Fix Auto UK - Fix Auto Sidcup レビュー 138

TrustScore 5段階評価の4.5

4.6

Unit 5, Five Arches Business Estate, Maidstone Road, DA14 5AQ Sidcup, Kent, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The most professional outfit out there i used these when my bmw 840i was damage all down passenger side car was returned in showroom condition repair was perfect was kept informed all through repair b... もっと見る

企業が回答しました

5つ星のうち5の評価

The service was amazing - kept up to date at all times with what was happening to the car. The job was done perfectly and the car come back immaculate and the cleanliness was superb. The car was colle... もっと見る

企業が回答しました

5つ星のうち5の評価

Very good customer service. Excellent repair work and car retuned sparkling clean inside and out. They even removed scuff marks from the opposite side of my car without being asked to do so. Would def... もっと見る

企業が回答しました

5つ星のうち5の評価

It very good bodywork repair etc inc very cleaning car wash etc I impressed as other car wash was poor not clean properly as I prefer your company car wash I hope I try ask them clean my car again in... もっと見る

企業が回答しました


企業情報

  1. 自動車修理店
  2. 車体専門店
  3. 自動車のへこみ修理サービス
  4. 自動車修理・整備店
  5. ハイヤー サービス

当該企業による記述

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

当該企業による記述

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

連絡先

  • Unit 5, Five Arches Business Estate, Maidstone Road, DA14 5AQ, Sidcup, Kent, 英国

  • 0208 309 5151

4.6

優良

TrustScore 5段階評価の4.5

138件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Fixed Car

This company fixed the front end of my car after an accident and they were so good in letting me know the progress of my cars repairs the whole time it was in their care, it made the whole situation so much more stress free so I would 100% recommend using this company to fix your car as it has come back now good as new😁

2021年8月27日
Fix Auto UK - Fix Auto Sidcup ロゴ

Fix Auto UK - Fix Auto Sidcup からの回答

We are so pleased you are happy with our service and the repairs to your vehicle.it is lovely for our staff to read reviews like this ---- thankyou! :)

5つ星のうち5の評価

Brilliant service

Brilliant service. Lovely staff
Car repairs to a high standard. Very professional

2021年8月26日
Fix Auto UK - Fix Auto Sidcup ロゴ

Fix Auto UK - Fix Auto Sidcup からの回答

Thankyou so much for taking the time to leave this lovely review - we really do appreciate it!

5つ星のうち5の評価

Great!

Great service, car was returned in about two weeks. Friendly staff, Can’t recommend highly enough!!

2021年8月20日
Fix Auto UK - Fix Auto Sidcup ロゴ

Fix Auto UK - Fix Auto Sidcup からの回答

Hi Victoria
What a lovely review! Thankyou for taking the time to give us your feedback :)
Tammy Johnson

5つ星のうち4の評価

Great quality repair, took longer than expected

Very good repair on the car damage and accommodating to collect and drop off car. Slightly disappointed with length of time car was in the garage.

2021年8月18日
Fix Auto UK - Fix Auto Sidcup ロゴ

Fix Auto UK - Fix Auto Sidcup からの回答

Good Morning David
Thankyou for your 4 star review :)
I am sorry the repairs took longer than anticipated, we do sometimes encounter delays during the repair process and understand this can be frustrating.
Tammy Johnson

5つ星のうち5の評価

Great service

I had some insurance repair work done to my car. Repair works all very good and also they kept me regularly updated on the progress of the repairs as well as collection date.

2021年8月18日
Fix Auto UK - Fix Auto Sidcup ロゴ

Fix Auto UK - Fix Auto Sidcup からの回答

Hi Chris
Thankyou for this lovely review :)
Tammy Johnson

5つ星のうち2の評価

Very disappointed of the service

Very disappointed of the service. After two months fighting to get our car sorted, needed to talk to a main dealer to sort some parts out, and chasing them up daily. Finally we got our car back, but even more disappointed. On both front doors thresholds we get some strange deep scratches. They hold our car longer then we drove it or enjoyed (we just got it a week before the accident). They tried to blame us for the dents, but the car was spot on before their repairs. Really sad, we'll never go back, even if we have to change our insurers. Try to avoid

2021年8月17日
Fix Auto UK - Fix Auto Sidcup ロゴ

Fix Auto UK - Fix Auto Sidcup からの回答

Dear Mr Nikolov

I am very sorry to read your review and your dissatisfaction with the service you received from us. I would however like to answer your comments below .

The delay on your car repair was due to the fact that Hyundai could not supply all the parts required to facilitate the repair , the grille and bonnet for your car were unavailable at the time of ordering and as
your car was in an unroadworthy condition you were unable to use it . This was communicated to you as soon as we were made aware by the Hyundai parts supplier . We requested a national
search for the parts but unfortunately had to wait until they were available in the UK . This situation was out of our control , parts do sometimes go on ‘back order’ due to lack of supply with many manufacturers. Covid has increased the problem causing stress and inconvenience for car owners and repairers alike . A courtesy car was supplied to you during this time , it is never our intension to extend repair time frames unnecessarily.

