What a pleasure of a company to deal with. Efficiency was awesome - reported damage to insurance at 0830, called by 0915, in for assessment by lunchtime and booked straight into the body shop there... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Generally excellent service, fast response and speedy repairs. Very thorough - found a couple of issues with the car that hadn't been noticed before. The one small negative was with the interior door... もっと見る
企業が回答しました
An excellent service throughout the time period for my Jaguar to be repaired. Kept me informed even though there were manufacturer supply chain delays. A first class job was carried out when the parts... もっと見る
企業が回答しました
Courteous, helpful, professionals every time I had contact. Damage fixed as planned and indeed the little extras such as a clean car and a scratch made good demonstrated really brilliant result.
企業が回答しました
企業情報
当該企業による記述
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Adhurst Ind. Park, Sheet, GU31 5AE, Petersfield, Hampshire, 英国
- 01730 892225
4.6
優良
79件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Their communication was good
Their communication was good. They contacted me regularly and also cleaned my car before returning it. They always made me feel welcome in the garage and were kind when speaking to me.
2026年1月21日
Fix Auto UK - Fix Auto Petersfield からの回答
Hi Mrs Petty, I am so pleased you had a thoroughly positive experience with the team here at Petersfield. I shall pass your kind words onto the rest of the team! Have a lovely day.
Company have done a very good job on…
Company have done a very good job on the car and the extra check is a good idea, as renewing tyres before vital is a good idea..
Was a bit disappointed one day when did not receive a return phone call but all turned out well finally.
2026年1月17日
Fix Auto UK - Fix Auto Petersfield からの回答
Hi Mrs Stathers,
We're glad you appreciated the work on your car and the additional check. We regret not returning your call promptly and are happy things were resolved. Thank you for your feedback.
Fix Auto Petersfield
Fix Auto UK - Fix Auto Petersfield からの回答
Hi Mr Hollands, Thank you so much for your review. It is really appreciated. We hope you have a great day!
Fix Auto UK - Fix Auto Petersfield からの回答
Hi Mrs Barber, thank you for your kind review! Have a lovely day!
The whole experience was Seamless well managed
The whole experience was well managed. Really friendly and helpful staff went above and beyond .The gentleman who assessed my car was really understanding and took the trouble to phone me on the Monday early so I could stop worrying about my car
2025年11月5日
Fix Auto UK - Fix Auto Petersfield からの回答
Hello Mrs. Williams, we are very grateful for your lovely words. Thank you for taking the time to leave this amazing review, we are happy to know that you are pleased with the repair and the staff. I will be passing your review onto the team!
Fix Auto Petersfield are very professional.
Fix Auto Petersfield are very professional company. They collected my car, the damage was repaired quickly and expertly to a very high standard and amazingly completed within three days. The team at Petersfield Fix Auto were very friendly and professional. Thank you.
2025年10月31日
Fix Auto UK - Fix Auto Petersfield からの回答
Hi Mr Cuthbertson, thank you so much for leaving such a lovely review and taking the time out of your day to do so. We are extremely happy that you are pleased with the repair and our service! Have a wonderful day!
Informative and comprehensive service…
Informative and comprehensive service with attention to detail.
2025年10月13日
Fix Auto UK - Fix Auto Petersfield からの回答
Hi Mr Longrigg, thank you hugely for taking the time to leave us a review. Your feedback means so much to the team here and we are glad you were happy with our service. Have a great day!
Friendly and extremely helpful staff
Friendly and extremely helpful staff, made the process so easy. The repairs were done to an amazing standard, no mess, no fuss, 10/10
2025年10月7日
自発的なレビュー
Fix Auto UK - Fix Auto Petersfield からの回答
Hi Mr Young,
Thank you kindly for taking the time to leave us such a great review. Your words mean so much to the team here at Petersfield. We are so pleased you had a great experience. We hope you have a lovely day!
They produced a quality job on time and…
They produced a quality job on time and have a friendly and helpful reception team.
2025年10月3日
Fix Auto UK - Fix Auto Petersfield からの回答
Hi Mr Branford, thank you so much for taking the time to leave us a review. We are so pleased you were satisfied with the service you received and the repair was of good quality. Have a wonderful day!
The service I received was brilliant!
The service I received was brilliant!
They took all the details, arranged a convenient pickup, and returned my car fully valeted — wow!
They truly went above and beyond, and I can’t fault them.
Thank you so much, team!
2025年8月26日
自発的なレビュー
Fix Auto UK - Fix Auto Petersfield からの回答
Hi, thank you so so much for taking the time to leave us a review. We are so pleased you were pleased with the service you received. I shall pass your kind words onto the team here at Petersfield. Have a lovely day!
Well done!
Friendly and competent personnel gives you the first excellent impression.
The next comes the wonderful result of the job.
A+ to Emily.
2025年9月5日
Fix Auto UK - Fix Auto Petersfield からの回答
Hi Mr Lotarev, thank you for taking the time to leave us a review. Thank you for your positive feedback also! I will pass that along to the team, especially Emily!! Have a wonderful day.
Very satisfied
Very satisfied
Really professional and very helpful company. Most certainty would recommend them.
2025年8月21日
Fix Auto UK - Fix Auto Petersfield からの回答
Hi Mr Bull, thank you very much for taking the time to leave us a review. We are so pleased you are satisfied with the service you received. I will pass your kind words onto the team here! Thank you again. Have a wonderful day.
