Fitculator レビュー 

Yes the two accounts FD Madisson and Salt plus pepper comes along with this. Since it’s a 7 day trial period, had to cancel it because of the heavy charges. Australian toll free number didn’t work. Somebody mentioned the email Id. So please write and email to the below Id and cancel all the subscriptions - ‘info@ ketonefood.com’. Please edit this email Id that’s without a space after ‘@‘.

Proceed with caution! I saw a FB ad and thought what a good idea. The meal plan is not customized at all, in addition, you sign up 2 subscription-based services and the only way to cancel is to call an American phone number. While it's not a scam, it's sold on false pretences, there's no custom meal-plan as advertised and you're agreeing to sign up to two subs, which offer no valuable info. Once you get through on the contact number, you're able to cancel reasonably easy, but just an overall inconvenience.

For my case, I paid $1.99 for the subscription of Fitculator to get related information out of curiousity in order to get the so called personal guide for fitness and diet plan. Then I realised there were 2 email from 1. FD Madisson and 2. Salt Plus Pepper, both under a sender named PLAYGOUNDSMEDIA.

As soon i checked on the email, i realised they were automatic subscription for both sites (which I personally think they are quite costly as subscription fee and they will start to charge after trial period, 7 days n 75 days respectively).

And so I instantly search online for the review n found out alot of ppl mislooked at those emails n got their Credit deducted after those trial period so I'm trying to share abit of my experience here.

It's not fair to label them as a Scammer but the accessibility is not as user friendly becoz they do not have a cancellation button to be found on their sites. Once u found out that ure going to be charged, dont panic, just call to their Hotline (+1 844 347 2586) and talk to their operator (for my case, Operator name - Grace), and she will help u to unsubscribe those sites and save u from those fees u dont want to pay.

You will receive 2 emails after a short while from same senders mentioned above stating that your membership has been cancelled.

Hope this helps

AUSTRALIAN USER

UPDATE: If you have been attempting to unsubsribe or cancel your membership - the number on the Email that they send to unsubscribe is INCORRECT

You will need to call 1800 958 363

No Unsubscribe button or information on how to unsubscribe from the additional 'Memberships'

-Phone number for Australia does not ring.
-Sent email to an address mentioned in this thread, No response.
- Can not make international calls from my number.

Has anyone from Oz been successful in getting these 'Memberships' cancelled?

Good diet plan.
Simple to follow.
Fair pricing.
Would recommend to everyone.

The site is easy to use and selecting the food you want to eat is easy. The diet plan is large. A lot of pages to read. Wish they made it shorter.

Once you select Your options they ask you pay 1.99. For the meal plan. They also offer 2 free ebooks. Which I didn’t even open. Once you pay the 1.99 you get a 7 day trial to a exercise and recipe site. If you don’t cancel your subscription starts. I called and canceled the exercise site. Not planing to exercise. The recipe site is pretty good.
Cancelling is easy. Called the number in the email and they offered me a discount. I said no thanks and they canceled. No charges on my credit card. So it’s legit.

This scam is so bad that I actually cancelled my credit card rather than having to deal with one of their parrot customer service vultures over the phone. Borderline criminal.

Intentionally disengenuous business practices bordering on a scam.
Make sure that you get all three subsbriptions cancelled upon calling:
Fitculator Membership
Salt Plus Pepper Membership
FD Madisson Membership

(You should get 3 confirmation e-mails)
I also got my 2$ refunded by complaining that no part of the service is personalised, as advertised.

The poor phone receptionist will feed you a script but you just have to be insistent.

USA: 1-866-856-4807 (toll-free) / UK: +44-80-0041-8628 (toll-free) / AU: +61-18-0095-8362 (toll-free) / INTL: 1-502-251-1332 (International Callers)

Found an email address here:

Members may cancel their subscription at any time during the initial thirty (30) day period following registration and receive a one hundred percent (100%) refund of their respective membership price. No refunds will be issued after the first thirty (30) days of Service. However, members may discontinue the service and prevent future monthly charges by calling customer service at USA: +1-866-856-4807 (toll-free), UK: +44-80-0041-8628 (toll-free), AU: +61-18-0095-8362 (toll-free), INTL: 502-251-1332 (International) or emailing support (at) krksoleilinc (dot) com. Note that cancellation of service must take place prior to the next billing cycle.

This policy becomes effective May 30th 2018.

I’m writing a review because I’ve been using the meal plan now for just over a month. I feel a big improvement since the start. It took a couple of days to get used to the keto foods, but after about a week you start to feel healthier.

It seems the other people in these reviews might not read the website properly. It’s clear that you get access to another site - I use it for help when I’m exercising.

I recommend printing out your meal plan, it’s easier to have it in the kitchen. I misplaced mine so I had to call the customer support who sent out another copy right away, no hassle.

Thanks!

SCAM! Don`t give them your card details.
UPDATE: I managed to cancel only via email without calling them. here is the email, I hope it helps: info@ ketonefood.com (without space after @ it just doesn`t let me post an email address)

Yo me inscribí,pero a mi nunca me mandaron un correo con el link para entrar primero me cobraron 1,99 y ayer ya me cobraron los 23,99 y aún no he podido acceder,necesito que me ayuden a acceder por favor.

I'm giving a poor review for a couple of reasons - 1) I was interested but after going through all the steps to input the foods that I want included and those that I do not, the meal plan did not take any of my choices and needs into consideration. I'm sure it's a standard, everyone gets the same thing until they start billing you monthly.

