Fix Auto UK - Fix Auto Slough レビュー 126

I recently had my car repaired at FixAuto, and I couldn’t be more impressed with the experience. After needing two new doors, I got my car back in pristine condition – it looks and feels as good as new! The quality of the work was phenomenal, and their attention to detail was truly outstanding.

From start to finish, the customer service was top-notch. I initially dealt with Lucy, who was an absolute pleasure to work with. She was friendly, professional, and made the process smooth right from the beginning. The main communication throughout the repair was handled by Andy, and I can’t praise him enough. Andy was exceptional – he kept me updated regularly and made sure I was always in the loop about the progress of my car. His level of communication and dedication to customer satisfaction deserves special recognition – he’s definitely staff member of the month in my book!

Overall, my experience with FixAuto was nothing short of excellent. I want to extend my heartfelt thanks to the entire team for their hard work and professionalism. If you’re looking for an auto repair shop that delivers incredible results and exceptional service, I highly recommend FixAuto!

Excellent
Friendly and professional - everything you need.

I had an exceptional experience with Fix Auto. Their level of service was outstanding, and they handled all the stress following the accident with remarkable professionalism. They restored my vehicle to its original condition, making it look as good as new. Ranj and the entire team were fantastic, providing regular updates throughout the process, which truly eased my mind. I highly recommend them!

5 Star Service !
From start to finish they picked the car up Andrew was brilliant kept me informed on progress and promised I would have back in two and dead on two weeks the car was dropped all valued and gleaming thank you guys so much !

Andy and the team at Fix Auto have been fantastic. They have helped us out from beginning to end of a lengthy process after a car crash …
Highly recommend them !

I had a good experience.
Customer service and repair was excellent
I’d recommend

Wonderful service
My new car was involved in a non fault accident, Fix Auto repaired my vehicle and returned it to me in perfect condition, like brand new. I was kept updated throughout the process so pleased overall.
Andy and the team are fantastic.

My car required a lot of work doing to it after an accident in July 2024. Andy picked up my car in mid-August 2024 and returned it to me in immaculate condition (as good as new, inside and out) some six weeks later. Whilst the garage was waiting for spare parts I was kept updated by Lucy, via emails and phone calls. She was extremely knowledgeable on the repair process and explained everything to me in clear and understandable detail. And whilst my car was being repaired Andy kept me well informed of its progress. He was equally informative and confident in his dealings with me. Andy and Lucy are a credit to Fix Auto Slough. I always felt confident that my car was in good hands dealing them and with the team who worked on fixing my car. They did a great job! Jon

Andy and Lucy were excellent to deal with and they looked after me better than I could have wished. The workmanship was first class. I’d use these guys again without hesitation - let’s just hope I don’t have to!

2nd time using Andy (and co) at Fix Auto Slough. Always friendly, but they are always professionally reassuring in everything they do. It's so refreshing to be dealt with in a nice courteous way, and not "as a number". Can't recommended enough...

After a non-fault accident, fix auto was able to quickly and professionally repair my car. They kept me updated throughout the process and done a fantastic job on the repairs! I was in main contact with Andy and Lucy who both kept me updated on the progress of my car and done their best to move the progress along in a timely fashion! Thank you

I've had my car repaired by Fix Auto UK on multiple occasions, and each time, I've been thoroughly impressed by their outstanding service. One of the things I appreciate the most is their convenient pick-up and drop-off service right from my doorstep. The staff at Fix Auto UK are not only professional but also incredibly friendly, making the whole experience pleasant. The end results have always exceeded my expectations, leaving me truly satisfied. I highly recommend Fix Auto UK for anyone in need of top-notch car repairs.

Very happy with Fixautos right from the start. They replied promptly to all my enquiries and were transparent and upfront about what they were doing on the repairs and how long it would take. My car was picked up and delivered on time and Andy was very polite, friendly and helpful about answering all my questions and was patient with me so I understood all the processes regarding my repair. My repair was done impeccably to a proper professional standard, looked fabulous, like new. Car was clean and valeted beautifully on return. Would highly recommend to anyone, thank you for the brilliant customer service Andy and the team!!

Great customer service, polite
Explained the repair and cost of replacement damaged parts.

Following being hit by another car I had my rear windscreen/boot smashed and scratches and scuffs on the rear bumper. My car was collected the same day and I was kept in the loop of where my car was going. I had an update on my car as requested (I had a response very quickly). I had a phone call to say when my car was ready and offered a time for delivery suitable for myself and they delivered the car on time. Not only does my car look brand new it came back spotless (cleaned both inside and outside). The team are very professional and I would highly recommend them to my family and friends moving forward.

Great service. I was kept well informed throughout and the finished result is great. You’d never know it had been damaged! Would use their service again.

I recently had the unfortunate experience of a crash that left significant dents on the side door of my car.
Thankfully, Andrew was there to turn a stressful situation into a positive experience. From the moment I brought my car in, Andrew went above and beyond to not only fix the dents but also to ensure I felt comfortable and reassured throughout the entire process.Andrew's expertise and attention to detail were immediately apparent. He meticulously repaired the dents, making the door look as good as new. The quality of his work exceeded my expectations, and I couldn't be happier with the results.What truly set Andrew apart was his exceptional customer service. He took the time to explain the repair process, answer all my questions, and provide regular updates on the progress. His friendly and professional demeanor made me feel confident that my car was in good hands.Andrew's dedication didn't stop at just fixing the door. He also went the extra mile to make sure I was comfortable and satisfied with the service. His genuine concern for my well-being and his proactive approach to customer care were truly remarkable.In a situation that could have been highly stressful, Andrew's outstanding service and dedication turned it into a positive experience. I am incredibly grateful for his help and cannot recommend him highly enough. Andrew is a true professional and a valuable asset to the team!

Very easy and professional to deal with. My car was collected and ruths exactly when expected. The work was done perfectly and the car returned cleaned to within an inch of it's life.
Very informative through the whole process.

Once parts were sourced repair work booked repair work booked promptly . Work was done well and completed quickly to a high standard.

Thanks to Fix Auto for repairing my rear bumper within 2 weeks and back to me. Lovely job done. Would definitely recommend to family and friends.