fisheandlilly.com レビュー 

610
•
TrustScore 5段階評価の4.5

4.3

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I’ve been searching for a TV unit / sideboard for a while, and am so pleased I saw this Oslo Walnut TV Stand from Fishe and Lilly. The unit itself looks great, is high quality and amazing for the pr... もっと見る

企業が回答しました

5つ星のうち5の評価

Ordered a dressing table for my significant other, having ordered two bedside tables from Fishe and Lilly previously. Excellent quality and design. Extremely well packaged when it arrived and ea... もっと見る

5つ星のうち5の評価

I am very happy with my purchase from Fishe and Lilly and highly recommend them. I bought two Wright walnut bedside tables, and couldn't be happier with them. They are really good quality, were ver... もっと見る

企業が回答しました

5つ星のうち1の評価

Item came damaged. Not packaged very well. Seems to be the business model to cut costs on delivery and accept the losses. Customer services isn't too bad, but you have to pester them or they don't see... もっと見る

企業が回答しました

企業情報

  1. 家具店

当該企業による記述

Fishe and Lilly was created in 2021 to provide stylish and high quality furniture to families like ours who wanted to create a unique looking home. We’re a family business run by the two heads of our household. My wife calls me Fishe, and I call her Lilly.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

610件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

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ネガティブなレビューの 68%に回答しています

通常1カ月以上経ってから回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(610)

過去12か月のレビュー数: 168件

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5つ星のうち5の評価

So glad I bought them

The whole purchase and delivery was absolutely perfect. It arrived very quickly, well packaged and it was super easy to put the legs and handles on. We are very impressed with the quality and how sturdy these bedside tables are. Definitely up there with much more expensive alternatives. Took us ages to decide, comparing bedside tables from lots of different companies. We are so pleased we made the right choice.

2026年1月13日
自発的なレビュー
fisheandlilly.com ロゴ

fisheandlilly.com からの回答

Thank you so much! That's really kind :)

5つ星のうち5の評価

Highly recommend!

I ordered two Norway bedside tables (one normal and one slim), and they arrived within 2 days. They're exactly as in the pictures. Highly recommend F&L!

2025年12月29日
自発的なレビュー
fisheandlilly.com ロゴ

fisheandlilly.com からの回答

Thank you very much!

5つ星のうち5の評価

Norway Console Table

I ordered a console table and had problems with the courier DHL who couldn't be contacted. I got in touch with Stephen from Fishe and Lilly who contacted the courier right away. I got assurances that if there were any issues he would get another courier arranged and he wanted to make sure I was happy with the item. Thankfully the table was well packaged, it is a beautiful piece great quality and value for money. This was my first purchase at a busy time of the year and I was so impressed that Stephen went out of his way and also followed up to ensure I was happy with the piece. I have been recommending Fishe and Lilly and measuring up to see if I can add a few more pieces. Thank you so much to the team.

2025年12月9日
自発的なレビュー
fisheandlilly.com ロゴ

fisheandlilly.com からの回答

Thank you very much!

5つ星のうち5の評価

Excellent customer service

I ordered an item of furniture which I ended up returning as it wasn’t quite right for the room. Both the delivery and return process was very easy and efficient.
The customer service for this company is excellent! . I had the same person deal with all my emails and he was very polite and quick to respond. A lot of other companies could learn a lot from this way of working.

2025年12月23日
自発的なレビュー
5つ星のうち1の評価

I am really shocked and appalled by…

I am really shocked and appalled by this company and their customer care. I spend a thousand pounds on a table and chairs only for the table to arrive with a huge crack in it. A second table was sent which was split at the joints. So a third was sent and this is also broken. Not only this but various attempts at having the broken tables taken away failed due to the wrong agrees being provided to the courier or the new table not being delivered to them in time. It’s now Christmas Eve and we have no dining room table.

2025年12月24日
自発的なレビュー
fisheandlilly.com ロゴ

fisheandlilly.com からの回答

Hi there,

A table leg snapping after just a few weeks is flat-out defective, and you have every right to be furious.

We design and sell solid wood furniture, which means a structural collapse—paired with a finish that feels completely wrong for your space—is nowhere near the quality or standard we hold ourselves to.

