Fine City Fasteners ロゎ
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Fine City Fasteners レビュヌ 

27
•
TrustScore 5段階評䟡の4.5

4.6

留め具提䟛業者
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5぀星のうち2の評䟡

While only 4 bolts were ordered on arrival only 3 of the 4 were the correct size. Another bolt was sent out free of charge but the time delay in completing the job inconvienced the client simply becau... もっず芋る

5぀星のうち5の評䟡

Items arrived promptly and as described. Good price too. Exactly what I needed for Record morticing machine. The originals were plastic, yes plastic ! Useless and broke immediately on first use. Stai... もっず芋る

䌁業情報

  1. 留め具提䟛業者

圓該䌁業による蚘述

Fine City Fasteners have been supplying commercial and rare fasteners of every kind, form and material since 2017. Based in East Anglia we work with businesses right across the UK, providing our knowledge and expertise on industrial fastening applications for projects of any size. This has enabled us to develop a client base in a range of industries, including Oil & Gas, Renewable Energy, Manufacturing, Construction, Public Transport, Local Government Outsourcing, Automotive and much more. Our motto is simple: Whatever your trade, we can help because the hard-to-find is our specialty. We are a trading division of Metals Direct Ltd, a specialist stainless steel, non-ferrous metal and engineering plastics supplier based in Great Yarmouth who are an ISO 9001:2015 accredited company. We guarantee our customers a service of the highest quality, supported by a dedicated team of professionals who always deliver to our client’s specifications. Metals Direct are also a member of the BSSA (British Steel) the benefits of which Fast City Fasteners also have access to. Drill bits and adhesives are always kept in stock but for non-standard items we are able to source any item on a quick turnaround and always at the best possible price. We’ve developed a reputation for providing obscure fasteners that are not commonly found on the market, helping our clients to secure products that are crucial to the success of their business. Fine City Fasteners are also official stockists working very closely with Toolbank, providing a wide range of items that are suitable for use in any trade. We use our own branded delivery vehicle to ensure our customers receive their orders on time and rarely charge for deliveries in the local area. This includes delivering directly to businesses or work sites if required. Providing customer service of the highest order is important to us as new and existing customers require a reliable and flexible supplier that can adapt to the changing needs of their business. We see ourselves not only as experts in the fastening industry but as specialists in working with people to help them achieve their goals.

連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

27件のレビュヌ

5぀星
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1぀星

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この䌁業のTrustpilot 利甚方法

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4.6

すべおのレビュヌ

(27)

過去12か月のレビュヌ数: 10件

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5぀星のうち2の評䟡

Order not checked

While only 4 bolts were ordered on arrival only 3 of the 4 were the correct size. Another bolt was sent out free of charge but the time delay in completing the job inconvienced the client simply because the order was not checked before being sent out.

2025幎6月4日
5぀星のうち1の評䟡

It is 7 days since goods were ordered


It is 7 days since goods were ordered and as yet they have still not arrived. No notification or explanation has been received. Less than impressive

2025幎2月7日
Fine City Fasteners ロゎ

Fine City Fasteners からの回答

Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the delay in receiving your order. Unfortunately, your package was lost in transit by Royal Mail, which was beyond our control. As soon as we became aware of the issue, we promptly reposted your goods and issued a full refund.

We understand how frustrating this must be and appreciate your patience. If there's anything further we can do to assist or if you have any additional concerns, please don't hesitate to contact us directly. Your satisfaction is very important to us, and we hope to have the opportunity to serve you better in the future.

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