The damage to your car /deep scratches have been caused by the seatbelt buckles being shut in the doors , several times by their appearance . This is quite common and we see it on many cars . We
had no reason to use your seatbelts and I cannot see how this damage to more than one door aperture could have been caused whilst you car was in our care .
If you wish to discuss this further please do not hesitate to contact me on 0208 309 5151
Kind regards
Steve Clayton
Managing Director

5つ星のうち5の評価

Great job done!

Great job done by the team on the damage to the car caused by unknown individual in a supermarket car park.
Car came back cleaner than it had been for years.
Thank you!

2021年8月10日
Fix Auto UK - Fix Auto Sidcup ロゴ

Fix Auto UK - Fix Auto Sidcup からの回答

We are so pleased to read this lovely review and will be sure to pass your comments on to our valeter :)

5つ星のうち4の評価

Very professional and friendly service…

Very professional and friendly service from all staff I dealt with. The gentleman who picked up my car & delivered it after it was repaired is a credit to the Company as he is extremely professional, polite, friendly and courteous!

2021年7月25日
Fix Auto UK - Fix Auto Sidcup ロゴ

Fix Auto UK - Fix Auto Sidcup からの回答

Thankyou for your lovely review - Tammy

5つ星のうち5の評価

Had my car fixed and was given a…

Had my car fixed and was given a courtesy car. Such good service. I was really impressed. Friendly and helpful staff. No problems at all and got my car back within 2 days. Couldn't ask for a better service. Thank you

2021年7月16日
Fix Auto UK - Fix Auto Sidcup ロゴ

Fix Auto UK - Fix Auto Sidcup からの回答

Thank you for such a lovely review!

5つ星のうち5の評価

Fantastic

Fantastic, very friendly and efficient service. Highly recommended!

2021年7月9日
Fix Auto UK - Fix Auto Sidcup ロゴ

Fix Auto UK - Fix Auto Sidcup からの回答

Thank you for your great review!

5つ星のうち5の評価

Excellent service from start to finish

Excellent service from start to finish. One happy customer here I am to have my car delivered back to my door, clean inside out as well after a repair body work.

2021年7月8日
Fix Auto UK - Fix Auto Sidcup ロゴ

Fix Auto UK - Fix Auto Sidcup からの回答

We are glad you are a happy customer :) thankyou for the lovely review!

5つ星のうち1の評価

My car has not been fixed correctly as…

My car has not been fixed correctly as reported.
There was still a big gap under the headlights which was part of the accident.

2021年6月28日
Fix Auto UK - Fix Auto Sidcup ロゴ

Fix Auto UK - Fix Auto Sidcup からの回答

I am sorry you are unhappy with the repairs to your vehicle. The alignment issue with your vehicle is being dealt with by your insurers as this relates to previous repairs to your vehicle. We are in communication with them to see how they would like us to proceed.

5つ星のうち1の評価

Worst service ever

Worst service ever. My car had to be taken to the dealer after to be properly repaired. DO NOT USE this service if you care about your car. You will get it back worst than you took it to them

2021年6月27日
Fix Auto UK - Fix Auto Sidcup ロゴ

Fix Auto UK - Fix Auto Sidcup からの回答

Dear Mr Stefan. I am sorry to hear you are unhappy with the repairs to your vehicle. Having looked at our file I can see we fitted an exhaust to your vehicle after which you reported other issues. Your insurance company advised for you to take your vehicle to the main dealer who found that the issues with your vehicle were not incident or repair related. A full report from the main dealer was sent to your insurance company who I then understand contacted you to discuss. We had no further involvement on this.

5つ星のうち4の評価

fixed car after accident

work done is nice, got back my car before expected time. Staff are nice. Would be better if cleaned properly in and out.

2021年6月23日
Fix Auto UK - Fix Auto Sidcup ロゴ

Fix Auto UK - Fix Auto Sidcup からの回答

Thankyou for your lovely review - I am sorry you felt let down by the lack of valet service on your vehicle. We are only able to offer a hoover and wash service on the vehicles we repair as stated by your insurance provider.

5つ星のうち5の評価

car repairs

I dropped off my car for repairs and was offered a courtesy car. The car was repaired and I was able to collect my car the next week. Overall good customer service.

2021年6月21日
5つ星のうち5の評価

Friendly staff

They did not fix my car as the damage from my accident would have cause previous damage to need re doing so they advised my insurance to pay me the cost to get it repaired myself. When I came to collect my vehicle the staff were friendly and nice

2021年5月29日
Fix Auto UK - Fix Auto Sidcup ロゴ

Fix Auto UK - Fix Auto Sidcup からの回答

Thank you for leaving us a lovely review of our service

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