Long delay between assessment and repair, but well explained and allowed me to plan better. Courtesy car was as requested. Repair completed ahead of estimate and to a good standard. Lynn kept me well... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The job was done timely and looking good from outside. Unfortunatelly the joint from the door and the window wasn't properly done, and the rain water get in between the glass and the loose joint.
I have just got my car back after someone drove into the side of it , I would recommend Fix Auto they have made a great job of the repairs that were needed, and kept me informed all the way through t... もっと見る
企業が回答しました
Having your car damaged is traumatic but Fix auto were great. Everyone were so helpful. Especially happy with how I wad kept up to date with progress. The car looks great, like new.
企業が回答しました
企業情報
Fix Auto UK - Fix Auto Manchester East について
当該企業による記述
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Cross Street, OL4 1JG, Oldham, Greater Manchester, 英国
- 0161 624 1904
4.9
優良
700件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Accident repairs
Collected our vehicle, good communication throughout the repairs with regular updates. Works completed to high standard with lifetime guarantee. Highly recommend
2025年9月5日
自発的なレビュー
Fix Auto UK - Fix Auto Manchester East からの回答
Hi Kerys
Thank you for taking the time to write us a review and really happy to hear that you had a positive experience with our repair service! We appreciate your high recommendation and our Lifetime Guarantee gives you peace of mind.
Many Thanks
Ed, Fix Auto Manchester East
What can I say….Excellent service
I recently had my car repaired by the team at Fix Auto East, and I couldn't be more impressed. The quality of the repair work was flawless — my car looks and feels as good as new. From start to finish, the customer service was outstanding. The team was professional, friendly, and genuinely cared about ensuring everything was handled smoothly and efficiently. It's clear they take great pride in their work and in looking after their customers. I would highly recommend Fix Auto East to anyone in need of vehicle repairs. Thank you to the entire team for your excellent care and exceptional service
2025年8月14日
自発的なレビュー
Fix Auto UK - Fix Auto Manchester East からの回答
Morning Kelly
Thank you so much for taking the time to write us such a great review. Everyone works hard to ensure everything runs smoothly and is as stress free as possible and it's fantastic to get great feedback from our super customers.
I will share your kind word with all the team as it will make their day.
Many Thanks
Ed, Fix Auto Manchester East
Professional and Courteous
Fix Auto were very professional and speedy with my vehicle repairs, all staff helpful and knowledgeable and repqirs were excellent. Hire car provided was a good standard and I was kep updated throughout.
2025年7月23日
自発的なレビュー
Fix Auto UK - Fix Auto Manchester East からの回答
Good Morning Kate,
Thank you so much taking the time to leave us a review. It’s great to hear that you found our team professional and efficient, and that you were pleased with the repairs to your vehicle.
Many Thanks
Ed
Fix Auto Manchester East
Fantastic Service from Ed
I recently had my car repaired at Fix Auto Manchester East and I’m really pleased with the results. The work was done to a very good standard, and my car looks great again.
A special mention goes to Ed, who provided excellent service throughout the process. He was professional, helpful, and kept me updated, which made everything stress-free.
Highly recommend Fix Auto Manchester East for both the quality of the repair and the great customer service!
2025年8月22日
自発的なレビュー
Fix Auto UK - Fix Auto Manchester East からの回答
Nadim Miah,
We're delighted to hear that you're pleased with the repair work done on your car. We appreciate your kind words regarding the service you received.
It's great to know that our team made the process stress-free for you and I will be sure to pass on your kind words to Ed.
Thank you for recommending us and choosing us as your local VW approved repairer.
Regards
Simon
Fix Auto UK
Excellent service to the customer
On arrival, I was dealt with promptly and waited for the quotation. This was produced in a timely manner. The details were explained to me.
The work was subsequently carried out within quotation and the quality of the job was excellent.
2025年8月20日
自発的なレビュー
Fix Auto UK - Fix Auto Manchester East からの回答
Good Afternoon Mr Wood
Thank you so much for taking the time to write us such fabulous review.
I will share it with the all team as I'm sure they will be thrilled.
Many Thanks
Ed
Fix Auto Manchester East
Fantastic and friendly service
Fantastic and friendly service , from picking the van up and dropping it off completely fixed to a very high standard
2025年8月8日
Fix Auto UK - Fix Auto Manchester East からの回答
Morning David
Just wanted to thank you for the great review and the five stars.
Many Thanks
Ed
Fix Auto Manchester East
Excellent, trustworthy work
Great work done to damages, vacuumed out and cleaned the inside of my car, and even after accidentally leaving my golf clubs in my car when it was taken for repairs the staff looked after them for me and all clubs were accounted for, would highly recommend to anybody looking for great trustworthy work.
2025年8月5日
Fix Auto UK - Fix Auto Manchester East からの回答
Lewis Woolfall,
We appreciate your kind words and 5-star review! We're happy to hear that you were satisfied with the repair work and the extra care we took with your vehicle and clubs. We appreciate you recommending our services.
Regards
Simon
Great Customer Service
The insurance company was very quick to arrange for Fix Auto to phone me. The Fix Auto Customer Service Team were all very friendly and helpful. I was invited to send photos of my car, and then they arranged for my car to be taken to the repair centre. I was kept informed of every stage of the process, and my car has been returned today in perfect condition.
2025年8月4日
自発的なレビュー
Fix Auto UK - Fix Auto Manchester East からの回答
Howard,
We're happy to hear that the process, from the initial contact to the repair work, was handled so well. We appreciate you taking the time to share your positive experience.
Thank you for choosing us as your SEAT and insurance approved repairer.