What a pleasure of a company to deal…
What a pleasure of a company to deal with.
Efficiency was awesome - reported damage to insurance at 0830, called by 0915, in for assessment by lunchtime and booked straight into the body shop there and then. This was Wednesday, car back and all done by Friday lunchtime as promised by Connor who did the assessment. Brilliant.
The customer service from Vicky and Emily at front of house was as faultless as the workmanship on the repair. Clearly a great friendly efficient company ethos. Wouldn’t hesitate to recommend.
2025年8月8日
自発的なレビュー
Fix Auto UK - Fix Auto Petersfield からの回答
Hi Mr Cowley, thank you very much for taking the time to leave us a review. Your kind words mean so much to the team here and we are so pleased you had a great experience with us. Thank you so much again. We hope you have a great day.
I was initially sceptical…
I was initially sceptical of using a company used by insurers… but after seeing their reviews on Trust Pilot, I was prepared to go along with their recommendations.
As it happens, several parts were no longer available through Nissan for my 370z. Fix Auto went far beyond what I would have expected, working with me to organise parts through a breakers yard, putting up with my relentless phone calls with patience and a real sense of caring about their customers, and repairing the car in time for me to take it on holiday.
The finish on the paintwork is superb and I’m hugely grateful to Connor and his team at Petersfield for doing such a great job!
2025年7月18日
自発的なレビュー
Fix Auto UK - Fix Auto Petersfield からの回答
Hi Paula, thank you for your truly kind words! It certainly was a team effort getting your car back on the road. I am so pleased you are happy with your repair and the service you received; it means a huge amount to the team to have such a lovely review! Have a wonderful day and happy driving!!
Thank you
Thank you for the support during an anxious time. So helpful and very pleased with the repairs. Looks like a new car again
2025年6月20日
Fix Auto UK - Fix Auto Petersfield からの回答
Hi Mrs Roberts, we're so glad we could support you during a stressful time and that you're pleased with the repairs. It's great to hear your car looks new again! I will pass your kind words onto the team here at Petersfield. Have a lovely day!
Great experience!
Great experience with a repair arranged through insurance (Admiral). The claim was approved quickly and Fix Auto (Petersfield) arranged for me to visit so they could assess the damage to my car. The team were so efficient, friendly and helpful. The repair was booked in within a few days of my visit and my car was collected and returned to me after the repair (which was a huge help!). The repair took less than an week and looks just like new. I had never claimed through insurance before so I was nervous, but I didn’t need to be because the whole process was seamless. Thank you to the Petersfield team!
2025年5月7日
Fix Auto UK - Fix Auto Petersfield からの回答
Hi Mrs Smith, thank you so much to take the time to leave us such a lovely review. We're delighted to hear that your repair experience arranged through Admiral went so smoothly. We appreciate you highlighting our team's efficiency and helpfulness, as well as the speed and quality of the repair. It's great to know we eased your nerves about having to go through the process! I will pass your words onto the team. Have a great day!
Was very pleased with the repairs to my…
Was very pleased with the repairs to my car and for the immaculate condition that it came back. Communication could have been better as my car was away for three weeks and I had to phone to see how it was getting on . Would recommend the workmanship.
2025年4月3日
Fix Auto UK - Fix Auto Petersfield からの回答
Hi Mrs Terry, thank you for your kind words about the quality of our repairs and the condition of your car. We understand that communication is crucial, and we apologize for any inconvenience caused by the lack of updates during the three-week repair period. We strive to keep our customers informed throughout the process and will take your feedback into consideration to improve our communication practices. Have a lovely day!
Fix Auto UK - Fix Auto Petersfield からの回答
Hi Mr Cursons, thank you for taking the time to leave us a review. We are pleased you were happy with the service provided. Have a lovely day!
Admiral placed the vehicle with the…
Admiral placed the vehicle with the wrong location garage from your network, it went downhill from there, refusal to deliver a courtesy car, forcing a big delay before a hire car had to be collected. Cost at the heart of your processes not the customer.
2025年3月20日
Fix Auto UK - Fix Auto Petersfield からの回答
Hi Mr Birks,
We are disappointed that the location you requested for your repair was not met by the deployment team and disappointed this information was not passed along to us at Petersfield from the outset. We would not have accepted to repair your vehicle if we had known you had requested this. We know that the repair centre closest to you had already rejected your repair due to overcapacity and were just trying to help get you back on the road.
We did offer to deliver a replacement vehicle to your address listed on the notification that the insurer provided, free of charge (standard practice) but unfortunately here at Petersfield, we do not have the resources to supply a replacement vehicle the distance you requested. We did ask to recover the replacement vehicle to you and we also offered to have your vehicle made ready to be taken to a repairer closer to your requested area at the earliest chance. Both options were unfortunately vetoed by the insurer.
I have fed this feedback back to the teams that deal with deployment for their review.
Kind Regards,
Connor
Fantastic service from start to finish
Fantastic service from start to finish. Extremely friendly and experienced staff kept me fully up to date on repairs, state of the vehicle and timings. Brilliant workmanship. Would highly recommend.
2025年3月26日
自発的なレビュー
Fix Auto UK - Fix Auto Petersfield からの回答
Hi Mr Allen, thank you for your kind review. We are so pleased you were satisfied with the service and repairs to your vehicle. We hope you have a wonderful day.
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