I super cobra 20 sono eccezionali! Non li avevo trovati da nessuna parte e per questo ordine piccolino di prova è andato tutto bene e con un pacco molto generico e discreto. Comprerò ancora per capoda... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Für mich ganz klar der beste Feuerwerk-Onlineshop aus Österreich! Super Auswahl, top Qualität und die Preise passen auch. Die Lieferung hat bisher immer einwandfrei geklappt und war rechtzeitig vor S... もっと見る
企業が回答しました
Erst schien alles gut zu laufen, Bestellbestätigung und Order zusammengepackt, es ist per E-Mail Bescheid gesagt worden, bis heute kein Versand und keine Reaktion. Betrüger! Nicht bestellen. Ah... もっと見る
企業が回答しました
Esperienza negativissima!!! Quello che mi fa pensare sono le poche esperienze positive di cui leggo le recensioni, secondo me totalmente false, sarebbero da verificare, come sarebbe da verificare la... もっと見る
企業情報
当該企業による記述
Fireworks Echo is an Austria-based online fireworks store located at Pyro-Austria-Straße 1, 8102 Gratkorn/Thoneben. The company was originally founded in 1986 as Gruber Anita Ges.m.b.H., operating from its local warehouse and supplying pyrotechnic products to business customers. Since 2025, through fireworksecho.com, the brand has expanded to serve private customers as well, offering certified fireworks and celebration pyrotechnics for events and special occasions. Fireworks Echo combines decades of industry experience, safety-focused product selection, and reliable European logistics to deliver quality products and a straightforward purchasing experience.
連絡先
Pyro-Austria-Straße 1, 8102, Gratkorn/Thoneben, オーストリア
- +4367870199541
- support@fireworksecho.com
- fireworksecho.com
3.1
まあまあ
47件のレビュー
ネガティブなレビューの 77％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
questions about the fireworks
Dear Fireworks Echo Team,
I would like to order from your website, but I had a few questions. Actually, I wanted to send a message on your site, but that didn't work? Now, regarding the questions about the fireworks. How are you going to get the fireworks past customs and the post without them being held up and me getting a heavy fine?
Thank you in advance
Jules Temmerman
2026年4月25日
自発的なレビュー
Esperienza negativissima!!!
Esperienza negativissima!!!
Quello che mi fa pensare sono le poche esperienze positive di cui leggo le recensioni, secondo me totalmente false, sarebbero da verificare, come sarebbe da verificare la mia esperienza dove la fireworks echo è riuscita a TRUFFARMI!
ATTENZIONE NON ACQUISTATE
2026年4月23日
自発的なレビュー
ATTENZIONE é una presa in giro…
ATTENZIONE é una presa in giro continua...oltre a essere stato truffato mi è arrivata una improbabile promessa di rimborso, a distanza di 5 giorni da tale mail, ancora nessun rimborso, non fatevi fregare
Soldi rubati!!!
2026年4月23日
自発的なレビュー
I super cobra 20 sono eccezionali
I super cobra 20 sono eccezionali! Non li avevo trovati da nessuna parte e per questo ordine piccolino di prova è andato tutto bene e con un pacco molto generico e discreto. Comprerò ancora per capodanno e sicuramente un ordine molto piu grosso
2026年4月13日
自発的なレビュー
Scammer
Nach Bezahlung keine Info mehr, 2 mal versucht, per E-Mail was zu erreichen, keine Reaktion!
3 Wochen ist die Bestellung nun her..
Betrüger!
2026年4月22日
自発的なレビュー
Scammer + Gute Bewertungen gekauft.
Erst schien alles gut zu laufen, Bestellbestätigung und Order zusammengepackt, es ist per E-Mail Bescheid gesagt worden, bis heute kein Versand und keine Reaktion.
Betrüger! Nicht bestellen.
Aha ihr seid also vertrauenswürdig? dann versendet die order: #2935
Deine Drohungen kannste dir sonstwohin stecken.
