Excellent service from initial contact for an insurance repair through to collecting the repaired vehicle. Despite a problem caused by Honda UK in providing a part Fix Auto kept me informed. Special... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Following my accident the garage were efficient in getting my car estimated and then commencing repairs. All the staff were very helpful and would go the extra mile. My car looks immaculate really ple... もっと見る
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Busy place and friendly staff. Dropped the car off on the Monday and collected the following Tuesday, a slight delay on the delivery of new trim required. Was kept updated as were the courtesy car com... もっと見る
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My car was taken here by the insurance company after receiving damage caused by a third party. Excellent service from start to finish by Connor and Gemma. I was updated throughout the process and the... もっと見る
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企業情報
Fix Auto UK - Fix Auto Bristol North について
当該企業による記述
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Gloucester Road, Patchway, BS34 6QB, Bristol, Avon, 英国
- 01179 694331
4.8
優良
170件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Took two weeks to replace and spray…
Took two weeks to replace and spray bumper and repair tailgate
Car was returned to me unfinished had to go back to be completed
Repair of the bumper was good
Repair of the tailgate poor ( you can clearly see it’s been repaired
Receptionist was brilliant dealing with the return to be completed and sorted out the hire car
Quality of work and quality control very poor
2021年11月11日
Fix Auto UK - Fix Auto Bristol North からの回答
Hello Amanda Weeks
Apologies for the service we had provided
I believe everything is now sorted and we do offer a lifetime warranty on all the repairs we carry out through your insurance company.
I have had a look at your file and can see the delay was with the rear bumper being placed on Back order with your vehicles manufacturer
Again i do apologise for the service you have been provided and it is not our intention to provide anyone with a poor service.
The repairs we carry out on your vehicle through your insurance carry a lifetime guarantee so if you do experience any further problems let me know direct.
Many Thanks
Leighton
Great service for insurance repairs
Recently had my van scraped up due to some idiot in a motorhome changing lanes on me, service at Bristol North was really good, lovely staff behind the counter and the van came back looking like new, can’t fault it really.
2021年11月4日
Fix Auto UK - Fix Auto Bristol North からの回答
Hello Huw
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton
No Thanks!
Let’s just say that if I ever needed to use a body shop again it wouldn’t be this one!
I honestly think that they’re so ‘overbooked’ that they just can’t cope with the workload. Had to wait weeks to get the car in, then it got delayed due to them finding ‘additional work’ that needed to be done. Nobody ever told me what that additional work was. Ohhh, and they’ve got a sign in reception telling you to disconnect your dash cam…..’to protect their staff and premises’, or, so you can’t see what day/time your vehicle was moved into the workshop! Not for me thanks!
In response to the reply from the workshop, fully agree that I originally cancelled, but that has nothing to do with my review!
I dropped my car into the garage on the Tuesday ready for them to start work on the Wednesday as agreed, but they didn’t, end of! That’s why I pointed out the dash cam notice! And, I’m guessing ‘additional work needs to be done’ was used because they started the work later than Wednesday 🤷♀️
2021年10月22日
Fix Auto UK - Fix Auto Bristol North からの回答
Hello Paul / Janet
Really appreciate your feedback and will take your comments on board and share with my team and higher management.
I have taken a look into your records and it looks like your Repair booking was delayed due to you waiting for liability to be confirmed with your insurance company.
Your vehicle was then booked in with us on 06/10/21 and was dropped off to our site on 05/10/21.
You were given an estimated completion date of 5/6 working days.
Your vehicle was completed on 14/10/2021 and you collected your vehicle on 15/10/2021.
We ask all our customers to disconnect any dash cams on their vehicles to protect any privacy or data of all our other customers and staff as we comply with the new GDPR laws in the UK.
This is not to hide what time or date a customers vehicle enters our workshop as we have systems in place to tell us that.
I do understand your frustrations and will pass on your comments
Feel free to contact us if you have any problems with the repairs we carried out on your vehicle
Leighton
Very helpful staff
Very helpful staff, always kept updated on progress and car had a full valet on collection!
2021年10月20日
Fix Auto UK - Fix Auto Bristol North からの回答
Hello Paul
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton
Repairs took longer than expected
Repairs took longer than expected , Reception staff were polite and friendy
Every thing else very good
Thank You
Roger Wright
2021年10月20日
Fix Auto UK - Fix Auto Bristol North からの回答
Hello Roger
Thank you so much for your feedback, This means a great deal to us and our team.
