I am really pleased with my gym equipment (weight bench, squat stands and weight pack). Kane was a great help, the quality of the kit is excellent (German made), the price was competitive and I liked... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I am really pleased with my gym equipment (weight bench, squat stands and weight pack). Kane was a great help, the quality of the kit is excellent (German made), the price was competitive and I liked... もっと見る
企業が回答しました
Great experiences are based on people, and how they make you feel when they interpret your needs into products that do what you need. We can honestly say the Fitshop team in Edinburgh, led by the in... もっと見る
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Fitshop have been my ‘go to’ for my fitness equipment and they never fail to deliver an exceptional customer service. I had an issue with the courier delivery for a spin bike and this was intervened... もっと見る
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I sent a 1 star review on 24th March 2026, which is completely accurate. Fitshop continually try to avoid answering or dealing with this review by claiming that I did not send the order numbers to... もっと見る
企業が回答しました
当該企業による記述
WE LIVE FITNESS
At Fitshop we live fitness, which is why we have made it our mission to promote the benefits of health, fitness and wellbeing to everyone. Whether you are a beginner or an elite level athlete, we have equipment that can help you achieve your goals.
As the largest fitness equipment retailer in Europe and with over 40 years of experience, we offer an incredible variety of solutions for every workout space. Boasting over 80 premier fitness equipment brands, our commitment to excellence in both product range and service has positioned us as the undisputed leader in home fitness throughout Europe.
Don't know where to start? Why not visit one of our 10 UK stores nationwide or speak to our team of fitness experts on 0141 737 2250 who are always happy to offer advice on product selection.
14 Antigua St, EH1 3NH, Edinburgh, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 89%に回答しています
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この企業のTrustpilot 利用方法
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Very pleasant experience ordering with fitshop, Chris in particular made things very easy and straightforward.
Will be ordering with them again.

Fitshop UK - Edinburgh Store からの回答
Fitshop have been my ‘go to’ for my fitness equipment and they never fail to deliver an exceptional customer service.
I had an issue with the courier delivery for a spin bike and this was intervened by Fitshop to get the delivery expedited. I want to give a special mention to Chris Griffiths, store manager for assisting with the issue and helping getting this sorted out and my bike delivered quickly.

Fitshop UK - Edinburgh Store からの回答
I am really pleased with my gym equipment (weight bench, squat stands and weight pack). Kane was a great help, the quality of the kit is excellent (German made), the price was competitive and I liked the fact that I can go into their store to ask questions and see the product.

Fitshop UK - Edinburgh Store からの回答
Bought a new taurus smith rack..really happy with the quality and the top notch customer service at the local Edinburgh store. I highly recommend fitshop

Fitshop UK - Edinburgh Store からの回答
After sales service from Alisha and Sophia was absolutely fantastic. Issues were resolved within a few phone calls. I bought from the Edinburgh store where Philip is an asset to the business.

Fitshop UK - Edinburgh Store からの回答
Chris sorted me out a great deal. Was delivered on time and the instructions were easy enough to follow. Product is sturdy and for a cheaper range is pretty impressive. Made up from start to finish 👍

Fitshop UK - Edinburgh Store からの回答
It's a very good store, especially the manager Chris, he's very professional in decision-making and a sales representative who is completely solution-oriented.

Fitshop UK - Edinburgh Store からの回答
I purchased a treadmill from Fitshop Edinburgh. Luke and Chris were really helpful. They asked lots of questions around my treadmill usage to enable them to recommend the best machines to meet my requirements and be within my budget. They were really friendly and very knowledgable.

Fitshop UK - Edinburgh Store からの回答
Chris Griffiths ensured everything went through smoothly and helped with the selection of the dumbell set.

Fitshop UK - Edinburgh Store からの回答
I sent a 1 star review on 24th March 2026, which is completely accurate. Fitshop continually try to avoid answering or dealing with this review by claiming that I did not send the order numbers to them and consequently they can’t respond.
I have sent their order numbers twice, once via Trust pilot and once directly.
They are using as a diversion to avoid facing up to their incompetence.
Caveat emptor

Fitshop UK - Edinburgh Store からの回答
Fantastic service from Fitshop. Chris worked hard to ensure my order qualified for express delivery and then kept in touch with updates when the delivery company were causing headaches. Chris seemed genuinely interested in making sure our delivery arrived on time and that we were happy with our Tunturi WT80. Thank you

Fitshop UK - Edinburgh Store からの回答
Kane was very helpful and informative on what equipment would suit our needs and how this could be worked into a bundle.

Fitshop UK - Edinburgh Store からの回答
Chris was most helpful in answering my queries and finding the right weights for me
Above and beyond

Fitshop UK - Edinburgh Store からの回答
I dealt mostly with Chris, the manager, who was most helpful. The rest of the staff were also helpful, mind. Chris gave excellent advice, right from the start, and was at pains to see that I got the product that best suited my needs. Also, his e-mail communication was particularly helpful, including links to show me various products. I can't praise this store highly enough - look no further than Edinburgh FITSHOP!

Fitshop UK - Edinburgh Store からの回答
I had a great experience at the Fitshop in Edinburgh. It was so helpful to see the cycling machines already made up which I could try them and decide which suited my needs. Chris Griffith was the most knowledgeable member of staff I’ve encountered for a long time. He knew the products inside out and helped guide us to the one most suitable for me. The cycling machine I purchased was excellent quality and easy to put together. I would highly recommend this shop.

Fitshop UK - Edinburgh Store からの回答
Great experiences are based on people, and how they make you feel when they interpret your needs into products that do what you need. We can honestly say the Fitshop team in Edinburgh, led by the indefatigable Chris Griffiths has delivered value. Not just in price, but in meeting our needs, dealing with recalcitrant couriers, and making big problems seem like afterthoughts.
Well done Chris. We've been customers for 20 years odd and you made our day with your energy and honesty.

Fitshop UK - Edinburgh Store からの回答
Friendly and we'll informed advice
from Chris and Kane

Fitshop UK - Edinburgh Store からの回答
Excellent customer service from Phil at the Edinburgh store, we got what we came for and there was a fantastic discount on at the time which was great timing. Would definitely use the store again. Our new ski-erg and Rower- erg are great additions to our gym and we will be back to buy more in the future. Thank you

Fitshop UK - Edinburgh Store からの回答
I went into the Edinburgh shop to buy the NordicTrack 2450 and they couldn't have helped me more. The first time I went in, Phil answered all my questions and showed me around the machines. The second time, Chris helped me arrange the delivery and he too answered all my questions. I'm so glad I bought it from them. I use it every day!

Fitshop UK - Edinburgh Store からの回答
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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