2026年4月20日
自発的なレビュー
Fireworksecho からの回答
Diese Bewertung ist falsch.
Die hier beschriebenen Aussagen entsprechen in keiner Weise unserer Arbeitsweise. Wir stellen für jede Bestellung Versandinformationen bereit und bleiben jederzeit erreichbar. Es gibt keinen verifizierbaren Auftrag oder Supportkontakt, der zu dieser Darstellung passt.
Zudem haben wir Nachrichten erhalten, in denen versucht wurde, uns mit der Veröffentlichung falscher negativer Bewertungen unter Druck zu setzen, um Geld zu erlangen. Diese Erpressungsversuche wurden den zuständigen Behörden gemeldet und wir gehen darauf nicht ein.
Mit freundlichen Grüßen,
Fireworks Echo Team
---
Questa recensione è falsa.
Le affermazioni riportate non corrispondono in alcun modo al nostro modo di operare. Forniamo sempre informazioni di spedizione per ogni ordine e restiamo disponibili in ogni momento. Non esiste alcun ordine verificabile o contatto di assistenza che corrisponda a quanto descritto.
Abbiamo inoltre ricevuto messaggi in cui si tentava di estorcere denaro minacciando la pubblicazione di recensioni negative false. Questi tentativi sono stati segnalati alle autorità competenti e non cediamo a tali comportamenti.
Cordiali saluti,
Fireworks Echo Team
Ho eseguito un ordineil 13 aprile con…
Ho eseguito un ordineil 13 aprile con un mio parente per poter fare divertire nostro figli ma purtroppo dopo il pagamento con bonifico sepa istantaneo sono spariti....ieri hanno inviato mail dove dicono di aver predisposto rimborso! Non capiamo il motivo di questo rimborso...probabilmente siamo stati truffati!!!!
2026年4月19日
自発的なレビュー
Fireworksecho からの回答
We take accusations like this very seriously, but this review is completely false.
This appears to be the same individual posting repeated claims using different accounts. We have no verified order or communication matching what is described.
We categorically deny ever scamming anyone. Suggesting that we have deceived families or children is a very serious and unfounded accusation that does not reflect our business in any way.
We have also received messages attempting to extort money in exchange for not publishing false negative reviews. These actions have been reported to the relevant authorities and we do not engage with or give in to such behavior.
Kind regards,
Fireworks Echo Team
Mio padre si é fatto abbagliare dal…
Mio padre si é fatto abbagliare dal fatto che vendessero dei petardi quasi introvabili...e vederlo dispiaciuto perché é stato truffato da questo sito mi rattrista molto...purtroppo non rispondono alle mail e tantoneno al telefono, con l'acquisto da questo sito voleva far divertire me e mio fratello ma purtroppo é incappato in una truffa! State attenti non comprate...provare per credere!
2026年4月18日
自発的なレビュー
Fireworksecho からの回答
We take accusations like this very seriously, but this review is completely false.
We have no verified order or communication matching what is described. Claims like these, especially when attempting to damage our reputation by portraying us as having scammed a vulnerable or elderly person, are particularly serious and completely unfounded. We have never scammed anyone, under any circumstances.
We have also received messages attempting to extort money in exchange for not publishing false negative reviews. We have reported these actions to the relevant authorities and will not tolerate or engage in such behavior.
Kind regards,
Fireworks Echo Team
Fireworksecho からの回答
Diese Bewertung ist falsch.
Ein angeblicher “Kontaktabbruch nach Zahlung” entspricht in keiner Weise unserer Arbeitsweise. Wir bleiben vor und nach der Bestellung stets erreichbar und stellen alle notwendigen Versandinformationen zur Verfügung.
Zu dieser Behauptung existiert kein verifizierbarer Auftrag und keine entsprechende Supportanfrage.
Mit freundlichen Grüßen,
Fireworks Echo Team
I ordered trought my friend from other…
I ordered trought my friend from other gmail account, order of 90,50€, to latvia with long shipping, it has been more than 12 days and my package isnt here, i am not satisfied, waiting for your response!
