Car was being repaired through insurance due to accident. Excellent and friendly service from reception to managerial staff. Car was in garage for 8 days and I was kept informed throughout the proce... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Repair done excellent result kept informed throughout the repair with estimated date of completion. Complete a day early so really pleased to get our car back looking like new
企業が回答しました
Office staff friendly. Service ok but communcation by phone & on tracker could have been better and more accurate. Efficency & organistation of parts & repairs could be improved. Cancelled first date... もっと見る
企業が回答しました
I rebooked the car in to get the Air Conditioning re-done and Donna was excellent. She got the car taken in quickly and all work was completed in a single day
企業が回答しました
企業情報
Fix Auto UK - Fix Auto Aberdeen について
当該企業による記述
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
当該企業による記述

- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Mugiemoss Road, Bucksburn, AB21 9NP, Aberdeen, 英国
- 01224 716 961
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly and helpful garage
Friendly and helpful garage. Had to wait a while for parts (not their fault) but once in the turn around was quick and I was back in my car faster than I expected.

Fix Auto UK - Fix Auto Aberdeen からの回答
No curtesy car provided leaving me to…
No curtesy car provided leaving me to rely on friends for nearly 3 weeks Unhelpful attitude.After the rrply sayimg nothing on file ref cc there woildnt be as none was provided. I was told that once car was on site I woild get. So the unhelpful attitude continues

Fix Auto UK - Fix Auto Aberdeen からの回答
I think to improve a customers…
I think to improve a customers experience it would be good if you were made aware that your car is more than likely to be with the garage for at least one week,

Fix Auto UK - Fix Auto Aberdeen からの回答
Took a while to get the repair done (6…Excellent Quality and service
Took a while to get the repair done (6 months wait), but understandable as there is shortage of parts, but they have done repairs to my previous Land Rover and cannot fault the quality of work and Donna dealt with things brilliantly, keeping me up to date.

Fix Auto UK - Fix Auto Aberdeen からの回答
Happy customer
Everyone I dealt with was courteous and helpful. My car was with them for 2 months due to parts delivery problems which wasn’t their fault. I was kept up to date about the progress, and the finished work looks amazing. I even asked if anyone could look at one of my car keys which wasn’t working, and Andrew fitted a new battery for me free of charge. Can’t ask for better service than that. I’d recommend Ashgrove garage unreservedly.

Fix Auto UK - Fix Auto Aberdeen からの回答
Great service
Had a bit of a delay due to supply issues, which can't be helped, great service from staff and kept updated through out each stage of the process. Once repairs had begun car was turnaround very quickly and looks like new. 😁

Fix Auto UK - Fix Auto Aberdeen からの回答
Faultless simple service
Faultless simple service.
Only issue is car was small and manual but it was only for a week.

Fix Auto UK - Fix Auto Aberdeen からの回答
Excellent service
Excellent service. while my car was in to be repaired staff kept me informed at every stage. The repairs were completed to a high standard and staff couldn’t have been more helpful.

Fix Auto UK - Fix Auto Aberdeen からの回答
Great service
Great service, sadly had to wait a while to get my car in. Can’t be helped.
Great communication and live app updates. Would recommend.

Fix Auto UK - Fix Auto Aberdeen からの回答
Amazing job
Staff were brilliant, I was kept updated throughout the repair process and was loaned a courtesy car so I wasn’t off the road while they fixed my car.
Repairs were spot on.

Fix Auto UK - Fix Auto Aberdeen からの回答

Fix Auto UK - Fix Auto Aberdeen からの回答

Fix Auto UK - Fix Auto Aberdeen からの回答
Great service and good communication…
Great service and good communication throughout process

Fix Auto UK - Fix Auto Aberdeen からの回答
Top quality work was really impressed…
Top quality work was really impressed with all the work and the match is spot one , was a shame my car was there so long but they where busy then parts taking a few weeks to come just to be expected, but the wait was worth it with how good the car looks now

Fix Auto UK - Fix Auto Aberdeen からの回答
Superior
Efficient, informative and very helpful staff. The repair looks fantastic. Just one issue is the delivery of spares, through no fault of Ashgrove. My car is drivable but lacks one trim that is on back order. Again Donna and staff have been fantastic.

Fix Auto UK - Fix Auto Aberdeen からの回答
my alfa romeo was sent to ashgrove…
my alfa romeo was sent to ashgrove following a non fault crash by my insurance.the office staff were helpful but the repairs were sub standard.i refused the car twice then had hoopers carry out an inspection .the guy from hoopers agreed the repairs were poor.the panel gaps were shocking .the paintwork although a nice finish was clearly the wrong colour.the quality controller donald was very rude and lied saying a new part had been fitted and hadnt.if i said black donald would say white.i hope i never have to deal with them again.the car has now been removed to another bodyshop to get the job done again.avoid avoid avoid. reply to your comment. IF YOU DID A SATISFACTORY REPAIR TO THE VEHICLE THEN IT WOULDNT NEED TO BE REPAIRED AGAIN AT ANOTHER BODYSHOP.THIS IS FACTUAL.

Fix Auto UK - Fix Auto Aberdeen からの回答
Excellent Serice thoroughly recommended.
Although there was a delay completing the repair to my vehicle, I was thoroughly impressed with the service I received.
The progress website kept me up to date with progress. The reception team were always ready to answer my queries. Their phone manner was excellent, very friendly.
My vehicle was returned in immaculate condition.
Well done team.

Fix Auto UK - Fix Auto Aberdeen からの回答
Excellent service from Donna and the…
Excellent service from Donna and the team, communications throughout the repair process were second to none.

Fix Auto UK - Fix Auto Aberdeen からの回答
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