Had two orders from them. First order delivered on time and was perfect. Great experience. Second order wasn’t delivered. Courier messed up. They refunded my money in full quickly and with little fus... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Easy to order on the website. plenty of correspondence from when the order was placed to when the order was delivered. 100% recommend and will be ordering again.
企業が回答しました
Bought a Pitbarrel (PBX) Noel and Sharon know their onions and can’t do enough to help! Great service and phenomenal rubs/sauces. Absolute bonus they also sell pimento wood! Highly recommended
企業が回答しました
Sauces weren’t particularly great tasting when considering the cost and also very watery in consistency. Same for the rubs - just a bit bland. Just pretty average all told, and no better than cheaper... もっと見る
企業情報
FireFly Barbecue Limited について
当該企業による記述
FireFly Barbecue is an award-winning British barbecue specialist based in Greater Manchester, UK. Since 2013, we have been crafting competition-grade, all-natural BBQ seasonings, hot sauces, and marinades made without MSG, artificial preservatives, or anti-caking agents, earning 28 Great Taste Awards, NYC Sauce King Grand Champion, and American Royal honours.
As the ultimate one-stop shop for outdoor cooking, backyard pitmasters, and competition cooks, our product range covers every stage of the barbecue experience:
- Award-Winning BBQ Rubs & Seasonings: Hand-blended dry rubs, brisket seasonings, pork butt rubs, chicken dry glazes, and all-purpose BBQ spice blends designed for smoking, roasting, and high-heat grilling.
- Authentic BBQ Sauces & Glazes: Small-batch Kansas City-style sweet BBQ sauces, smoky mop sauces, rib glazes, chipotle marinades, and artisanal barbecue dipping sauces.
- Chilli Sauces & Hot Wings Glazes: Mild to extreme hot sauces, smoky jalapeño hot sauces, fruity habanero sauces, and extreme heat wing sauces made with authentic Mexican chillies.
- Barbecue Grills & Meat Smokers: Authorised UK stockists of world-renowned outdoor cookers, including barrel smokers (Pit Barrel Cooker), wood pellet grills (Pit Boss Pellet Grills), electric hot and cold food smokers (Borniak Smokers), and ceramic charcoal kamado grills (Monolith Kamado).
- BBQ Accessories, Charcoal & Woods: Premium wood pellets, lumpwood charcoal, smoking wood chunks, meat thermometers, cast iron grill accessories, and butcher paper.
Whether you cook low 'n slow on an offset smoker, sear steaks over a charcoal grill, or glaze ribs in the kitchen, FireFly Barbecue delivers authentic American-style pitmaster flavours with quick UK delivery and dedicated customer support.
連絡先
A3 Newton Business Park, SK14 4UQ, Hyde, 英国
- 07391066325
- pitmaster@fireflybbq.co.uk
- fireflybbq.co.uk
4.6
優良
36件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Easy to order on the website
Easy to order on the website. plenty of correspondence from when the order was placed to when the order was delivered. 100% recommend and will be ordering again.
2026年8月20日
FireFly Barbecue Limited からの回答
Hi Daniel,
Thank you so much for taking the time to leave us a review! As a small business, honest feedback means the world to our team. We really appreciate your support and hope whatever you're cooking up next turns out delicious.
Thanks again,
Noel & the FireFly BBQ Team
FireFly Barbecue Limited からの回答
Hi Andy,
Thanks for sharing your feedback with us! We truly appreciate you taking a few moments out of your day to leave a review. Your support keeps our fires burning.
Happy grilling,
The FireFly Barbecue Team
1st class service and exceptional…
1st class service and exceptional products
Highly recommend all of Firefly rubs and sauces,they don’t come much better
2026年8月9日
FireFly Barbecue Limited からの回答
Thank you, Jon. :)
Very helpful on the phone with some…
Very helpful on the phone with some great advice on charcoal, and rubs and sauces. Delivery can within a couple of days. Very Pleased
2026年8月4日
自発的なレビュー
FireFly Barbecue Limited からの回答
Thanks You.
Great customer experience.
Had two orders from them. First order delivered on time and was perfect. Great experience. Second order wasn’t delivered. Courier messed up. They refunded my money in full quickly and with little fuss. Customer service is about how you handle problems when they occur and I felt this lot did a great job. It seems they genuinely care about their customers.
2026年7月28日
FireFly Barbecue Limited からの回答
Stephen
Thank you so much for taking the time to leave us a review! As a small business, honest feedback means the world to our team. We really appreciate your support and hope whatever you're cooking up next turns out delicious. Again, we apologise for the courier but i am glad that it was all sorted out in the end.
Thanks again,
Noel & the FireFly BBQ Team
Website has a good UI
2026年8月17日
Great experience and service
Quick personal return call to clarify order with corrective advise. Great service.
2026年8月17日
Excellent Service
Great product, clearly explained especially in terms of accessories that are most useful. Very helpful with the purchase and delivery and somebody always available on the phone.
2026年8月4日
The best BBQ rubs on the market…
The best BBQ rubs on the market hands down. No fillers, not RAMMED full of sugar, ingredients you know and love. Insane flavour combinations and sauces to die for.
2026年8月10日
自発的なレビュー
FireFly Barbecue Limited からの回答
Thank you Duncan. :)
Highly recommended
Bought a Pitbarrel (PBX) Noel and Sharon know their onions and can’t do enough to help! Great service and phenomenal rubs/sauces. Absolute bonus they also sell pimento wood! Highly recommended
2025年11月3日
自発的なレビュー
FireFly Barbecue Limited からの回答
Thank you so much. :)
Huge variety of rubs and sauces with my…
Huge variety of rubs and sauces with my personal favourites being the Lone Star SPG and the Raspberry Chipotle BBQ Sauce. Absolutely banging everytime. Great value, great products. Massive fan 👏
2026年8月8日
自発的なレビュー
FireFly Barbecue Limited からの回答
Thank you Adam
Awesome BBQ products
I ordered a variety of the Firefly sauces and rubs. I was extremely impressed with the high quality products and speedy delivery. Highly recommended!
2026年8月8日
自発的なレビュー
FireFly Barbecue Limited からの回答
Means a lot to us Matt.
Fantastic company
Fantastic company, the absolute best products in BBQ all made in house by a fantastic team of people. Cant rate them highly ebough
2026年8月8日
自発的なレビュー
FireFly Barbecue Limited からの回答
Cheers, Gareth
The rubs and sauces ordered arrived…
The rubs and sauces ordered arrived quickly and were perfect for our planned bbq !! Highly recommend
2026年7月28日
FireFly Barbecue Limited からの回答
Thank you, Debs. :)
No sign of items and no updates
Order accepted 27/7 items shown as I stock. estimated delivery between 31/7 and 4/8 nothing received no information, website says order being processed no further information. Disappointing especially when charged £35 for delivery some kind of update would be nice. The ordered item even nicer
2026年7月28日
FireFly Barbecue Limited からの回答
Chris, I am sorry you had a problem with your order, and I wish you had contacted us before leaving a review. Our spare parts page clearly shows delivery times because some parts we have, some are in the UK, but some parts coming from Germany may take 8 weeks.
Monolith kamado
Buy my rubs and sauces from firefly always great products. But met them again at Meatup festival. And bought a Monolith kamado from them . Super helpful and friendly. Thank you.
2026年8月3日
FireFly Barbecue Limited からの回答
Great to meet you Ben :)
FireFly Barbecue Limited からの回答
Thank you, Matt
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