Left a message on the phone and Bill returned the call promptly. He answered all my questions and assured me of the product quality. The extinguishers arrived well packed and on time, no drama at all.... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
The company, its fast delivery, and the fire extinguisher in question were all excellent. My only issue was with their choice of Yodel as a courier, as in my area they leave items at the door and ru... もっと見る
企業が回答しました
After placing the order, it appears that they can't process the order as it is out of stock, you should tell before we place the order. Never the less it came quicker than expected. Cheers, would reco... もっと見る
企業が回答しました
It's always a pleasure to leave a 5-Star review, and this one certainly deserves it. I ordered my foam fire extinguisher one day and had it delivered the next, which is quite "exceptional,"... もっと見る
企業が回答しました
企業情報
当該企業による記述
Firesafe West Midlands is a family run business providing quality fire extinguishers and fire safety products online at very competitive prices, shipping across the UK & Northern Ireland. We have many years of experience in the industry, having previously run and maintained a fire protection business for over 15 years. One of our family members served as an operational firefighter for 17 years in Mid & West Wales Fire & Rescue Service. Our experience and background make us well placed to help customers to achieve the right level of fire protection and to provide honest advice. We have built strong relationships with the leading manufacturers in the industry and so have access to a wide range of quality fire safety products for every requirement. All our fire extinguishers are kitemarked BSEN3 & are CE approved so you can be confident you are receiving good quality products that conform to the recognised standards in the industry.
連絡先
14 Shaw Lane, B60 4DT, Bromsgrove, 英国
- 01527 332 605
- sales@firesafewestmidlands.co.uk
- firesafewestmidlands.co.uk
4.7
優良
45件のレビュー
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Firesafewestmidlands からの回答
Hi Josh, We really appreciate the feedback; thanks for taking the time to let us know you were happy with everything. Best wishes :)
Speedy delivery and excellent customer…
Speedy delivery and excellent customer service, proactively contacted me and were very decent.
2026年3月4日
Firesafewestmidlands からの回答
Hi Alice,
Thank you for your positive feedback! So pleased you felt the customer service you received was excellent. It's what we aim to achieve on every order, every time! Thanks for shopping with us :)
Firesafewestmidlands からの回答
Thank you Ravidhas for sharing your feedback! It's great for us to know you were happy with the service we provided. Thanks for shopping with us :)
Fantastic service.
Left a message on the phone and Bill returned the call promptly. He answered all my questions and assured me of the product quality. The extinguishers arrived well packed and on time, no drama at all. A quality product with great service, highly recommended. from me that is high praise.
2026年2月18日
自発的なレビュー
Firesafewestmidlands からの回答
Hi Lee,
We're so grateful for you taking the time to leave us your feedback and thrilled that you were so happy with the service we provided. It's what we aim for every time!
If we can be of any help in the future, you know where we are.
Thanks again for your custom!
Simple accurate website that helped me…
Simple accurate website that helped me choose the fire extinguisher that I’d need
2026年2月2日
Firesafewestmidlands からの回答
Hi Anthony,
Thanks for your positive review and for buying your CO2 extinguisher from us!
Best wishes,
FireSafe West Midlands
Firesafewestmidlands からの回答
Hi Muhammad,
It was our pleasure to be able to assist you and are so glad you were pleased with the service. It's what we aim for every time!
Fast efficient service
Ordered two water mist extinguishers. Very fast delivery and well packaged.
2026年1月31日
Firesafewestmidlands からの回答
Thank you for taking the time to leave us your feedback. It's hugely valuable to us. It's great to know our customers are satisfied! All the best and thank you for buying with us!
Firesafewestmidlands からの回答
Hi Dawn,
Thank you for your review! We appreciate the feedback and glad you were pleased with everything!
Best wishes,
FireSafe West Midlands
Firesafewestmidlands からの回答
Hi Dave,
Thanks for your positive review! As a small business, we really appreciate it!
Best wishes
Order process was quick and efficient
Order process was quick and efficient
Delivery on time
Great Service
2025年11月28日
Firesafewestmidlands からの回答
Hi Jonathan,
Thank you for your review and I'm glad you were pleased with the service you received. It's what we aim for! Have a happy Christmas!
Perfect
Perfect, great products all exactly what I needed, delivered in good packaging to ensure they all made it to the destination.
Spot on. Will order again.
2025年12月7日
Firesafewestmidlands からの回答
Thanks so much for leaving your feedback and glad everything was to your satisfaction! Happy Christmas!
A really good experience
A really good experience - I ordered a small extinguisher online, which arrived without an issue very soon afterwards. Sounds simple, but not all firms get it right.
2025年11月29日
Firesafewestmidlands からの回答
Hi Chris,
Thanks for giving us your feedback.
I'm so glad you were pleased with everything. Whether it's a small or large order, we strive to provide excellent service for all our customers.
Thanks again for taking the time to leave us such a great review!
Firesafewestmidlands からの回答
Always a pleasure, Nick. Thank you for your regular orders!
Fast service and delivery
2025年10月30日
Firesafewestmidlands からの回答
Hi Kim,
Thanks for taking the time to leave us feedback. we greatly appreciate your custom!
Excellent
The company, its fast delivery, and the fire extinguisher in question were all excellent.
My only issue was with their choice of Yodel as a courier, as in my area they leave items at the door and run, and it is sometimes a door half a mile away. Not Firesafewestmidlands fault though.
2025年9月30日
Firesafewestmidlands からの回答
Hi Pat,
Thanks so much for taking the time to leave us a review.
We do find Yodel's economy service the best for smaller deliveries, overall. I concede though, there are occasionally issues, similar to what you describe. Where this does happen we do take responsibility and rectify.
We also take a very pro active approach to deliveries and monitor them in transit to stay one step ahead of any potential problems. All considered though, they help keep the costs down for our customers, and most of the time, get the job done. We do have other courier options, so if there has been a previously bad experience with a courier, we'll happily use an alternative, just let us know.
I'm so glad you were happy with the extinguisher and thanks for shopping with us!
Excellent customer service
2025年9月18日
Firesafewestmidlands からの回答
Hi Sarah,
Thanks for shopping with us and for leaving us such great feedback!
Quick and simple to buy the fire…
Quick and simple to buy the fire extinguishers I needed, Cheaper than I had been quoted locally. Delivery was fast and well packaged.
2025年7月2日
Firesafewestmidlands からの回答
Hi Tabby,
As a small business we greatly value your positive feedback. Thanks for shopping with us!
Their dedication to detail
Their dedication to detail, and the relentless concern on the product being delivered
2025年8月21日
Firesafewestmidlands からの回答
Hi Stephen,
Really appreciate your feedback. We do try to monitor all deliveries so we can stay one step ahead of any potential issues and I'm glad in this case we got it delivered!
Thanks for your business with us!
Firesafewestmidlands からの回答
Hi Ian,
It was a pleasure dealing with you and I'm glad everything met your expectations. Thanks also for taking time to leave positive feedback. It's incredibly valuable to us.
Excellent service
Great price, fast despatch and good communication throughout. All excellent, thank you.
2025年7月28日
Firesafewestmidlands からの回答
Hi Paul,
Thanks for the feedback and I'm so glad you are pleased with the purchase and transaction!
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