Communication with the staff was good, we were kept up to date with when the car would be taken in and its progress while being repaired. The finished repair is absolutely 100% completed and there is... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Car was being repaired through insurance due to accident. Excellent and friendly service from reception to managerial staff. Car was in garage for 8 days and I was kept informed throughout the proce... もっと見る
企業が回答しました
Office staff friendly. Service ok but communcation by phone & on tracker could have been better and more accurate. Efficency & organistation of parts & repairs could be improved. Cancelled first date... もっと見る
企業が回答しました
Repair done excellent result kept informed throughout the repair with estimated date of completion. Complete a day early so really pleased to get our car back looking like new
企業が回答しました
企業情報
Fix Auto UK - Fix Auto Aberdeen について
当該企業による記述
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Mugiemoss Road, Bucksburn, AB21 9NP, Aberdeen, 英国
- 01224 716 961
4.4
優良
260件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great job
They did all the repairs the insurance company would allow very well , car came back spotless, which was greatly appreciated, and the courtesy car was much appreciated
2025年7月25日
Fix Auto UK - Fix Auto Aberdeen からの回答
We appreciate your positive feedback and are happy the repairs met your expectations within the insurance parameters. We're also glad you appreciated the spotless car and courtesy vehicle.
Fix Auto UK - Fix Auto Aberdeen からの回答
We're happy to hear that the receptionist was able to assist you with your request. We appreciate your positive feedback!
Fix Auto UK - Fix Auto Aberdeen からの回答
We're glad you enjoyed your experience with us from beginning to end. Thank you for your positive feedback!
Car repair at Ashgrove
Car repair was done through Ashgrove and everything was done as expected of the repair, were given daily updates and a link to show how your car was getting on everyday which is brilliant! Everyone in the reception team were great with responses when needed and got the car repaired quicker than expected even with them being very busy! Not a single problem with how ashgrove handled this all.
2025年7月23日
自発的なレビュー
Fix Auto UK - Fix Auto Aberdeen からの回答
We appreciate your positive feedback! We're happy to hear that you were satisfied with the repair and the updates provided. It's great to know that our reception team was helpful and that the repair was completed promptly.
Staff were great kept me updated…
Staff were great kept me updated throughout. Service was quicker than initially predicted and job looks excellent.
2025年7月21日
Fix Auto UK - Fix Auto Aberdeen からの回答
We appreciate you taking the time to leave us a 5-star review. We're so glad to hear that you were pleased with the updates and quick, excellent service.
Repair Bodywork
Was kept informed when car repairs would be carried out. Unable to collect car when work was complete so vehicle was dropped of at home address by company. Inspection of work when completed was seen to be of a high quality with all repairs carried out.
2025年7月2日
Fix Auto UK - Fix Auto Aberdeen からの回答
We're happy to hear that you were informed about your car repairs. We are glad we could deliver the vehicle to you and that you're satisfied with the repair quality. Thank you for your positive feedback!
They made a difficult situation as easy as possible
The communication was outstanding from the moment that they were arranged as the repairer of my vehicle. They explained the situation regarding delays in acquiring Ford parts and kept me updated through every step of my vehicle being with them. The cherry on the cake was my vehicle being ready a day earlier than advised. I will definitely use them again if I need body repairs done.
2025年7月17日
Fix Auto UK - Fix Auto Aberdeen からの回答
We appreciate you taking the time to share your positive experience. We're happy to hear that you were impressed with our communication and updates regarding the parts for your vehicle. We're glad your vehicle was ready ahead of schedule, and we value your willingness to use our services again.
Highly recommended.
Very please with the work done and the time scale. Garage kept me fully informed all the way too. Highly recommended.
2025年7月3日
Fix Auto UK - Fix Auto Aberdeen からの回答
We're happy to hear that you're pleased with the work completed and the timeframe. We appreciate you acknowledging our communication, and we thank you for the recommendation!
Highly recommend this service.
I highly recommended this service. The staff were extremely helpful and kept me up to date with progress. They have done a great job of fixing my car.
2025年7月4日
Fix Auto UK - Fix Auto Aberdeen からの回答
We appreciate your recommendation and are so glad to hear that our staff were helpful and kept you informed. We're delighted that you're pleased with the repair work.
