I have had 2 buses not show up so far this school year and when I requested to speak with a manager, I kept getting the run around. I did get the fees refunded, but having to reschedule school field t... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Able to easily book trips and my preferred driver with ease. It’s important to me that the children in my care are safely picked up and returned to their parents and my reliable driver from First Stud... もっと見る
We rented a bus for our office Christmas Party and had a wonderful experience! Bus arrived on time. We had a friendly, responsible, and patient driver. Absolutely no complaints whatsoever!! Would... もっと見る
Unfortunately, due to weather we had to cancel our trip. The good news was customer service was incredible. We made the decision 24 hours in advance, and because it was due to weather they gave us a f... もっと見る
企業情報
First Charter Bus Rental - Cincinnati について
当該企業による記述
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
連絡先
100 Hamilton Boulevard, 45215, Cincinnati, OH, 米国
- 800-204-4362
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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I heard from individual who accompanied…
I heard from individual who accompanied our students...
Excellent trip by bus; everything went very smoothly! Bravo!
Terri

First Charter Bus Rental - Cincinnati からの回答
Bus arrived early
Bus arrived early, driver was more than courteous, bus was clean and warm.
Tina was so nice and accommodating
The drivers were on time and…
The drivers were on time and professional. I will use your company in the future.
Never going through First student again!
We confirmed a shuttle service through this company. The buses failed to show on time and failed to actually shuttle. There was only one trip of pick up to drop off, they never went back for our second group. The group they did manage to take to the venue, they took the longest way possible. A 15 minute drive turned into 45 minutes. We were late to the venue by an hour when I rented the venue by the hour. They also failed to show on time for our pick up from the venue to be brought back home. At this point we had our guests uber to the venue and back because the buses were so unreliable. I also received a lot of negative attitude from the bus driver herself after I tried to explain to her the liability issue she had placed on us and how unacceptable this experience was. She claimed I should have told her what to do when in reality I had paper work confirming my trip itinerary that she should have been provided from the company and followed without a reminder from me. Costumer service was way below par and our event was ruined based on the fact that half of our guests never made it to our event. I should not have to pay full price for this experience, I am already out an extreme amount of money. This service is not worth the pay!!!

First Charter Bus Rental - Cincinnati からの回答
My bus wasn’t at the requested time
The time i request for my bus was 11:30am and the bus showed up at 9:15. The quote confirmation they sent also had the 9:15am and was overlooked. I hope that I will not be charged extra for this!!!

First Charter Bus Rental - Cincinnati からの回答
So pleased with the bus service
So pleased with the bus service. There was a a mishap where our driver got lost on her way to pick us up on Friday, but she was so kind to us and apologetic. It turned out to be no problem at all. We were so pleased with how well she took care of us. I believe her name was Mel and she was excellent!
Excellent!
Showed up on time for both pick up and drop off. The driver was very courteous and polite. Bus was clean and maintained. Would recommend them again.
It was a good drive
It was a good drive! The bus was clean, the driver was nice and the price was decent. Except the $100 fee just to bring alcohol, I can understand that if it was a longer drive but we didn’t have it for that long.
I really enjoyed the experience
I really enjoyed the experience. Pre planning was easy, driver was great. No complaints.
Ernie was great-very courteous and very…
Ernie was great-very courteous and very helpful the entire morning!
One bus was a little late
One bus was a little late. Otherwise, everything else was good.

First Charter Bus Rental - Cincinnati からの回答
Wow NO
Will never use this bus consonant again! Hour and half late to the event for pick up. Said they had no buses for us the day of the event. Had to call on repeat to get some transportation. Would give no stars if I could. Only positive is that our bus driver apologized.

First Charter Bus Rental - Cincinnati からの回答
great experience!
Bus drivers were friendly, on time, and courteous. Would do again!
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