The courtesy car was delivered and collected from my home when my vehicle was picked up/dropped off. This made it really easy for me. The driver was prompt, friendly and courteous. The office staf... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
The courtesy car was delivered and collected from my home when my vehicle was picked up/dropped off. This made it really easy for me. The driver was prompt, friendly and courteous. The office staf... もっと見る
企業が回答しました
First visit to Fix Auto. I went in with an issue, which the chap looked at, worked out the simple fix I’d been too dim to notice myself, and he just fixed it by grabbing a couple of nuts and screwing... もっと見る
企業が回答しました
The staff were everything a customer could want when dealing with a difficult situation. Friendly and thoughtful, always making sure they were doing everything they could to make things as easy for us... もっと見る
企業が回答しました
they took the car on 28/11/22 said about a week, we didn't get the car back until the 9/1/23 and were quoted £1,250.00 excess then charged us £1,400.00 They did the job well but now we can't get... もっと見る
企業が回答しました
当該企業による記述
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
当該企業による記述

35-37 Hanbury Road, Widford Ind Est, CM13AE, Chelmsford, Essex, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My car went into be mended and they have messed up all the wiring my car won't lock. I phoned them and they have given is no help at all, told me to go back through my insurance company what a joke.

Fix Auto UK - Fix Auto Chelmsford からの回答

Fix Auto UK - Fix Auto Chelmsford からの回答

Fix Auto UK - Fix Auto Chelmsford からの回答
Top quality service, The staff were great and knew exactly what they were doing. The car looks great and I could never tell there was any damage. Thank you to all involved.

Fix Auto UK - Fix Auto Chelmsford からの回答
From collection of our vehicle to delivery back of vehicle everything was seamless. Staff were courteous and knowledgeable. A pleasure to do business with.

Fix Auto UK - Fix Auto Chelmsford からの回答
Great customer service very clear communication and my car is a good as new after the repairs were carried out. Very satisfied many thanks
Craig

Fix Auto UK - Fix Auto Chelmsford からの回答
I cant praise Fix Auto enough. I managed to render my car undriveable after a bang with a parked car , on a Sunday morning.I managed to get my car towed to my home. I contacted my insurance company Monday. On Monday evening I had a phone call from a representative from AutoFix informing they had been passed the job from my insurance and that they would be ringing me back to organise the pickup the following day. Also would I like a courtesy car. The next morning the truck arrived to collect my car and give me my delightful Hyundai i10.
Less than 2 weeks later I received a call from the young lady telling me my car was ready. Would I like it delivered or collect. I collected it and what a shock. The car that got towed away was undriveable and absolutely filthy inside and out.
The car I got back is absolutely immaculate. It felt and looked like a new car. It drives beautifully.
As previously mentioned. I am thoroughly pleased and impressed with AutoFix.
Thank you so much. I would certainly use your services again vvv

Fix Auto UK - Fix Auto Chelmsford からの回答
There isn't much more I can say about this garage that hasn't already been said.
My 2021 Skoda Octavia LE was repaired to perfection, as new. The car was cleaned inside and out, it looked as if it had just come from the showroom, pristine.
As this car is loaded with sensors everything is working as it should.
Highly recommended. The staff are very polite and helpful. You cannot go wrong by using this garage, 5 star.

Fix Auto UK - Fix Auto Chelmsford からの回答
Really nice people to deal with.
Even silly little bodywork jobs like mine.
The company has grown but the service has remained excellent as it always has been.

Fix Auto UK - Fix Auto Chelmsford からの回答
Great work very friendly staff. They make sure every customer is satisfied. Good work keep it up.

Fix Auto UK - Fix Auto Chelmsford からの回答
Everyone I dealt with - Reception, Workshop and the car delivery drivers - were all pleasant and helpful. Courtesy car was delivered clean and in good order (only a year old) and repair to the
body work on my vehicle only took a week. My vehicle returned with excellent repair and the exterior washed over.
Referred to FixAuto by my Insurance Company so no previous knowledge of the Company but in all a good experience.

Fix Auto UK - Fix Auto Chelmsford からの回答

Fix Auto UK - Fix Auto Chelmsford からの回答
Repair was great.
Delays and cancellations frustrating.
Rather expensive, but you get what you pay for.
3 1/2 week wait for first appointment.
Appointment cancelled day before owing to lack of courtesy car.
Next appointment cancelled day before owing to insurance work getting priority for courtesy cars.
Tried to postpone for a third time owing to lack of availability of courtesy car.
Repair took a week and looks good. Shame it eventually took seven weeks since first walking through the door.
Somehow my car also gained over 50 miles during its stay.

Fix Auto UK - Fix Auto Chelmsford からの回答
Can’t fault the work carried out plus the driver returning my car also washed my car & hovered & cleaned inside. However timescale I can fault, was initially advised 7 -10 days; I phoned after 9 days & again after 14 days, advised backlog due to sickness, phoned again day 16 asked to ring back later, asked them to ring me, which they didn’t so after another phone call to them advised car was ready & arranged for it to be returned to me.
There were 2 occasions people were supposed to ring me back that never did, necessitating me to make another call, however on 2 other occasions I was rung back.
All in all quite happy just would’ve nice to have been kept informed of what was happening without me having to keep ringing

Fix Auto UK - Fix Auto Chelmsford からの回答

Fix Auto UK - Fix Auto Chelmsford からの回答
Great customer service from Fix Auto Chelmsford! My car went in for repairs to the suspension and this was completed professionally, to a high standard and I was kept informed as to progress throughout. Being offered a courtesy car while mine was off the road was a welcome bonus! I would highly recommend this company.

Fix Auto UK - Fix Auto Chelmsford からの回答
The gentleman who picked up the car was very helpful and polite. It took longer than expected to repair but that was due to the current situation of getting parts etc. but I had regular phone updates from the company.
Very pleased with the service.

Fix Auto UK - Fix Auto Chelmsford からの回答
Car was collected and a courtesy car left, work was done quickly and to a high standard then car was delivered back to my home address and the courtesy car was colelcted

Fix Auto UK - Fix Auto Chelmsford からの回答
Very good communication throughout and car looks good as new after been driven into

Fix Auto UK - Fix Auto Chelmsford からの回答
Excellent customer service and repair done to a high standard, kept me updated as to progress of my car

Fix Auto UK - Fix Auto Chelmsford からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。