Super impressed! I bought Lorient batwing seals and a Surface Mounted Drop Down Seal. I actually used ChatGPT to help me find these products and it was the AI that recommended it form FireSealsDirect.... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
It was wanted urgently, it did not arrive as planned, so I rearranged my order of work and avoided the stress. It arrived, I used it out of synch, job progressing as access permits. I still don't hav... もっと見る
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Pallet was damaged Product had split and leaked all over the fire batt Customer service got in touch I sent the pictures and immediately dispatched replacements First class honest service excel... もっと見る
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Great customer service, always quick and helpful. We’ve been using this company for over a year, and I wish all online shops treated their customers as professionally as Fire Seals Direct. Domuss Pro... もっと見る
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企業情報
FireSealsDirect について
当該企業による記述
FireSealsDirect
当該企業による記述
- Your Trusted Supplier of Fire Door & Fire Stopping Products
- With over 50 years of fire safety experience, we serve fire door installers and firestopping contractors across the UK through our vast portfolio of passive fire protection products from well-known and trusted brands. Choose FireSealsDirect for a seamless online customer experience, large stock holding and range available the next working day, and technical expertise and advice from our trusted Customer Care team.
Our Shipping Promise
Next Working Day Delivery Before 4pm
Receive your order the next working day if you place your order before 4pm and choose next day delivery at the checkout.
連絡先
Dyffryn Park, 1 Alder Ave, CF82 7TW, Hengoed, 英国
- 02920857959
- customercare@firesealsdirect.co.uk
- firesealsdirect.co.uk
4.7
優良
2978件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
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FireSealsDirect からの回答
Good morning Martin,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
FireSealsDirect からの回答
Good afternoon Gunta,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
FireSealsDirect からの回答
Good morning Leslie,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day and weekend.
Richard
Efficient and prompt delivery!
2026年7月1日
FireSealsDirect からの回答
Good morning John,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we have provided.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
delivered on time
delivered on time, excellent quality items, well happy, glad to use again.
2026年7月1日
FireSealsDirect からの回答
Good morning Paul,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide from product to delivery.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
I needed help as I’d made a mistake and…
I needed help as I’d made a mistake and one phone call to Liam and problem solved. Best service and price going and highly recommend.
2026年6月30日
FireSealsDirect からの回答
Good morning Andy,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
FireSealsDirect からの回答
Good morning Mark,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
FireSealsDirect からの回答
Good morning Sorin,
Thank you so much for taking the time to leave us a review.
I am so sorry that the delivery of your order was delayed, I can see your recent orders have been arriving on time, however the latest order was delayed by a day and my greatest apologies for this.
With the type of products we supply I truly understand the importance of these arriving on time and I am so sorry for the cost and inconvenience the delay has caused.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Great product
Great product, delivery informed all the way through. Easy to fit and customer happy. Well done fire seals
2026年6月22日
FireSealsDirect からの回答
Good afternoon Lea, hope you had a lovely weekend.
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide from product to delivery.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely afternoon.
Richard
FireSealsDirect からの回答
Good morning Patrick, hope you had a lovely weekend.
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide from product price to delivery.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
product good and delivered on time.
2026年6月18日
FireSealsDirect からの回答
Good afternoon Jennifer,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the product received and the delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely evening.
Richard
Dose what it says on the time
Dose what it says on the time. Chepeast I have found. Quick delivery cant go worng
2026年6月22日
FireSealsDirect からの回答
Good afternoon John,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide from product price to delivery.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely afternoon and evening.
Richard
FireSealsDirect からの回答
Good morning Mark, hope you had a nice weekend,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Great price and a great product lovely…
Great price and a great product lovely stick on the intumescent strips and not to mention the super fast delivery. Thank you firesealsdirect
2026年6月5日
FireSealsDirect からの回答
Good morning Ellery, hope you had a nice weekend,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide and the prompt delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
FireSealsDirect からの回答
Good afternoon,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Fire door seals
Ordered on 11th June. Finally delivered 22nd June. I understand the first shipment was damaged by the carrier, who ,it seems, didn't notify FireSealsDirect. The second shipment barely survived with the packaging severely damaged.
Will install these parts this coming weekend.
Can I suggest a change in the delivery process.
2026年6月11日
FireSealsDirect からの回答
Good afternoon Tony,
Thank you so much for taking the time to leave us a review.
My apologies for the issues experience and the inconvenience caused by the delivery of your order, we will feed this back into the courier service.
We are now operating with three courier companies to try and improve the service across the UK.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Product well described and at a…
Product well described and at a reasonable price, Good advice on website. It was packaged well to avoid damage in transit. What more can you ask.
2026年6月10日
FireSealsDirect からの回答
Good afternoon Michael,
Thank you so much for taking the time to leave us a review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide, from website to delivery.
Would you be able to let us know how we could improve so we could receive a 5* rating from you with everything being met in your comments?
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
FireSealsDirect からの回答
Good morning Louise,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
FireSealsDirect からの回答
Good morning Derek,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide and the prompt delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Very helpful company
Needed some information on ironmongery for fire doors found the staff very helpful, once ordered goods were delivered very quickly, whilst scanning their website i found a great range of products.
2026年6月15日
FireSealsDirect からの回答
Good afternoon Paula,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that we were able to assist and that you are happy with the service we provide with prompt delivery.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely evening.
Richard
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