You guys were fantastic on having the bus where I needed it to be on time, You guys had fantastic bus drivers, You all had wonderful buses that we could take, however NOBODY picks up the phone when I call. I called at least 7 times leading up to the trip because I had a question and every time I would wait on hold for 30 mins, be sent to voicemail, and then I never received a callback. Whatever needs to be done on the phone call situation would be greatly appreciated if aided.

Everything went really well. Driver was a super nice guy, bus was clean!

Drivers were very punctual and kind and our contact at First Student to make reservations has been very professional. Thank you!

No issues with bus ride however, a call to know bus is enroute -both departure and arrival - would be nice instead of US having to contact to see if bus is coming.

The Driver was friendly and helpful and everyone on the bus was comfortable.

The customer service was excellent, the driver was good, our only issue was we had to cancel other days because you the company did not have enough drivers.

Both of our driver's were excellent and we were very pleased with the service.

Very prompt and on time. Appreciate First Student working with us.

The bus driver Ms Ruby was fantastic. If we ever are in need of the services again, we will be requesting her.

All drivers were timely, friendly , and flexible. They were also expert drivers! Thank you for amazing service.

The buses had no air conditioning the temps were triple digits, and your buses had no AC. How can you transport children on a bus on days when the temps are in the triple digits and your buses have no heat. A few of our children were over heated when they returned to school from riding on the buses without any AC.

Our driver was wonderful, and it was so great to have an air-conditioned bus on a hot St Louis summer day!

Bus driver was great, we would like to use her for all of our charters if possible.

Excellent services. Excellent driver.

The buses were late and showed up at the wrong location. I was charged late fees to update the trip and it seems like that information still didn’t make it to the drivers, so it felt like I was unfairly charged. I was also told by the chaperones that the drivers were unsafe to try to make up for being late, which is concerning as the passengers were mostly children. Our organization will not be reserving buses with this company again.

The bus was an hour later than scheduled and caused some small issues with our day; however, the bus driver was amazing. Professional, fun, kind, and accommodating to our students. Hoping to get her for every chartered bus moving forward.

I did not go on the trip but I asked the teachers and they said the driver arrived on time, was very pleasant, knew the route and was wonderful with out 4 year olds. This was definitely a 5 star trip and the first one with your company. Thank you.

all went as expected. Thank You.

Ms Kim Lee was great, very helpful and professional.