Work on car not complete and don’t understand how this issue wasn’t seen on first examination. Car came back in a mess hadn’t been cleaned and also marks where dug in with buffer or what ever used on... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
All the staff involved in the repair of my car when it got hit were so helpful. They came and collected my car and dropped it off too once it was repaired which was a lifesaver with a young baby. The... もっと見る
Excellent repair, looks absolutely amazing! I’ve had great communication throughout, they kept me informed of every process and stage, great people to deal with, staff are lovely and gave me great... もっと見る
Excellent customer service from FixAuto Oswestry. Car went in after colliding with a badger and I was kept up to date with texts and phone calls from start to finish. Car was returned in excellent con... もっと見る
企業が回答しました
企業情報
Fix Auto UK - Fix Auto Oswestry Welsh Borders について
当該企業による記述
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Canal Side, Llanymynech, SY22 6EA, Oswestry, Shropshire, 英国
- 01691 830793
4.8
優良
883件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very professional garage
Very professional garage
Very nice friendly staff, reassuring and kept us informed and up to date throughout.
Did an amazing job
2026年1月23日
Fix Auto UK - Fix Auto Oswestry Welsh Borders からの回答
Good Afternoon Mr. Grant
Thank you for your five star review. We are pleased to hear that you found our staff friendly and reassuring, and that you were pleased with the work.
Lee Hitch, Fix Auto UK
Really went above and beyond to find an…
Really went above and beyond to find an issue with rear sensors.
Thank you Neil.
2026年2月5日
Fix Auto UK - Fix Auto Oswestry Welsh Borders からの回答
Good Afternoon Mrs Thomas
Thank you for taking the time to share your feedback. We are happy to hear that our team was so helpful in resolving the rear sensor issue.
Lee Hitch, Fix Auto UK
What a pleasure to deal with Fix Auto…
What a pleasure to deal with Fix Auto Oswestry. They done a fantastic job on our car. Kept us updated regularly. All the staff are lovely. So glad our insurance company put us in touch with them.
2026年1月22日
自発的なレビュー
Fix Auto UK - Fix Auto Oswestry Welsh Borders からの回答
Good Afternoon Mr Minton
We are pleased to hear that you had such a positive experience with our team. It is good to know you were pleased with the work and the updates. Thank you for your kind words and taking the time to leave a a five star review.
O/s rear door dent
My car was collected on the Wednesday. I was told to expect it back after 7 to 10 days. It was returned to me the next day. There is no sign of the damage. It looks like new.
2026年1月29日
自発的なレビュー
Fix Auto UK - Fix Auto Oswestry Welsh Borders からの回答
Good Afternoon Mr. Williams
We are pleased to hear that your car was returned so quickly and that you are pleased with the repair. Thank you for your positive feedback and taking the time to leave us a review.
Lee Hitch, Fix Auto UK
Fix Auto UK - Fix Auto Oswestry Welsh Borders からの回答
Good Afternoon Miss Roads
We appreciate you taking the time to leave us a review. We are pleased to hear you were happy with our friendly service and communication.
Lee Hitch, Fix Auto UK
Fix Auto Oswestry did a fantastic…
Fix Auto Oswestry did a fantastic repair on my car from start to finish. The car was collected and courtesy car organised. Repair is so good it doesn't look like it was damaged at all. They kept me informed of the time span of repair and returned the car in a very polite timely manner. Service from them absolutely faultless. Well done.
2026年1月20日
自発的なレビュー
Fix Auto UK - Fix Auto Oswestry Welsh Borders からの回答
Good Afternoon Ms. Barrett
We appreciate you taking the time to leave us a review. We are happy to hear that you were pleased with the repair, courtesy car, and our team's communication. It is good to know you were satisfied with our service.
Lee Hitch, Fix Auto UK
Repair carried out on time and looks to…
Repair carried out on time and looks to be a good job.
2026年1月19日
Fix Auto UK - Fix Auto Oswestry Welsh Borders からの回答
Mrs Wilson
We appreciate you taking the time to leave us a review and are so glad the repair was completed on time and to your satisfaction. Thank you
Lee Hitch, Fix Auto UK
We used this company through an…
We used this company through an insurance for cosmetic repairs.
Great service and and looking to use for further works on our vehicle because we are so pleased with the finished works
2026年1月2日
自発的なレビュー
Fix Auto UK - Fix Auto Oswestry Welsh Borders からの回答
Good Afternoon Ms. Barrett
We are pleased to hear that you were happy with our service through the insurance for cosmetic repairs. We appreciate your positive feedback and are ready to assist you with any future vehicle work.
Lee Hitch, Fix Auto UK
The result was good.
The result was good but I did have to wait for a long time for the job to be done. It could be quite normal dependent on parts availability.
2026年1月9日
Fix Auto UK - Fix Auto Oswestry Welsh Borders からの回答
Good Afternoon Mr. Church
We appreciate your feedback and are glad the result was good. We are sorry for the wait, which can occur depending on part availability. Thank you for your patience.
Lee Hitch, Fix Auto UK
Really good service
Really good service, friendly staff., nice courtesy car, would highly recommend
2025年12月22日
自発的なレビュー
Fix Auto UK - Fix Auto Oswestry Welsh Borders からの回答
Good Afternoon Mr. Paddock
We appreciate your recommendation and are pleased to hear you you had a positive experience with our friendly staff and courtesy car. Thank you for taking the time to leave a review.
Lee Hitch, Fix Auto UK
Collected and returned on time
Collected and returned on time. Kept me informed all the way through the process.
