First Charter Bus Rental - Seattle レビュー 81

TrustScore 5段階評価の4

4.0

7739 1st Ave, South, 98108 Seattle, WA, US


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The driver was very polite and kind as well as prompt. It was our group's first experience with your organization and felt it very positive!

5つ星のうち5の評価

I was very happy with the service. We hired two buses for our wedding guests. A special shout out to the local Seattle team and Frank R Leonzal who worked flawlessly with us. Since I was required to b... もっと見る

5つ星のうち5の評価

This was my first charter with First Charter Bus Rental. The bus was on time and had our trip well planned out. Our driver couldn't have been more helpful and courteous! Thank you Walter!! We plan... もっと見る


企業情報

  1. 路線・長距離バス会社
  2. バス貸し切り

First Charter Bus Rental - Seattle について

当該企業による記述

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
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連絡先

4.0

ほぼ満足

TrustScore 5段階評価の4

81件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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5つ星のうち5の評価

Pleasant interactions every time!

The staff at First Student are all very friendly and prompt at what they do. I generally work directly with Larissa and make bus requests fairly often--every interaction has been pleasant and easy. I would recommend First Student to any organization that needs worry-free and efficient transportation for students.

2020年2月21日
自発的なレビュー
5つ星のうち5の評価

Superb service.

The bus driver was polite and punctual. He was very patient and drove safe. He gave us updates on what was needed and where we were. I was very satisfied with his customer service. Thank you for everything.

2020年2月17日
自発的なレビュー
5つ星のうち5の評価

Thank you from Y-WE!

The drivers were kind, punctual and flexible with our timeline. We received our quotes and confirmations within a few days; overall reliable team.

2020年2月10日
自発的なレビュー
5つ星のうち5の評価

School Bus Transportation is the BEST!

I highly recommend First Student. We chartered a school bus for our Classic Yacht Association group. The bus took us to tour the historic University of Washington Shellhouse where the 1936 “Boys in the Boat” team trained. The driver was prompt, polite and handled the bus really well. As a group who loves history, riding a school bus was just great for us!

2020年1月25日
自発的なレビュー
First Charter Bus Rental - Seattle ロゴ

First Charter Bus Rental - Seattle からの回答

Thanks for your feedback and your trust in us!

5つ星のうち3の評価

I ordered two buses for this trip the…

I ordered two buses for this trip the Seattle bus went off without a hitch. The Burien bus was 30 minutes late. The driver was lost, our staff had to run around to find the bus. We had to adjust our event due to this.

2019年11月25日
自発的なレビュー
First Charter Bus Rental - Seattle ロゴ

First Charter Bus Rental - Seattle からの回答

I apologize for your experience and assure you this is not typical. We pride ourselves on our drivers. My name is Cesar and I run the Charter Center responsible for the Western US. Will you please call me at 848-456-0288? I want to understand more about your experience so I can take any necessary corrective action, and work to make your situation right.

Thanks,
Cesar

Cesar M. Perez
Charter Center Manager – Western United States
Cesar.perez2@firstgroup.com
Desk: 513-665-3003
Mobile: 848-456-0288

5つ星のうち3の評価

The bus was 30 minutes late for our…

The bus was 30 minutes late for our field trip.

2019年11月8日
自発的なレビュー
First Charter Bus Rental - Seattle ロゴ

First Charter Bus Rental - Seattle からの回答

I'm sorry to read this, and I assure you that this experience is not typical. Can you please reach out to me directly? My name is Cesar and I run the Charter Center responsible for the Western United States. I would like to understand more so we can take corrective action. I would also like to work to make your situation right.

Thanks,
Cesar

Cesar M. Perez
Charter Center Manager – Western United States
Cesar.perez2@firstgroup.com
Desk: 513-665-3003
Mobile: 848-456-0288

5つ星のうち3の評価

Best price around

Best price around, but customer service was just ok. Bus showed up 30 minutes late-- they had driven to the wrong place, after waiting 15 minutes I called to see where they were and discovered they were about 10 minutes away. Confused about why I wasn't contacted when they waited for 15 minutes with no sign of life. Also confused how they ended up in the wrong spot, I thought it was very clear where we'd requested to be picked up. Had to cancel one of the busses and was refunded, so that was a positive experience.

2019年11月4日
自発的なレビュー
First Charter Bus Rental - Seattle ロゴ

First Charter Bus Rental - Seattle からの回答

I'm sorry to read this, and I assure you that this experience is not typical. Can you please reach out to me directly? My name is Cesar and I run the Charter Center responsible for the Western United States. I would like to understand more so we can take corrective action. I would also like to work to make your situation right.

Thanks,
Cesar

Cesar M. Perez
Charter Center Manager – Western United States
Cesar.perez2@firstgroup.com

5つ星のうち3の評価

review

Buses got lost at venue, did not come on 22nd when I specified and our arrival time was delayed as a result

2019年11月2日
自発的なレビュー
First Charter Bus Rental - Seattle ロゴ

First Charter Bus Rental - Seattle からの回答

I'm sorry to read this, and I assure you that this experience is not typical. Can you please reach out to me directly? My name is Cesar and I run the Charter Center responsible for the Western United States. I would like to understand more so we can take corrective action. I would also like to work to make your situation right.
Thanks,
Cesar

Cesar M. Perez
Charter Center Manager – Western United States
Cesar.perez2@firstgroup.com
Desk: 513-665-3003
Mobile: 848-456-0288

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