Regards
Simon
Excellent service
Excellent service, repair done quickly, kept updated on progress and the staff were very pleasant. My car looks new again.
2025年8月1日
自発的なレビュー
Fix Auto UK - Fix Auto Manchester East からの回答
Hi Joyce,
We appreciate your 5-star review! We're happy to hear that you received excellent service, your repair was completed quickly, and you were kept updated. We're glad your car looks new again!
Thanks again for choosing us as your local VW approved repairer.
Regards
Simon
Fix Auto UK
An excellent experience throughout
An excellent experience throughout. I was provided with a courtesy car on the same day I dropped off my vehicle, and the repair was completed to an impeccable standard within the promised four-day timeframe. The staff at the office were super helpful.
2025年8月1日
自発的なレビュー
Fix Auto UK - Fix Auto Manchester East からの回答
Iryna Dzhyhita,
We appreciate you taking the time to leave us a review! We're happy to hear that we met your expectations and that you were pleased with the courtesy car, the quick turnaround, and our helpful staff.
Thanks again for choosing us as your local insurance approved repairer.
Regards
Simon
Fix Auto UK
Lynn and Simon were excellent
Lynn and Simon were excellent, definitely understand what’s required of their role. Appreciate it
2025年7月25日
Fix Auto UK - Fix Auto Manchester East からの回答
Hamzah,
Thank you for choosing us as your local SEAT approved repairer and for trusting the processes we have in place.
We appreciate your recognition of their understanding and capabilities. We'll be sure to pass on your kind words.
Thank you for your feedback.
Regards
Ed
I was kept informed on when my vehicle…
I was kept informed on when my vehicle would be ready. It was in for repairs after a minor accident and was completed and ready for collection in 10 days. Great job👍
2025年7月24日
Fix Auto UK - Fix Auto Manchester East からの回答
Hi Steven
Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience with us and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Ed
Fix Auto Manchester East
Fix Auto UK - Fix Auto Manchester East からの回答
Hi Susan and James,
We are so happy to hear that we could meet your needs. Thank you for your kind words!
Thanks again for choosing us as your insurance approved repairer.
Regards
Simon
Expected standard
Constant updates regarding progress of car via email and via telephone contact brilliant. Car finished to high standard and with guarantee of works but would expect this from a company that is affiliated to an insurance company. Progress to get a courtesy car lacking and could have been 5 days without one, if I hadn’t chased it up, when I did get one on day 3.
2025年7月30日
Fix Auto UK - Fix Auto Manchester East からの回答
Ms Sutherland,
We appreciate your feedback and are happy to hear that you were pleased with our communication and the repair quality. We regret the delay in providing a courtesy car and any inconvenience this caused.
Having reviewed the file, we received the claim out of hours on Wednesday, therefore dealt with first thing Thursday morning. Due to the nature of the damage and size of your vehicle, there was a delay from the insurance authorising the recovery into us which holds us up with the issuing of the courtesy car. Your vehicle arrived on the Friday and a courtesy vehicle available the same day.
However, we will take on board your comments and see if there is a way we can work with the insurance to speed up the process and minimise the disruption.
Thanks again for choosing us as your local Audi and insurance approved repairer.
Regards
Simon
Fix Auto UK - Fix Auto Manchester East からの回答
Hi Mr Taylor,
We're glad our service was easy for you. Thanks for your feedback; we appreciate it.
Regards
Simon
Fix Auto UK - Fix Auto Manchester East からの回答
Hi Danny,
We appreciate you taking the time to leave us a review! We are so glad you were happy with our service.
Thank you for choosing us as your local Audi approved repairer.
Regards
Simon
Brilliant
Brilliant, picked the car up, brilliant faultless workmanship on the boot, bumper and matching the shade of colour. Will use them again.
2025年7月8日
Fix Auto UK - Fix Auto Manchester East からの回答
Good Morning Philip
Just wanted to thank you for your review and kind words.
I'm happy to hear that you are pleased with the work on your car and am glad everything went smoothly.
Many Thanks
Ed, Fix Auto Manchester East
Fix Auto Manchester East - Excellent Service all round
Fix Auto Manchester East have been a pleasure to deal with from start to finish. They kept me very well informed as soon as the insurance company had instructed them and they kept me up to date throughout. The people I spoke to were very polite and understanding and able to provide clear assistance and information on next steps and expected dates of repairs. They have a very easy to use app which allowed me to download photos of the damage to help speed up the process. The vehicle was collected in person and dropped off as promised, which further helped to make the whole process smooth and hassle free.
2025年6月30日
Fix Auto UK - Fix Auto Manchester East からの回答
Good Morning Mr Piot
Thank you so much for taking the time to write us such a great review, it's much appreciated.
All the team work very hard to make everything as stress free as possible and having great feedback like this make it very worthwhile.
Many Thanks
Simon, Fix Auto Manchester East
Not only was my car repaired to the…
Not only was my car repaired to the highest standard imaginable but the overall experience was completely stress free. The staff were brilliant in every way and should I need to use them again I would have no hesitation whatsoever.
2025年7月7日
自発的なレビュー
Fix Auto UK - Fix Auto Manchester East からの回答
Good Morning Mr Leader
Thank you for taking the time to write us such a fantastic review.
Your kind words are very much appreciated and make the hard work done by the team very worthwhile.
Many Thanks
Ed, Fix Auto Manchester East
Brilliant service!
2025年6月25日
Fix Auto UK - Fix Auto Manchester East からの回答
Hi Victoria,
Thank you for taking the time to review our service. We really appreciate it.
Thanks again for choosing us as your local VW approved repairer.
Regards
Simon
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