I want to put this right for you under our guarantee, but I haven't been able to locate your order in our system based on your review handle alone.

Please email me directly at stephen@fisheandlilly.com with your order details or the email address used at checkout. I will locate your account straight away and arrange a full return or replacement for you.

Warmly,
Stephen
Co-founder, Fishe & Lilly

5つ星のうち1の評価

I ordered a very expensive wardrobe…

I ordered a very expensive wardrobe from this company. They shipped out the wrong wardrobe (I ordered oak, they sent walnut). Customer support are useless and just ask you to email.
A completely incompetent outfit who are operating way beyond their means. Avoid.

2025年12月22日
自発的なレビュー
5つ星のうち5の評価

You won’t regret it!

We ordered the Scandinavian walnut Oslo side tables and they are beautiful! So well built and great quality throughout from the wood to the hardware.
They were also delivered very quickly, ordered on a the 10th and in my house by the 12th.
I highly recommend this company and look forward to purchasing more things in the future.

2025年12月10日
自発的なレビュー
fisheandlilly.com ロゴ

fisheandlilly.com からの回答

Thank you so much for this amazing review! We really appreciate it!

5つ星のうち5の評価

Loved the furniture design...

Loved the furniture design but descriptions are not thorough. cabinet isn't solid wood neither is it oak as suggested in the title although it does say the type of wood in the description.
The colour is different to the pictures but im happy enough with it.

2025年12月13日
自発的なレビュー
5つ星のうち5の評価

Great Product

It was easy to order, the delivery was prompt and the product was good.

2025年10月31日
自発的なレビュー
fisheandlilly.com ロゴ

fisheandlilly.com からの回答

Thank you so much!

5つ星のうち5の評価

Stunning Wright Narrow Oak Bedside Table

Where to start? First, I'd like to say I have never received anything as well-packaged as my Fishe and Lilly bedside tables. Secondly, the instructions were easy to understand. Thirdly, I'm so impressed with my stunning oak bedside tables. They are beautifully made and a joy to look at and use. I would strongly recommend Fishe and Lilly to anyone looking for good quality furniture without an eye-watering price tag.

2025年11月28日
自発的なレビュー
fisheandlilly.com ロゴ

fisheandlilly.com からの回答

Thank you so very much! We really appreciate this and we'll continue working to deliver this experience to all!

5つ星のうち5の評価

Excellent quality and finish however…

Excellent quality and finish however the wood was darker than it showed in the photos. I still kept the hall console table but unfortunately it doesn’t match my other light oak furniture

2025年12月3日
自発的なレビュー
fisheandlilly.com ロゴ

fisheandlilly.com からの回答

Thank you!

5つ星のうち5の評価

I am delighted with my bedroom furniture

I am delighted with the bedroom furniture I ordered. It is great quality for the price paid. Communication with Fishe & Lilly was excellent. The order arrived on time and the packaging was the best I’ve ever seen. I will be looking forward to my next purchase from this company.

2025年12月4日
自発的なレビュー
fisheandlilly.com ロゴ

fisheandlilly.com からの回答

Thank you so much for this very kind review! So pleased to hear we impressed you! We look forward to serving you again soon.

5つ星のうち5の評価

Great simple coffee table

Great simple wooden table that looks sleek in our living room. Eye reasonable price and good quality!

2025年11月26日
自発的なレビュー
fisheandlilly.com ロゴ

fisheandlilly.com からの回答

Thank you so much! Really pleased to hear that :)

5つ星のうち5の評価

Good quality at the right price

The collection of furniture from this company is exceptional. Their mid-century and Scandinavian pieces are always my first stop before I look anywhere else — and always at the right price. I couldn’t recommend them more.

2025年12月7日
自発的なレビュー
fisheandlilly.com ロゴ

fisheandlilly.com からの回答

Thank you SO much! It means the world to us to have you as a loyal customer. We really appreciate your business!

5つ星のうち5の評価

Great customer service

Great customer service, really helpful when DHL lost one of my parcels and were fast to reply and easy to communicate with!

2025年12月6日
自発的なレビュー
fisheandlilly.com ロゴ

fisheandlilly.com からの回答

Thanks very much!

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