2) I'm giving a poor rating because of the billing practices.
I read the terms and conditions, they clearly state after the $1.99 fee for the 7 day trial, you will be charged $23.95 a month until you cancel or you must cancel within the 7 day trial period to avoid the monthly fee.

It is a little bit deceptive, you are told that you will get a free trial to 2 other apps as well but the cost of these is buried in the terms and conditions, where it also states that you must call, not email and that deleting the app does not stop the service.

After the 7 day trial, you will not only be charged $23.95 a month for fitculator but you will be charged and additional $23.95 a month for FD Madison and after a 75 day trial period, you will be billed $9.95 for Salt plus pepper subscription. So this means, if you did not read the terms and conditions, you will end up paying $47.90 a month after 7 days and that will go up to $57.85 a month on day 76. That’s a lot of monthly charges to slide in on someone.

The good news, it's pretty easy to cancel these services but it does take 2 phone calls - one will take care of FD Madison and Salt plus Pepper - that # is: 1-866-856-4807 (USA) it takes only a few minutes, you'll need to give your name, email and the last 4 digits of the credit card used to sign up. No hard sell (I spoke to Hazel), once I said I wanted to cancel everything, she cancelled it, provided a confirmation #, sent a confirming email for both the above listed accounts and confirmed I would not be billed anything after the $1,99 which I had agreed to when signing up.

The second # to call is: 866-773-0593. This # is for Fitculator, here's the dig, they are only open 12-8 and I'm not sure what time zone that's in.

I'm waiting for it to hit noon eastern time so I can call and cancel this last subscription, I'm hoping its as easy and friendly as it was dealing with the other sites.

***************************UPDATE*******************************

At noon I called the # I have for Fitculator - 866-773-0593.
This # belongs to Fingerhut but lucky me, I won a special prize just for calling (Oh My God).

I did a bit more research, found a number that works for Fitculator: 844-347-2586

Here's the kicker, I called this # and I spoke to a nice young lady named Hazel - Yup, the very same Hazel that assisted me with cancelling the subscriptions to FD Madison and Salt plus Pepper but was not able to help me with cancelling Fitculator when I called 1-866-856-4807 to cancel those subscriptions.

it's a bit crazy, cancelling these was easy and as previously, I got a cancellation # and a confirming email quite quickly but tracking the # to call these people was a chore.

The # is in the terms and conditions but after I read them to understand what I was signing up for, I'm unable to access them again without going through the sign up process again.

If it wasn't these subscriptions you are automatically entered for, it would be more stars.
Although the meal plan looks decent, they included the ingredients which I specifically asked not to due to the allergies.
But it looks nice. It has all the recipes. And it really would have been very good if they just drop that idea of third parties being involved. And probably got more people buying it as well.
Calling to cancel took me just a few minutes, no long waiting on the line.
There is however email address which could be perhaps used, although the terms and conditions give a phone number only.
Unfortunately emails are not allowed in reviews.

My sister and I have been using the keto meal organizer for a month now and it helped us lose some weight. Some days are hard but it’s fun to try cooking new things and exercising together is helping.

I’m not sure why other reviews are saying scam? The website has all the information on it, PLUS they sent me emails with login information for my accounts and the phone number.

SCAM!!

If you sign up for this, it will also sign you up for two other subscriptions, without asking for your consent. I called the USA number listed at the bottom of the subscription email and got through (none of the other number would work, calling from Australia). I got a refund and my $2 refunded.

I saw this advertised on my Facebook and decided to try it. After I did the questions i got emailed a Keto meal plan for only 1.99. The meal plan has soooo much information in it like the recipes and workout ideas which helped me (i'm new to this).

They sent a couple of emails that gave me access to more recipes and even videos for helping with my exercise and when i forgot my password i could call the support to send a reset.

All the information is right on the website which was helpful.

I only gave them one star because you have to give them a star to be able to write a review. This company deserves less than zero stars for their predatory practices, sneaky business model, and lack of contact information making it impossible for the consumer to protect themselves and have any recourse.

PLEASE CANCEL YOUR SUBSCRIPTIONS IMMEDIATELY. You will end up wrapped into 3 subscriptions with your $1.99 one time charge. 7 days later you will pay $23.95 (automatically), and then you will see two other reoccurring charges month to month after that from TWO MORE COMPANIES with two more separate subscriptions.

The two numbers I used to cancel are:
Fitculator
1-866-773-0593 (USA M-F 12p - 8p EST)

FDMadisson & Salt Plus Pepper
1-866-856-4807 (I called on a Sunday and was able to get through after sitting for 30 min waiting for them to answer)
Once I cancelled I got 2 emails— one for FDMadisson, and another for Salt Plus Pepper. That’s when I realized there was another number for the Fitculator subscription.

I will never, ever, EVER use my actual bank card for these kinds of things again, and I will check all reviews beforehand. STAY AWAY FROM THIS COMPANY & ITS AFFILIATES!!

Wish I could give less than 1 star.
Meal plan was terrible. Included things I didn't check like mushrooms. To which I am allergic. But I figured hey it's 1.99.
Days later I have a charge of 23.95 from a company that I don't know. After Googling and Calling!! They tell me I signed up for something that I did NOT!! After 30 mins of back and forth with customer service. I was told I will receive a refund. Their number is 18667730593 I suggest everyone call and dispute!!!

If ever unsure always always use a prepaid visa that way if it is a scam they can’t keep taking money from you.