great product exceeded my expectations and delivered earlier than expected.
2024年3月25日
Filstor からの回答
Hi Ben, thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
There was a delivery problem
There was a delivery problem, but the staff (Sherri) was very keen to resolve the issue as soon as possible.
2024年3月29日
Filstor からの回答
Hi Kane, thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. We'll pass your comments onto Sherri :)
Great service when delivery driver…
Great service when delivery driver wouldn't attempt the drive; and the cages are ideal for storing all our gym equipment
2024年3月16日
Filstor からの回答
Hi Ingrid, thank you so much for sharing your experience with us. We hope to hear from you again soon.
Filstor からの回答
Hi Robert, thank you for leaving us your feedback. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We hope that we hear back from you soon. Thank you!
Filstor からの回答
Hi Jerome, we’d like to thank you for your review. It’s always great to hear back from our customers and we really appreciate your feedback. Thank you once again and if there is anything we can do to assist in the future then please do not hesitate to get in touch.
Filstor からの回答
Hi Keith, thank you very much for taking the time to leave us a review. We’re really pleased that you’re happy with the service and products provided. We really hope to hear back from you in the near future.
Need hangers for one of our displays.
Need hangers for one of our displays.
Customer service excellent, very helpful.
Sent samples quickly.
Order placed for 900, delivery within the week.
Will use this company again
2024年3月12日
Filstor からの回答
Hi Lisa, thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Plastic Garden / Home Cupboard TDJW260
Excellent website and quick delivery. Unfortunately, the storage unit had a cracked side and back plastic spine was snapped. Can't understand how this was 'cos the box and packing provided good protection? Anyway, couldn't be bothered to call Filstorage for replacement so glued broken bits and used duck tape for support!
2024年3月9日
Filstor からの回答
Hi Ashley, we're really sorry to hear that your cupboard was damaged. It is also incredibly frustrating for us as we have invested in additional packaging to prevent damages, but we still have the occasional damaged cupboard which is usually done in transit. The cupboards are packed quite tightly and despite the fragile tape, we still have some carriers or sorting operatives at delivery depots who do not take this into regard.
We carry spare parts in stock and can usually get these out pretty quickly, if you could email which parts are damaged we will get these out asap. Hope to hear from you soon and once again, we're really sorry that your items were damaged.
Filstor からの回答
Hi Ruth, thank you for leaving us your feedback. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We hope that we hear back from you soon. Thank you!
Amazing sorted a broken part within…
Amazing sorted a broken part within mins on the phone and sent it straight out
2024年2月23日
Filstor からの回答
Hi Elizabeth, we’d like to thank you for your review. It’s always great to hear back from our customers and we really appreciate your feedback. Thank you once again and if there is anything we can do to assist in the future then please do not hesitate to get in touch.
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