I’m pleased to say that it was the best service I ever had, organization also from logistical point of view. Staff and customer service on a high level, great communication and informing me on every s... もっと見る
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レビュアーのコメントを見てみましょう
I was provided with thorough details of the work required and the procurement of items that could cause a possible delay to the forecast completion date. Luckily this did not occur and my car was... もっと見る
Once I made contact the service was excellent. Collection and delivery to home. Spoke with damage assessor for information on how the damage would be fixed. Communication from all staff was great. It... もっと見る
企業が回答しました
I had some repair work done on my car after a small frontal bump and I have to say the service was excellent. The staff were friendly and knowledgeable, a loan car was provided throughout the repair,... もっと見る
企業情報
当該企業による記述
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
10a Vulcan Way, GU47 9BD, Sandhurst, Berkshire, 英国
- 01252 861153
4.8
優良
205件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fantastic Experience at Fix Auto!!!
Fix Auto were fantastic at every aspect from telephone updates about how the repairs on my car were getting on, all the way to making my car look brand new. I got into a minor accident which resulted in my car having scrapes and paint damage down my passenger side and the front wing being damaged and out of place. I took my car in to get the damage looked at and they were able to get it booked in less than a week later. on the day of my car going, it was picked up from my house and a gorgeous 2023 corsa was delivered for me!!! during the repair process i was able to call up and get updates on my car which made the whole experience completely stress free as i was kept in the loop. once my repairs were complete, my car was then delivered to my work (due to me being unable to collect it) which i would say is one of the best customer service experiences i’ve had. upon delivery the car looked brand new, all clean inside and out and you wouldn’t even know the accident had happened. Thank you so much to Fix Auto for such a faultless and stress-free experience, i would definitely recommend them!!!
2025年4月10日
Fix Auto UK - Fix Auto Sandhurst からの回答
Good Afternoon Amy
We truly appreciate your kind words and detailed review. It's wonderful to hear that you had such a positive experience with our team. We strive to provide exceptional customer service and are thrilled that you found our communication, vehicle pick-up and delivery, and repair quality to be top-notch. We're glad that we were able to make the entire process stress-free for you. Your feedback is invaluable to us and motivates us to continue delivering the best possible service.
Many Thanks
Nina
Standard of service
Courteous staff.
Clear explanation of repair work required.
Arrived on time to collect vehicle for repair and provided appropriate courtesy car.
Additional voluntary help with contactng garage re missing wheel nut lock.
Car returned on time,well repaired.
2025年3月31日
Fix Auto UK - Fix Auto Sandhurst からの回答
Good Morning Mary
Thank you for your kind review and 5-star rating! We're so glad to hear you were happy with the service you received. We strive to provide excellent customer service and are delighted that you found our staff courteous and helpful. We appreciate your feedback and will share it with our team.
Many Thanks
Nina
Competent Auto Repairers
The staff were nice, processes were well explained and task well executed, delivered the vehicle in time.
2025年4月3日
Fix Auto UK - Fix Auto Sandhurst からの回答
Thank you for your positive review. We're delighted to hear that you were happy with the service you received and that your vehicle was delivered on time. We appreciate your feedback and will continue to strive for excellence.
Many Thanks
Nina
Fix Auto UK - Fix Auto Sandhurst からの回答
Hi Mariam
We appreciate your kind words and are glad to hear that you were satisfied with the service. We strive to provide our customers with the best possible experience.
Many Thanks
Nina
1st Class.
Very good and quick service from start to completion. ( Reception through to final pick up. ) Fix auto UK keeps you well informed from start to finish. Would fully recommend.
2025年3月28日
Fix Auto UK - Fix Auto Sandhurst からの回答
Good Morning Mr Wilde
Thank you for your kind review and 5-star rating. We are delighted to hear that you were happy with the service you received from start to finish. We appreciate your recommendation and will ensure your feedback is shared with our team.
Many Thanks
Nina
The whole experience was great
The whole experience was great. Excellent service and attention to detail. Could always be reached at the e d of the phone.
2025年3月21日
Fix Auto UK - Fix Auto Sandhurst からの回答
Good Morning Diana
We are so glad to hear you had a positive experience. We appreciate your kind words about our service and attention to detail. We strive to provide excellent customer service and are happy to know we met your expectations.
Many Thanks
Nina
First class repair work
Had the front of my car damaged in a car park by someone who didn’t stop.
Perfect paint made the whole process of the repair as stress free as possible and have done a superb job. The valet that went with it was also top notch. I am very pleased with the service and am happy to highly recommend them
2025年3月19日
Fix Auto UK - Fix Auto Sandhurst からの回答
Good Morning James
We understand how frustrating it can be to have your car damaged, especially when the person responsible doesn't take accountability. We're thrilled to hear that our team was able to make the repair process as stress-free as possible for you. We're also delighted that you were happy with the valet service. It's our goal to provide excellent service and we're so glad you had a positive experience.
Many Thanks
Nina
Great customer service & very happy…
Great customer service & very happy with the paint job
2025年3月14日
Fix Auto UK - Fix Auto Sandhurst からの回答
Good Evening Mr Goldsmith
We appreciate your kind words and are thrilled to hear about your positive experience with our services. We strive to provide excellent customer service and are glad you were happy with the repairs.
Many Thanks
Nina
Outstanding service
After a recent low level car shunt, the team at perfect paint took the whole stress out of the situation and of fixing my crumpled mini. Penny in the front office is unbelievably helpful and accommodating.