2026年1月7日
Fix Auto UK - Fix Auto Oswestry Welsh Borders からの回答
Good Afternoon Mr Harvey
We are happy to hear that our service met your expectations with timely collection, return, and clear communication throughout the process. Thank you for your feedback.
Lee Hitch, Fix Auto UK
First-class Auto Repair Company
Friendly and co-operative staff. The company impressed as a professional organisation, who know what they are doing. Frequent and helpful updates.
2025年12月20日
Fix Auto UK - Fix Auto Oswestry Welsh Borders からの回答
Happy New Year
Thank you for taking the time to share your positive experience. We are pleased to hear that you found our staff friendly and helpful and were impressed with our professionalism.
Fix Auto UK - Fix Auto Oswestry Welsh Borders からの回答
Happy New Year
Thank you for taking the time to leave us a five star review. We are pleased to hear that you had a great experience, and we appreciate your kind words.
Immediately made welcome by all staff
Immediately made welcome by all staff. Estimates of cost
Quickly drawn up and explained. When I left car off
On the following day, transport
Had been arranged and when
work done. All smoothly.
2025年12月20日
Fix Auto UK - Fix Auto Oswestry Welsh Borders からの回答
Happy New Year
Thank you for taking the time to share your positive experience. It's good to hear that you felt welcome and that the estimates and transport arrangements were handled smoothly.
Good as New
Excellent communication on how my car was being repaired and the expected time frame
Availability of a courtesy car appreciated
The car was pretty ugly after the accident, now she's beautiful once more.
Full valet was lovely
Thank you to the whole team for your expertise on putting my carback on the road
2025年12月14日
自発的なレビュー
Fix Auto UK - Fix Auto Oswestry Welsh Borders からの回答
Happy New Year
Thank you for taking the time to leave us a five star review. We are pleased to hear that you were happy with our communication, the courtesy car, and the valet. We are pleased to hear your car is once more back to the pre accident condition, and we appreciate your kind words to the team.
The front drive and passenger door…
The front drive and passenger door bottom not lining straight there is a gap
2025年12月19日
Fix Auto UK - Fix Auto Oswestry Welsh Borders からの回答
Hi Mr Charlie, sorry that there is some alignment issue with your vehicle. I believe our Bodyshop manager has been in touch with you so am sure we will get this corrected for you asap. Many Thanks
What a horrible experience - turned around by good custmer care
What a horrible experience. My car went in for a car insurance repair and after a week it was returned but now the sensors were no longer working. I rang Oswestry, and their initial response was to state that the sensors were working when the car left their garage. This was clearly a lie. When pressed and on further investigation from their side they then stated that the sensors were not working before the crash and so they did not need to do anything to fix the problem.
I was clearly very frustrated with the initial activities, but Oswestry have come through. They have been professional, courteous and focussed on solving the problem. They resolved the problem quickly and in a very good manner. Throughout the experience I have been impressed by the courteous manner in which they have dealt with me, and also once we overcame the initial miscommunication hurdle their resolve to focus the problem. Would I recommend them, yes - but do make sure that you check the car before they leave.
2025年12月17日
自発的なレビュー
Fix Auto UK - Fix Auto Oswestry Welsh Borders からの回答
Hi Mr Edge. Firstly sorry you feel you had such a bad experience. Upon looking into your claim it does look like on the pre repair scan your sensors were showing a fault, we were then confident that your sensors were working prior to delivering the vehicle back to you. Obviously with modern day vehicles problems can occur but we were suprised when you called to advise they were not working, but at no point did we lie about any work carried out on your vehicle. We have now got your vehicle back on site and your insurance have agreed to replace the faulty part and we are now in the process of correcting the issue for you. Many Thanks.
Stay clear of these guys
Had my car go in for an insurance repair after being hit from behind. The sensors on the car now give an error message and no longer detecting anything. Prior to the collision I had no error messages. Fix auto initially lied that they were working when they left the garage, and then after pushing them, stated that the reason they did not work was due to a previous botched repair. The sensors were in working order before the accident. Would not trust these guys with any type of car repair. Stay clear of them.
2025年12月17日
自発的なレビュー
Fix Auto UK - Fix Auto Oswestry Welsh Borders からの回答
Hi Mr Edge. Firstly sorry you feel you had such a bad experience. Upon looking into your claim it does look like on the pre repair scan your sensors were showing a fault, we were then confident that your sensors were working prior to delivering the vehicle back to you. Obviously with modern day vehicles problems can occur but we were suprised when you called to advise they were not working, but at no point did we lie about any work carried out on your vehicle. We have now got your vehicle back on site and your insurance have agreed to replace the faulty part and we are now in the process of correcting the issue for you. Many Thanks.
It was such a joy to have fix auto uk…
It was such a joy to have fix auto uk Oswestry deal with my repair, no fuss everything went smoothly including bringing me a courtesy car and collecting my car, then bringing my car back, looking great, and taking the courtesy vehicle back. Wendy at Oswestry was so helpful
2025年12月3日
自発的なレビュー
Fix Auto UK - Fix Auto Oswestry Welsh Borders からの回答
Happy New Year
We are pleased to hear that your repair experience was so positive. It's good to know that the courtesy car service and the quality of the repair met your expectations. Thank you for your kind feedback and five star review
So wonderfully refreshing to receive…
So wonderfully refreshing to receive such excellent customer service from start to finish. Attentive and professional at all times.
2025年12月12日
自発的なレビュー
Fix Auto UK - Fix Auto Oswestry Welsh Borders からの回答
Happy New Year
Thank you for taking the time to leave such fantastic feedback, and five star review, regarding the attentive and professional customer service you experienced from beginning to end.
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