2026年4月12日
自発的なレビュー
Fireworksecho からの回答
We take all feedback seriously, but we cannot verify this claim.
There is no order in our system matching the details provided, including the amount and destination. In addition, we do not recognize any support request from this customer before this review was posted, which is unusual for any genuine delivery issue.
We always advise customers to contact us directly so we can resolve any shipping delays immediately with accurate tracking information.
Based on our records, this review is not real.
Fireworks Echo Team Support
Ottimi fuochi
Fuochi d'artificio davvero molto belli, mi sono piaciuti tanto! Anche i prezzi sono abbastanza accessibili, quindi direi esperienza positiva
2026年4月2日
自発的なレビュー
Fireworksecho からの回答
Thank you very much for your feedback.
We are glad to hear that you enjoyed the fireworks and found the experience positive, both in terms of quality and pricing. It means a lot to us that you were satisfied with your order.
We hope to see you again soon.
Best regards,
Fireworks Echo Team
ORDER #2872
Anyone interested can send me an email (dimitris30793hotmail.com) so I can forward the conversations I had with the company in question, so you can see for yourselves that it is a scam.
SCAM SCAM SCAM SCAM. DON'T TRUST JUST STAY AWAY FROM THIS SITE! I have received a fake tracking number and have already contacted Paysafe regarding your fraudulent activity. The local authorities in your country have also been informed.
Additionally, I have all the necessary evidence, which I am ready to share, proving the false information you have provided. You are nothing but scammers.
THEY ANSWER TO YOU BEFORE AND AFTER THE ORDER AND PAYMENT AND THEY TELL YOU THEY WILL SEND IT TOMORROW AND THEN THEY DISSAPEAR FOREVER. SCAM!
The tracking number you provided does not correspond to any courier company.
I have already requested detailed information and photos of the shipment, but I have not received any response.
Please provide valid proof of shipment and the correct tracking details immediately.
I have already completed the payment, and up until a certain point, we were in daily communication. I was clearly informed that the order would be shipped the very next day. However, since then, you have completely stopped responding to my emails.
This level of unprofessionalism is unacceptable. Ignoring a paying customer after making commitments reflects extremely poorly on your reliability and business practices.
I expect an immediate response with a clear update on the status of my order. If I do not hear back promptly, I will have no choice but to escalate the matter further.
2026年4月1日
自発的なレビュー
Fireworksecho からの回答
We take accusations like this very seriously, but this review is completely false.
The order number mentioned (#2872), likely inserted randomly to make the review appear credible, is actually marked as delivered to the address provided in the order. Our records clearly confirm successful shipment and delivery.
We have not received any legitimate communication matching what is described here. On the contrary, we have received messages containing threats to post negative reviews in exchange for money, which we consider an attempt of extortion. We do not engage with or give in to such behavior.
We always provide tracking details and support to our customers, and we remain available to resolve any genuine issue in a transparent and professional manner.
Kind regards,
Fireworks Echo Team
Fireworksecho からの回答
Thank you very much for your kind review! We’re delighted to hear that you were satisfied with the fast shipping and that the products met your expectations.
We truly appreciate your support and look forward to serving you again soon.
Best regards,
Fireworks Echo Team
Hab da bestellt
Hab da bestellt, hat mir voll gefallen! Lieferung super schnell, in 2 Tagen da. Kann ich echt empfehlen!
2026年3月20日
自発的なレビュー
Fireworksecho からの回答
Vielen Dank für Ihre großartige Rückmeldung! Es freut uns sehr zu hören, dass Sie mit Ihrer Bestellung zufrieden sind und die Lieferung so schnell angekommen ist.
Wir wissen Ihr Vertrauen sehr zu schätzen und freuen uns darauf, Sie bald wieder beliefern zu dürfen.
Herzliche Grüße
Ihr Fireworks Echo Team
Spedizione rapida
Spedizione rapida, imballo ok. Fuochi bellissimi, tutto top, grazie!
