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2 West 46th Street, Suite 506, 10036, New York, ç±³åœ
3.3
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I ordered an earring with sapphire and diamonds. On their website it is beautiful ans big. When the piece arrived at my home it was tiny. $1750 for a tiny earring so be aware and donât believe on the pictures and videos they show on their website
When we got the ring it was breath taking beautiful.
finecolorjewels.com ããã®åç
We're so glad you enjoyed it! Thanks for choosing us and for your wonderful feedback. âš
pendent is beautiful but it was supposed to be with a 18" chain and it wasn't with the pendent
supposed to be a birthday surprise for my girlfriend for the 5th.....
now its going to be a disappointment
finecolorjewels.com ããã®åç
Thank you for your feedback. We're glad you found the pendant beautiful. We understand your disappointment regarding the chain. However, the product listing clearly states that this item is a pendant only and does not include a necklace chain. We strive to ensure our descriptions are accurate so customers know exactly what is included. If you have any questions or need assistance finding a matching chain, we'd be happy to help.
finecolorjewels.com ããã®åç
Thank you for your feedback. We're sorry to hear about the delay with your order. Each of our jewelry pieces goes through a careful quality check process to ensure it meets our standards before being shipped, and occasionally this additional attention to detail may cause a slight delay. We truly appreciate your patience and understanding, and we're committed to delivering pieces that youâll love.
Ive been trying to reach the company since May 25 when I received earrings I purchased. I called several timers and left messages and I don't get any response
The erarrings are purchased as a graduation gift for my 13 year old granddauhter are so small. They would be perfect for a newbown.
Their return policy states they will not accept returns unless they have a return label from them.
I advise you not to trust this company
finecolorjewels.com ããã®åç
Thank you for your feedback. We're sorry to hear about your experience. We have already sent your return label to the email address associated with your order. If you don't see it, please check your spam folder. We also haven't received any emails from you directly, so it's possible your replies were sent to an automated email address that isn't monitored. Please email us at
customerservice@finecolorjewels.com, and we'll be happy to resend the return label and assist you with your return. We appreciate the opportunity to resolve this for you.
I am happy with the Gold Vermeil Earrings I purchased from them. Looks great! My wife loves it.
finecolorjewels.com ããã®åç
Thank you for your wonderful feedback! We're so pleased to hear your wife loved the earrings. We hope she enjoys wearing them for years to come. Thank you for choosing us!
finecolorjewels.com ããã®åç
Thank you so much for your kind words! Weâre delighted to hear that you had an easy ordering experience and loved your piece. It truly means a lot to us.
We look forward to serving you again soon âš
â Fine Color Jewels Team
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