I do apologise for the delay on the repairs to your vehicle
If you ever need us again (Hopefully not!) feel free to contact us
Leighton
Excellent repair and work carried out…
Excellent repair and work carried out in a timely and professional manner.
2021年10月12日
Fix Auto UK - Fix Auto Bristol North からの回答
Hello Derek
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton
Fix Auto UK - Fix Auto Bristol North からの回答
Hello Ivan
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton
Yes they did it on time and am happy
2021年9月28日
Fix Auto UK - Fix Auto Bristol North からの回答
Hi Ashok
Thank you for your great feedback
If we can assist you in the future please let us know
Regards
Leighton
Only one issue stopped me giving 5 stars
Only one issue stopped me giving 5 stars. I was told that my car would be brought back to me on Thursday. I waited in all day only to find out after ringing them late afternoon that it wasn’t being returned until Friday. Up that point I was given a first class service.
2021年9月24日
Fix Auto UK - Fix Auto Bristol North からの回答
Hello Gary
Thank you for your honest feedback which i will cascade down to my team
I do apologise that your vehicle was not returned to you as agreed
If you ever need us in the future please let us know
Thanks
Leighton
Excellent Repair
My car was involved in an accident and repaired to a very high standard. In fact it came back to me looking like it had just come out of the showroom.
The staff were very friendly to deal with.
The only reason I didn't give 5 stars was because I didn't get my car back in the time frame I was originally informed.
2021年9月22日
Fix Auto UK - Fix Auto Bristol North からの回答
Hello Catherine
Thanks for your great feedback which i will pass onto the team.
If you ever need us in the future please let us know
Thanks
Leighton
Excellent and efficient service
2021年9月16日
Fix Auto UK - Fix Auto Bristol North からの回答
Hello Peter
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton
Lovely receptionist
2021年9月15日
Fix Auto UK - Fix Auto Bristol North からの回答
Hello Mrs Seymour
Thank you for your feedback
I will pass on your comments to our reception staff
Feel free to contact us if you need us again (Hopefully not!)
Leighton
The did a great job with my car and…
The did a great job with my car and kept me informed. They were supposed to give a complementary valet service but the car was dusty when I picked it up so I was disappointed. Other than that, happy with the service.
2021年9月8日
Fix Auto UK - Fix Auto Bristol North からの回答
Hello ilaria,
Thanks you for your feedback which i will relay onto our Valeting company
Once you are in next for a service please mention this to our service manager and i will make sure that you get a free clean whilst your vehicle is in.
Thanks Again
Leighton
Brilliant from start to finish
Brilliant from start to finish. Kept up to date throughout the process and completed within timescales to a very high standard
2021年9月4日
Fix Auto UK - Fix Auto Bristol North からの回答
Hello Ben
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton
Excellent service with door to door…
Excellent service with door to door pick up and drop off of your car,leaving with you a curtesy car.
2021年8月24日
Fix Auto UK - Fix Auto Bristol North からの回答
Hello Linda
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton
My car was booked in for estimate and…
My car was booked in for estimate and repair promptly and was finished ahead of promised date . Very pleased with the outcome all round.
2021年8月16日
Fix Auto UK - Fix Auto Bristol North からの回答
Hello Jessica
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton
Efficient and very helpful
Very pleased with quality of the repair. The reception staff were very helpful and efficient.
2021年8月13日
Fix Auto UK - Fix Auto Bristol North からの回答
Hello Kenneth
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton
From start to finish the service I…
From start to finish the service I received was excellent.
2021年8月13日
Fix Auto UK - Fix Auto Bristol North からの回答
Hello Pippa
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton
When the vehicle was initially…
When the vehicle was initially inspected the member of staff was dismissive and unhelpful and I felt that I was being recommended an inferior job to that required. The quality of the finished job is very good and the staff on pick-up were helpful and polite.
2021年8月11日
Fix Auto UK - Fix Auto Bristol North からの回答
Hello Lee
I am sorry the member of staff you dealt with was unhelpful and that you felt you were getting a lower quality service and repair.
I am glad to hear that the quality of the repair to your vehicle was very good and it does carry a lifetime guarantee, so if you do get any problems at all you can contact me direct at the branch where I can assist.
If you want to contact me privately to discuss your experience please do so on 01179694331.
Leighton
Excellent service
2021年8月5日
Fix Auto UK - Fix Auto Bristol North からの回答
Hello Michael Smyth
Thank you so much for your feedback, This means a great deal to us and our team.
If you ever need us again (Hopefully not!) feel free to contact us
Leighton
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