They were able to see my car the same day and did a temporary fix of my bumper so I could carry on driving it safely until we fixed a suitable date for repair.
The loan car was good quality, delivered to my door and everyone was so polite and helpful!
They finished the job earlier than expected and the body work was immaculate & it had even had a valet finish.
A week or so later, I noticed an issue with the heating which I thought might have been related to the crash and they were immediately on hand to help sort it.
I’ve never come across such a lovely helpful car repair team & can’t recommend them highly enough!
2025年1月27日
自発的なレビュー
Fix Auto UK - Fix Auto Sandhurst からの回答
Good Evening Sarah
We are delighted to hear about your positive experience with our team. It's wonderful to know that you felt supported and taken care of during a stressful time. We strive to provide exceptional service and it's heartwarming to hear that our team, particularly Penny, went above and beyond to assist you. We are proud of our commitment to customer satisfaction and appreciate your kind words about the quality of our work, the loan car service, and the overall helpfulness of our team. We are glad that we were able to help you get back on the road quickly and safely. We are also pleased to hear that you were happy with the valet finish and that we were able to address the heating issue promptly. Your feedback is invaluable to us and we are grateful for your recommendation.
Many Thanks
Fix Auto UK - Fix Auto Sandhurst からの回答
Good Morning Sjanet
Thank you for your kind words and 5-star rating! We're thrilled to hear you were happy with our service. We strive to provide excellent customer experiences, and your feedback means a lot to us.
Many Thanks
Fix Auto UK - Fix Auto Sandhurst からの回答
Good Morning Mr Monk
Thank you for the 5 star review. We appreciate your positive feedback and are glad you're satisfied with our work and support.
Many Thanks
Fix Auto UK - Fix Auto Sandhurst からの回答
Good Morning Gurj
Thank you for 5-star rating! We're so glad to hear you found our service to be clear and easy to work with. We appreciate your feedback and will share it with the team.
Many Thanks
Very happy with speedy service provided…
Very happy with speedy service provided whilst my car was being repaired. Great customer service.
2025年3月10日
Fix Auto UK - Fix Auto Sandhurst からの回答
Good Afternoon Louella
Thank you for your kind words and 5-star rating! We are delighted to hear you were happy with the service you received while your car was being repaired. We appreciate your feedback and are glad you had a positive experience with our customer service.
Many Thanks
Nina
What a fantastic company
What a fantastic company! Penny, Kevin and the team provided an absolutely brilliant service when my car needed fixing after an accident. They were so professional, so friendly and got my car fixed so quickly. I really can't praise them enough!
2025年1月8日
自発的なレビュー
Fix Auto UK - Fix Auto Sandhurst からの回答
Hi Lucy
Thank you for the 5 star review. We're thrilled to hear you were happy with the service you received. We strive to provide excellent customer service and high-quality repairs, and we are glad that we met your expectations.
Many Thanks
Nina
Excellent quality repair
Excellent quality repair. Smart collection & delivery driver. Completed ahead of schedule. Great communication from the team. Highly recommended.
2025年2月13日
Fix Auto UK - Fix Auto Sandhurst からの回答
Hi Matt
Thank you for five-star review! We're thrilled to hear you were happy with the quality of the repair, our driver, and the team's communication. We appreciate you taking the time to share your positive experience.
Many Thanks
Nina
Car Repair Following Non-Fault Accident
Done a really good job on my wife’s car after a contractor van broke the wing mirror off and scratched the doors.
2025年1月9日
Fix Auto UK - Fix Auto Sandhurst からの回答
Good Morning Mr McClure
We're so glad to hear your wife's car is looking great again! We appreciate you choosing our services and are thrilled that we could help restore it to its previous condition after that unfortunate incident. We strive to provide excellent workmanship and customer service, and your feedback confirms we're on the right track. Thank you again for your kind words; we value your business.
Many Thanks
Nina
Staff are very helpful especially Kevin…
Staff are very helpful especially Kevin and supportive and always do a first class job. I would not take my vehicles anywhere else.
2024年12月13日
Fix Auto UK - Fix Auto Sandhurst からの回答
Good Afternoon Mr Allen
We appreciate your kind words and are thrilled to hear about your positive experience. We're glad you found our staff helpful and supportive, and we'll be sure to pass along your compliments to Kevin.
Many Thanks
Nina
The repairs to my car were as a result…
The repairs to my car were as a result of my first accident in 34years. The treatment that I received was second to none and the repairs caried out expertly and efficiently. All who I came in contact with were most helpful and polite. My grateful thanks.
2024年11月13日
自発的なレビュー
Fix Auto UK - Fix Auto Sandhurst からの回答
Good Afternoon Mr Baldwin
We are so pleased to hear that you had a positive experience with us. We strive to provide our customers with the best possible service, and we are glad that you were satisfied with the repairs and the treatment you received.
Many Thanks
Nina
I had the pleasure to work with them…
I had the pleasure to work with them twice. Very quick and professional team ,especially Penny.
2024年11月13日
自発的なレビュー
Fix Auto UK - Fix Auto Sandhurst からの回答
Good Afternoon Larisa
We're thrilled to hear about your positive experience! It's wonderful to know you found our team quick and professional. We're so happy you had a great experience working with Penny.
Many Thanks
Nina
Fix Auto UK - Fix Auto Sandhurst からの回答
Thank you for taking the time to leave us a great review. We really appreciate your comments.
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