Super impressed! I bought Lorient batwing seals and a Surface Mounted Drop Down Seal. I actually used ChatGPT to help me find these products and it was the AI that recommended it form FireSealsDirect.... もっと見る
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レビュアーのコメントを見てみましょう
It was wanted urgently, it did not arrive as planned, so I rearranged my order of work and avoided the stress. It arrived, I used it out of synch, job progressing as access permits. I still don't hav... もっと見る
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Pallet was damaged Product had split and leaked all over the fire batt Customer service got in touch I sent the pictures and immediately dispatched replacements First class honest service excel... もっと見る
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Great customer service, always quick and helpful. We’ve been using this company for over a year, and I wish all online shops treated their customers as professionally as Fire Seals Direct. Domuss Pro... もっと見る
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企業情報
FireSealsDirect について
当該企業による記述
FireSealsDirect
当該企業による記述
- Your Trusted Supplier of Fire Door & Fire Stopping Products
- With over 50 years of fire safety experience, we serve fire door installers and firestopping contractors across the UK through our vast portfolio of passive fire protection products from well-known and trusted brands. Choose FireSealsDirect for a seamless online customer experience, large stock holding and range available the next working day, and technical expertise and advice from our trusted Customer Care team.
Our Shipping Promise
Next Working Day Delivery Before 4pm
Receive your order the next working day if you place your order before 4pm and choose next day delivery at the checkout.
連絡先
Dyffryn Park, 1 Alder Ave, CF82 7TW, Hengoed, 英国
- 02920857959
- customercare@firesealsdirect.co.uk
- firesealsdirect.co.uk
4.7
優良
2978件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good overall experience
Well organised website, clear product descriptions, straightforward pricing and ordering, good delivery.
2026年5月22日
FireSealsDirect からの回答
Good afternoon Mr Sparrow,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with our website design/layout and the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely evening.
Richard
Service,product nd management were…
Service,product nd management were first class thk you
2026年5月26日
FireSealsDirect からの回答
Good afternoon Clive,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely evening.
Richard
FireSealsDirect からの回答
Good morning Gregg,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Massive delivery fail - no product issue.
No issues with the product - but it didn’t arrive! I ordered it premium next working day delivery - should have been Wed 27th May. Needed to pass a license inspection on which a 3 year extension hung in a hostile environment. Inspector delayed until Friday 29th and product arrived on -Sat 30th. After I was told by email it was out for delivery on 28th and then by the helpline that it was coming on 29th. Result? Only 1 year licence granted -due to H and S fail grade because this product wasn’t installed or in the building. ( inspector said if it was there he’d have accepted it.). Re-application cost £1650. To say I’m raging is an understatement. Respect to Richard in the helpline who did what he could. I suggest the company cancels their FedEx contract. Sending it back unopened as I just want nothing to do with them -and a product that meets the same requirements is available for £26. I paid £120 for this one.
2026年5月25日
FireSealsDirect からの回答
Good morning Claire,
Thank you so much for taking the time to leave us a review.
I am so sorry for the issues the delayed delivery has caused, and we are providing the feedback to the courier company on the issues caused.
I understand that my manager has called to discuss further with you.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
Hopefully, we can continue working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
FireSealsDirect からの回答
Good afternoon Alan, hope you had a nice weekend.
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
FireSealsDirect からの回答
Good morning, hope you had a nice weekend.
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
FireSealsDirect からの回答
Good morning Russell, hope you had a nice weekend.
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Ordered exactly what I needed very…
Ordered exactly what I needed very easily on their site and it arrived promptly.
2025年9月23日
FireSealsDirect からの回答
Good morning,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day and weekend.
Richard
First Class Service
Order received day after, arrived in perfect condition. The door strips were exactly what we were looking for. First class service. Will definitely be ordering again and would recommend.
2026年5月21日
FireSealsDirect からの回答
Good morning Helen,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the products received and the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day and weekend.
Richard
Very helpful staff
Very helpful staff, with prompt delivery service with good communication.
I would recommend to colleagues because of the service and competitive price.
2026年5月20日
FireSealsDirect からの回答
Good morning Mr Norris,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
FireSealsDirect からの回答
Good morning Robert,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Received an incorrect items which was…
Received an incorrect items which was for an urgent job.
However the delivery time was in time.
I have ordered before from this company without any issue, so I was surprised to receive the wrong items.
2026年5月12日
FireSealsDirect からの回答
Good morning Andy,
Thank you so much for taking the time to leave us a review.
My apologies that the incorrect items were received and thank you for raising this at the time, I hope the replacements arrived in time as we appreciate the importance of getting these installed promptly.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
FireSealsDirect からの回答
Good morning David,
Thank you so much for taking the time to leave us a 4* review.
This is great feedback, and I am really pleased to hear that you are happy with the products received.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
FireSealsDirect からの回答
Good morning Damien,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
FireSealsDirect からの回答
Good morning Arkadiusz,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the products received.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
I ordered a lock rated for a domestic…
I ordered a lock rated for a domestic fire door in my house. Order arrived on time and very well packed. My carpenter had no issues with fitting the lock and it appears to be extremely high quality. Expecting it to outlast me, and I hope it never gets tested!
2026年5月8日
FireSealsDirect からの回答
Good morning Richard,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the delivery of your order and the products received.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day & weekend.
Richard
Quick delivery no fuss
2026年5月8日
FireSealsDirect からの回答
Good morning Katherine,
Thank you so much for taking the time to leave us a 4* review.
This is great feedback, and I am really pleased to hear that you are happy with the delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day & weekend.
Richard
FireSealsDirect からの回答
Good morning Melvyn,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide from ordering to delivery.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day & weekend.
Richard
FireSealsDirect からの回答
Good morning Richard
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Ordered and delivered very quickly.
2026年5月7日
FireSealsDirect からの回答
Good morning,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
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