Reception staff welcomed and explained…
Reception staff welcomed and explained process- digital contact kept me informed every step of the way and the job was a good one! All in all delighted with my involvement with fix auto Aberdeen
2025年6月20日
Fix Auto UK - Fix Auto Aberdeen からの回答
We appreciate you taking the time to share your positive experience. It's great to hear that you were well-informed and happy with the repair work.
Friendly staff and great job done on…
Friendly staff and great job done on repairing my car. Was ready on the estimate date given. Kept me notified by email and called me when ready.
2025年6月20日
自発的なレビュー
Fix Auto UK - Fix Auto Aberdeen からの回答
We appreciate your 5-star review! We're happy to hear that you found our staff friendly and that you were pleased with the repair work and communication.
Great service from start to finish
Great service from start to finish. From the office team, to the assessor and garage team encountered - all were extremely helpful and friendly.
Enjoyed the ability to check status in the web portal shared by Ashgrove once the work commenced.
Great communication throughout. I’d highly recommend.
2025年6月11日
Fix Auto UK - Fix Auto Aberdeen からの回答
Thank you for the kind review! We appreciate you taking the time to share your positive experience! We're glad you found our team helpful and friendly from start to finish. It's great to hear you enjoyed using the web portal and that our communication met your needs.
SUBARU Door, Wheel and trim repair
Firstly the repair was of a good standard.
The use of a car while waiting for the repair to be completed was very helpful.
Also to be able to track the progress and estimate completion day was good.
2025年5月28日
Fix Auto UK - Fix Auto Aberdeen からの回答
We're happy to hear that the repair met a good standard and that you found the car and tracking helpful. We appreciate you taking the time to leave us this great review!
Professional Company with professional staffReception staff were very pleasant
Reception staff were very pleasant, professional, answered my questions and kept me informed.
Repair staff made a great job of my car.
2025年5月29日
Fix Auto UK - Fix Auto Aberdeen からの回答
We appreciate you taking the time to leave us a 5-star review. We're happy to hear that you found our reception staff pleasant and that you were pleased with the repair work done on your car.
Fix Auto UK - Fix Auto Aberdeen からの回答
Thank you for your kind words and 5-star rating. We appreciate you taking the time to share your experience.
Car repair
They came and picked up my car and took it away to be fixed I got an email everyday to keep me informed re repair and once it was fixed they delivered it back to my address first class service and the guy who picked up my car and returned it couldn’t have been nicer I wouldn’t hesitate to use them again.
2025年5月16日
自発的なレビュー
Fix Auto UK - Fix Auto Aberdeen からの回答
Thank you for your kind words! We are thrilled to hear that you had such a positive experience with our service. We strive to provide our customers with the best possible experience, and we are delighted that you were happy with the communication, the quality of the repair, and the friendly service you received.
Smooth sailing good service!
Smooth sailing good service!! car was fixed within 13 days with a like for like courtesy car A1+++
2025年5月15日
自発的なレビュー
Fix Auto UK - Fix Auto Aberdeen からの回答
We're thrilled to hear about your positive experience! We appreciate your kind words about our service and the courtesy car. We strive to provide our customers with the best possible service, and we're glad we were able to meet your expectations.
First class - thank you.
From the first phone call to the collection of the repaired car (3 days ahead of schedule) the service, communication and professionalism of the entire team has been evident. Really first class service. No one ever wants to use a repair shop, but if you need to, use these guys.
2025年5月9日
Fix Auto UK - Fix Auto Aberdeen からの回答
We truly appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that our team's commitment to service, communication, and professionalism resonated with you. We strive to make the repair process as smooth and stress-free as possible, and your feedback confirms that we're on the right track.
Fix Auto UK - Fix Auto Aberdeen からの回答
Thank you for your kind words. We're delighted to hear you were kept informed and had a positive experience with our team.
Kept us well informed about progress…
Kept us well informed about progress and great to deal with
2025年4月29日
Fix Auto UK - Fix Auto Aberdeen からの回答
We appreciate your kind words and are glad to hear that you were kept informed throughout the process. We strive to provide excellent customer service and are pleased that you found our team easy to work with.
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