2026年3月7日
自発的なレビュー
Fireworksecho からの回答
Thank you very much for your kind review! We’re delighted to hear that your order arrived quickly, the packaging was satisfactory, and that you enjoyed the fireworks.
We truly appreciate your support and look forward to serving you again soon.
Best regards,
Fireworks Echo Team
Lieferung schnell und gut verpackt
Lieferung schnell und gut verpackt. Feuerwerk sieht super aus. Alles top, danke!
2026年2月27日
自発的なレビュー
Fireworksecho からの回答
Vielen Dank für Ihre tolle Bewertung! Es freut uns sehr zu hören, dass die Lieferung schnell angekommen ist, alles gut verpackt war und Ihnen das Feuerwerk gefällt.
Wir wissen Ihr Feedback sehr zu schätzen und freuen uns auf Ihre nächste Bestellung.
Herzliche Grüße
Ihr Fireworks Echo Team
Fireworksecho からの回答
This review contains no verifiable details and does not relate to any identifiable customer or order in our system.
Posting accusations like “scam” without any evidence does not reflect a real customer experience. If you are a genuine customer, please contact our support team with your order details so we can assist you.
Best regards,
Fireworks Echo Team
Στην αρχή ήμουν λίγο δύσπιστος
Στην αρχή ήμουν λίγο δύσπιστος, αλλά όλα τέλεια. Έστειλα μήνυμα για το πακέτο και απάντησαν αμέσως!
2026年3月16日
自発的なレビュー
Fireworksecho からの回答
Thank you very much for your kind review! We’re glad to hear that everything went perfectly and that our team was able to assist you quickly.
We truly appreciate your trust and hope to serve you again soon.
Best regards,
Fireworks Echo Team
Ordine mai ricevuto
Giustamente hanno anche il coraggio di farti cancellare la recensione negativa, nonostante abbia pagato e mai ricevuto la merce.
Devo confermare la brutta esperienza avuta da altri, si sono dimostrati disponibili finché non ho fatto il bonifico, poi sono spariti (e ora capisco perché vogliono il bonifico come metodo e non PayPal);
Ho anche pagato la spedizione celere in 4-5 giorni al costo di 20 euro tutto in data 02/03/26.
Ho fatto passare circa 7 giorni dall’acquisto, visto che non ricevevo il tracking della spedizione e mi è stato scritto nell’ultimo messaggio datato 10/03/26 che la spedizione sarebbe partita l’11/03 a mattina….
Alle e-mail successive di richiesta del tracking nessuna risposta.
(Dear Alessio,
Good morning and thank you for your message.
We have recently received your payment and can confirm that everything
is in order. Your order has now been confirmed in our system.
The shipment is scheduled to be dispatched tomorrow morning from our
warehouse. Once it has been sent, the order will proceed with the usual
delivery process.
If you need any additional information in the meantime, please feel free
to contact us.)
Ultima e-mail ricevuta il 10/03/26 poi più nulla… Ovviamente ho tutte le e-mail e la foto del bonifico fatto…
2026年3月2日
自発的なレビュー
Fireworksecho からの回答
This review repeats claims that Trustpilot has already investigated and removed after confirming they were false.
If Trustpilot removed the previous reviews, there is a clear reason for it. Reposting the same accusations does not change the facts.
We also want to make it clear that Fireworks Echo does not give in to extortion or demands for money in exchange for removing negative reviews. This repeated behavior has again been reported to Trustpilot.
Best regards,
Fireworks Echo Team
Seri e veloci nella spedizione
Seri e veloci nella spedizione, tutto ok. Bravi e grazie mille!
2026年3月8日
自発的なレビュー
Fireworksecho からの回答
Thank you very much for your kind review! We’re glad to hear that you were satisfied with the shipping speed and that everything arrived as expected.
We truly appreciate your support and hope to serve you again in the future.
Best regards,
Fireworks Echo Team
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