Excellent website and quick delivery. Unfortunately, the storage unit had a cracked side and back plastic spine was snapped. Can't understand how this was 'cos the box and packing provided good protec... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Arrived in good time- 4 working days. Well packaged and good instructions. Had no difficulty assembling alone until putting roof on and shelves in. Looks good, fits well in space and holds plenty.... もっと見る
I bought some plastic containers for under my sink. I’ll be buying more for elsewhere as they are really handy, particularly because they have dividers that stop you stuff from falling over. Excellent... もっと見る
企業が回答しました
Supplied us with Wire Basket shelving with no option to supply balance of dividers, Shelving completely useless with them. Went bust set up a new name and the same issue exists no dividers for the wi... もっと見る
企業情報
当該企業による記述
At Filstor, we help businesses make the most of their space. We specialise in supplying high-quality storage equipment for warehouses, workshops, factories, retail environments and commercial premises across the UK. From everyday storage bins and shelving through to complete warehouse storage systems, our aim is simple – to provide practical, reliable storage solutions that improve organisation, maximise space and increase efficiency. Whether you're purchasing a single storage product online or planning a complete storage system overhaul, our experienced team is committed to delivering the right solution backed by exceptional customer service. Filstor supplies one of the UK's most comprehensive ranges of industrial and commercial storage equipment, from plastic storage bins, wire baskets and shelf bins to shelving systems, lockers and workstations. We combine quality products with expert advice to help businesses improve space utilisation, workflow and workplace organisation. No two businesses use storage in exactly the same way. That's why we take the time to understand each customer's environment before recommending the most appropriate products. Our products support businesses of every size across a wide range of industries, including warehousing & distribution, manufacturing, builders' merchants, retail & garden centres, automotive, engineering, logistics, schools & education, public sector, healthcare, defence, facilities management and workshops & maintenance departments. We work with organisations ranging from independent businesses through to national companies, and we've helped thousands of small businesses and homeowners with their storage requirements too.
連絡先
4.2
ほぼ満足
1085件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Speedy delivery
Speedy delivery. Great product. Good value. Will buy more as it has really helped organise the clutter under the sink.
2024年10月30日
Filstor からの回答
Hello, we'd like to thank you for your review. Its great to hear that you were happy with the service and products provided. We hope to hear back from you again soon. Thanks!
Filstor からの回答
Hello Chris, we’d like to thank you for your review. It’s always great to hear back from our customers and we really appreciate your feedback. Thank you once again and if there is anything we can do to assist in the future then please do not hesitate to get in touch. Thank you!
Filstor からの回答
Hello Alistair, Thank you very much for taking the time to leave us a review. We’re really pleased that you’re happy with the service and products provided. We really hope to hear back from you in the near future. Thank you!
A little disappointed
We were a little disappointed with the purchase as when we opened it a small pieces of plastic were broken off from a side panel. We have patched it up with tape and so no wet cannot enter the shed. Does the job what we wanted it for.
Was easy to assemble and does require fixing to wall for stability.
The service and speed of delivery was brilliant.
2024年10月27日
Filstor からの回答
Good morning, thank you very much for your review. That doesn't sound great at all. I can't see any correspondence with our customer service team in regards to this but if you email a photo of the damaged component, we will get a replacement part sent out to you asap.
We never send out damaged items intentionally and we've recently invested in additional packaging to prevent damages, however, we do still have the occasional item damaged in transit. If you get in touch with sales@filstorage.com we will have this sorted for you and ensure that the damaged item is replaced.
Filstor からの回答
Hello, we really appreciate you taking the time to share your rating with us. We look forward to hearing from you again soon. Thank you!
Filstor からの回答
Hello David, thank you so much for sharing your experience with us. We hope to hear from you again soon. Thank you!
Good product,
Good product,
Instructions are ok and once you’ve started it’s easy
Would have like the option to buy an extra shelf or 2
Very helpful customer service
2024年10月11日
Filstor からの回答
Hi Karen, thank you so much for taking the time to leave us a review. We're really pleased to hear that you're happy with the service and products provided. We hope to hear from you again soon. Thank you!
Filstor からの回答
Hello, Thank you for leaving this review. It's always great to hear back from our customers and we really appreciate your feedback. If there is anything we can do to assist in the future then please do not hesitate to get in touch. Thanks!
Excellent Customer Service
Very helpful staff, prompt service and made sure I didn't miss out on a discount as a first time customer. Would happily use again. Items were delivered promptly with out issue.
2024年9月23日
Filstor からの回答
Hi, thank you so much for sharing your experience with us. Its always great to hear back from our customers. We will pass your comments onto our customer services. If there is anything we can do to assist in the future please do not hesitate to get in touch. Thanks!
Filstor からの回答
Hello, thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if there is anything we can help with in the future. Thanks!
Filstor からの回答
Hello Andrew, we are so grateful for your 5-star review. We're pleased to hear that you were happy with the product and service. We hope to hear from you again soon. Thanks!
Filstor からの回答
Hello, thank you for leaving us a 5-star review. We really appreciate you sharing your feedback. Thanks again!
Filstor からの回答
Hello Gavin, we'd like to thank you for your review. It's always great to hear back from our customers, we really appreciate your feedback. Thank you once again and if there is anything we can do to assist in the future then please do not hesitate to get in touch.
The unit is too flimsy and arrived very…
The unit is too flimsy and arrived very damaged. The manufacturers need to re look at the product specifications and make the units more durable and stronger with thicker plastic and stronger and proper back panels and not just folded cardboard.
2024年8月20日
Filstor からの回答
Hello Keith, thank you for the 5-star review. We really appreciate the feedback. We hope to hear from you again soon. Thanks!
Filstor からの回答
Hello Sylvia, thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to hear from you again soon. Thanks!
Even though the trolley is on wheels
Even though the trolley is on wheels, every time I move it, it collapses!
2024年8月11日
Filstor からの回答
Hi Harry, thank you so much for this 5-star review. We hope to hear from you again soon, if there is anything we can do to assist in the future please do not hesitate to get in touch. Thank you!
Greenhouse staging
Very quick delivery time.
Assembly took a little time until we got the hang of it. Very pleased with the shelving
2024年8月7日
Filstor からの回答
Hello Sue, thank you so much for taking the time to leave an excellent rating. We really appreciate your feedback. We hope to hear from you in the near future. Thanks!
Good delivery
Good size, quick delivery. A little flimsier than expected. Could do with being a bit sturdier
2024年8月4日
Filstor からの回答
Hello Steve, we'd like to thank you for taking the time to leave this review. We're happy to hear that you were pleased with the service provided. If there are any issues with the product please do not hesitate to contact us on sales@filstorage.com we'd be happy to help. Thanks!
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