EXCELLENT SERVICE! THANKS FOR TAKING OUR SUMMER PROGRAM TO AND FROM VICTORY STABLES SAFE AND SOUND. WE WILL REQUEST FIRST STUDENT FOR FUTURE FIELD TRIPS.

Lamont Chatman, Camp Director
SHCDP

I called and left a message to book but my call was not returned until one week prior to the event. The lady on the phone was not very helpful when i asked questions, and got snappy, which wasnt very nice especially since I had never rented a bus before. Then she said she would send me a quote via email, called back 5 minutes later and told me I had to decide in the next 10 minutes before they closed or I would get an additional 100 charge for the rental because it was with in the week needed, a late booking charge she said. The booking process was not good at all. The bus driver was friendly, did a good job, and was on time for the several stops requested.

Great experience! Working with First Charter Bus Rental was quick and efficient. Everyone we talked to was extremely helpful and the communication was very timely. We requested a bus only a few days ahead of time and they were able to accommodate our needs. Our driver was also friendly and punctual. We will definitely use the company again!

The bus was on time, the bus driver was extremely pleasant! Kelly the driver did a great job! Thank you!

driver was so nice & patient with all of us. will be calling again for another time!

Our driver was so friendly! He was on prompt, courteous, and an excellent driver. I hope we have him as a driver every time we charter a bus.

Our bus trip was exactly what we needed for our work celebration dinner. Pickup and drop off were on time and Mark the driver even checked in earlier in the day to confirm. There was a little bit of snow but the roads werent bad, which really eased the minds of my employees not needing to drive. Thank you again.

Everything was timely. Ride was a bit rough, with stuff flying off of seats quite a few times.

Great wedding transportation! The bus was clean and the driver was very friendly.

Bus driver was awesome and will be using again for our wedding this weekend!

Bus service was great driver was on time nice and respectful

Our driver was amazing!! Unbelievably kind and so professional

Emily Knox handled all on my changes for the Pitt Band camp charters. She even caught a typos that were on the the request. She has great attention to detail.
Jeff Gernert reacted to several same day requests, communicating these changes to the drivers in real time. He is a true professional.

Thank you Both!
Jeff Yeaman
University of Pittsburgh

We booked a bus to shuttle guests from our hotel to the wedding venue. The bus literally never showed up. After ~10 minutes of waiting for the bus we called and were told if would take at least half an hour just to get a bus to pick up our guests at the hotel. Guests has to scramble at the last minute to find ubers or drive to the wedding on an extremely busy Saturday in the Pittsburgh North Shore. We had to delay our wedding and some guests still missed the entire ceremony.

Had a wonderful experience using first charter for our wedding day bridal party and guest transportation! They were accommodating to our timeline changes and communication was very easy. Drivers were fantastic and helped make our day perfect!

Miss Renee is awesome but the drivers were very late due to an accident they got caught behind —-these things happen, but it would have been nice to have had them call me BEFORE I had to call them and find out why they weren’t there. Thank you!

The bus driver stated they "failed to read the instructions properly" for location of pick up and drop off, arrived at the wrong location at the wrong time, did not make any attempts to communicate the bus's whereabouts after being on site for extended period of time.

Bus driver was super friendly, had a smile on their face, and very apologetic. Bus driver was willing to fix the mistake and make the pick up

The driver was very nice and got us there quickly and safely!

Thank and i appreciate the services you provided.
Happy holidays