The bus never showed up. I called all contact numbers the day of the trip …. No one answered…. Was stuck with 25 people and no transportation…. My wife’s 50th birthday was ruined to say the least…. Plus lost money on winery reservations. Also was charged for the trip which I had to open a dispute with my credit card company. Still trying to reach company no one answering.

Thank you so much for following the tight schedule and the last minute adjustment. Also ensuring that our students arrived safely and in a timely manner.

Very careful driver. Highly experienced.

The bus driver showed up early, was courteous, and prompt in both departure and arrival for our return trip (even with a major parade we had not expected in downtown Philly!). The bus was immaculate and comfortable. Thank you so much for a great ride!

The drivers were excellent and kept everything moving along nicely.

The team was great and helped with scheduling

Driver was on time and pleasant to work with

Great bus driver, on time, polite and helpful!

They are always on time and the drivers are friendly and professional. I would ask that you have available buses with an undercarriage as we use your service to transport students to an overnight camp. We need space for luggage. Thank you

The driver was so calm and professional

Booking was easy, making changes was easy, our driver was wonderful and things went smoothly.

Clean,timely and courtesy is what my guest told me. Booking and follow up was on point and very professional

First Charter was great from start to finish. They were easy to book with, and were very flexible around exact times and number of buses needed. The day before, they called and confirmed all of the details of our charter which was very reassuring. Finally, the day of they were everything you could want. They showed up on time, they were very professional and friendly, and they got everyone to and from our event safely. I would definitely use them again for any future events.

Someone always answered the phone quickly and was patient. We carefully planned 2 Bus route with 3 stops. On the day of the event, one of the bus drivers decided to change the order of stops, which inconvenienced one group of guests. They had to stay on bus for an hour, unnecessarily. This was not the fault of the NJ location, but the individual driver.

I found them to be easy to talk to and book with. They confirmed all the details and procedures, very thorough. They may be a little bit more but you pay for quality and peace of mind. The busing to and from our event went off without any hitches. Didn’t have to think twice about it, which is the best kind of service.

The service is great. The bus driver is punctual and reliable.

On time. Also, when we need assistance rearranging a trip, they are always extremely helpful!

Friendly, knowledgable people who were patient with my questions and worries.

Great bus drivers!

The day of the trip was fantastic! Our bus driver was wonderful and we greatly appreciated the air conditioner We did however get a call the day before the trip that you may have to cancel and that was very stressful. The price was also very expensive. I