Super impressed! I bought Lorient batwing seals and a Surface Mounted Drop Down Seal. I actually used ChatGPT to help me find these products and it was the AI that recommended it form FireSealsDirect.... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
It was wanted urgently, it did not arrive as planned, so I rearranged my order of work and avoided the stress. It arrived, I used it out of synch, job progressing as access permits. I still don't hav... もっと見る
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Pallet was damaged Product had split and leaked all over the fire batt Customer service got in touch I sent the pictures and immediately dispatched replacements First class honest service excel... もっと見る
企業が回答しました
Great customer service, always quick and helpful. We’ve been using this company for over a year, and I wish all online shops treated their customers as professionally as Fire Seals Direct. Domuss Pro... もっと見る
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企業情報
FireSealsDirect について
当該企業による記述
FireSealsDirect
当該企業による記述
- Your Trusted Supplier of Fire Door & Fire Stopping Products
- With over 50 years of fire safety experience, we serve fire door installers and firestopping contractors across the UK through our vast portfolio of passive fire protection products from well-known and trusted brands. Choose FireSealsDirect for a seamless online customer experience, large stock holding and range available the next working day, and technical expertise and advice from our trusted Customer Care team.
Our Shipping Promise
Next Working Day Delivery Before 4pm
Receive your order the next working day if you place your order before 4pm and choose next day delivery at the checkout.
連絡先
Dyffryn Park, 1 Alder Ave, CF82 7TW, Hengoed, 英国
- 02920857959
- customercare@firesealsdirect.co.uk
- firesealsdirect.co.uk
4.7
優良
2978件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FireSealsDirect からの回答
Good morning Anthony,
Thank you so much for taking the time to leave us a review.
I am sorry to hear that you are unhappy with our return process.
We do offer an extended 30-day return window over the standard 14-day DSR timeframe. Providing options for either a collection service, to return via your own postal method or drop off at our warehouse.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
Feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Easy website, Great customer service
easy website
any issues on delivery i had were instantly rectified
2026年4月7日
FireSealsDirect からの回答
Good morning Ryan
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service provided, delivery issues will arise as is the nature but we will do everything we can to resolve.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
FireSealsDirect からの回答
Good morning Praveen, hope you had a lovely weekend.
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with our products and the service provided.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Would recommend fire seals direct
Fire seals direct had the materials I needed in stock and arranged delivery asap. it only took a couple of days and their products were reasonably priced.
thank you.
would recommend
2026年4月2日
FireSealsDirect からの回答
Good morning Dee,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with our product range and the delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day and a great weekend.
Richard
FireSealsDirect からの回答
Good morning Gary,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Amy
Great service and very helpful
Great service and very helpful. Next day delivery was a good bonus too. Thanks.
2026年3月26日
FireSealsDirect からの回答
Good morning,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide and the delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Amy
I pay 12£ for next day delivery and I…
I pay 12£ for next day delivery and I received the parcel friday
2026年3月25日
FireSealsDirect からの回答
Good morning,
Thank you so much for taking the time to leave us a review.
I am so sorry for the delay in the delivery of your order, I have sent a seperate email this morning to address this.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Very efficient and fast delivery…
Very efficient and fast delivery excellent company to do business with.
2026年3月23日
FireSealsDirect からの回答
Good morning Nigel,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the delivery and the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
A great selection of products & good service
A great selection of products. Quick delivery.
2026年3月20日
FireSealsDirect からの回答
Good afternoon Harry,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with our product range and the delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day and weekend.
Richard
FireSealsDirect からの回答
Good morning Ian,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day and weekend.
Richard
FireSealsDirect からの回答
Good morning Harry,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with our product range online.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Ordering process was straight forward
Ordering process was straight forward, pipe seal arrived well packaged within a couple of days. Happy with the experience.
2026年3月12日
FireSealsDirect からの回答
Good afternoon Paul,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we have provided.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely evening.
Richard
FireSealsDirect からの回答
Good morning Jai,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Very satisfied with the service
Very satisfied with the service. The team is professional, communication is clear. I will definitely use their services again.
2026年2月23日
FireSealsDirect からの回答
Good afternoon Mindaugas,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Offer a great range of products fast…
Offer a great range of products fast and efficient delivery service
2026年3月12日
FireSealsDirect からの回答
Good morning Neil,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the our range of products and the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day and a great weekend.
Richard
FireSealsDirect からの回答
Good afternoon Rob,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we have provided.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
FireSealsDirect からの回答
Good afternoon Keely,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we have provided.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
FireSealsDirect からの回答
Good afternoon Geoff,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service and assistance we have provided.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
FireSealsDirect からの回答
Good morning Simon, hope you had a lovely weekend.
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
FireSealsDirect からの回答
Good morning Michal, Hope you had a lovely weekend.
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
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