My main criticism is that there was VERY little fuel in the courtesy car FixAuto gave me. I was told it was a quarter full, but after only 8 miles, an alarming message flashed up saying I was about... もっと見る
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所在地
所在地を変更Unit 140 Bradley Hall Industrial Estate, Standish, WN6 0XQ Wigan, Lancashire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Work completed quicker than expected! Staff at all times were courteous, helpful, friendly and very reassuring. The job itself is as good as if not better than new. Cannot tell anything had ever happe... もっと見る
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Kept informed by weekly phone calls and other calls at significant times. I am no expert but the bodywork repair job to me appears to have resulted in an excellent finish. I was provided with a courte... もっと見る
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Magnificent service! From start to finish this company have been brilliant. From the initial calls to fix the repairs, to the efficient and friendly service at drop off and introduction to the very... もっと見る
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企業情報
当該企業による記述
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Unit 140 Bradley Hall Industrial Estate, Standish, WN6 0XQ, Wigan, Lancashire, 英国
- 01257 422166
4.6
優良
248件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent work done and Excellent…
Excellent work done and Excellent communication while the work was being done, would definitely recommend.
2026年6月2日
Fix Auto UK - Fix Auto Wigan からの回答
We are so pleased to hear you were happy with our work and communication. Thank you for your recommendation!
Fix Auto Wigan
Great communication from start to…
Great communication from start to finish. Fantastic job done on car. Ace workmanship. Thanks.
2026年6月2日
自発的なレビュー
Fix Auto UK - Fix Auto Wigan からの回答
We appreciate your kind words. We are glad you had a great experience with our Company and the communication you received .
Fix Auto Wigan
Scarily Low Petrol in the Courtesy Car
My main criticism is that there was VERY little fuel in the courtesy car FixAuto gave me. I was told it was a quarter full, but after only 8 miles, an alarming message flashed up saying I was about to run out of petrol.
Also, the delivery man had little understanding of what an older person needs to know about the courtesy car. The handover was far too brief & inadequate.
Communication with their office was good & my own car was very clean on its return.
I lack the technical knowledge to say how well the car was repaired, but at least it looks good.
2026年5月19日
Fix Auto UK - Fix Auto Wigan からの回答
Thank you for your valuable feedback. We sincerely apologize for the low fuel in the courtesy car and the inadequate handover experience. We are addressing these issues with our team to ensure better service. We are pleased your car was clean and repairs looks good.
Fix Auto Wigan
the service was good.
2026年5月20日
Fix Auto UK - Fix Auto Wigan からの回答
Thanks for taking the time to leave your Feedback. We are always striving to improve our service so any comments on how we can achieve 5 stars would be greatly appreciated.
Fix Auto Wigan.
It took over 3 months!!!
It took over 3 months to repair my car
I was provided with a courtesy car I was unable to drive as it was too small and low. I am disabled.
When I queried this I was told I was lucky to even have a courtesy car! They had apparently run out. Bear that in mind if you’re thinking of using them.
I received over a dozen text messages telling me that my car hadn’t been repaired. I kinda figured since I was stuck in the house!
It was only after complaining to my insurance company in a very loud voice that my car was miraculously fixed the next day! Coincidence? Probably not.
A complaint has been raised with my insurance company. Hopefully they will not use this company again.
2026年5月7日
Fix Auto UK - Fix Auto Wigan からの回答
Thanks for taking the time to leave feedback about your experience, I understand your frustration about the duration of the repairs which were caused due to availability of parts as your vehicle is Chinese, With regards to your replacement Courtesy car all our vehicles are larger than the standard Courtesy car entitlement on your policy so may be something to bare in mind when you discuss your renewal. I hope you are happy with the standard of repairs carried out and if you would like to discuss this is more detail do not hesitate to contact us.
Regards
Fix Auto Wigan
Fix Auto UK - Fix Auto Wigan からの回答
We appreciate your kind words! We're so glad you were happy with our fast service and the polite, patient, and friendly staff. Thank you!
Fix Auto Wigan
Nice result but took far too long
I was pleased with the actual bumper repair to my car however it was stressful dealing with the office staff member who was most unhelpful and inefficient. There were too many delays so it took four weeks to complete the job which was far too long.
2026年4月21日
Fix Auto UK - Fix Auto Wigan からの回答
We appreciate you sharing your experience. We're glad you were pleased with the bumper repair. We're sorry to hear about the difficulties and the delays you experienced. We'll address these issues to improve our service.
Fix Auto Wigan
Fix Auto UK - Fix Auto Wigan からの回答
Thanks for taking the time to leave a 5 star review :)
first class work and very helpful
2026年3月18日
Fix Auto UK - Fix Auto Wigan からの回答
We appreciate your positive feedback and are happy you were pleased with our first-class work and helpful service.
Fix Auto Wigan
Professional team very approachable and…
Professional team very approachable and understanding did a great job of all repairs highly recommended
2026年3月17日
Fix Auto UK - Fix Auto Wigan からの回答
We appreciate you taking the time to leave us this fantastic review. We are happy to hear that you found our team professional and approachable and were pleased with the repairs.
Fix Auto Wigan
The service was great and the…
The service was great and the communication was on point. Mark picked up the car and he was quite professional. My car came back looking brand new.
2026年3月11日
Fix Auto UK - Fix Auto Wigan からの回答
We appreciate your five-star review! We're happy to hear that you found the service great and the communication effective. It's wonderful your car looks brand new.
Fix Auto UK
Alan Barrett would use recommend to…
Alan Barrett would use recommend to anyone as did a first class job on my car very nice people to do business with can’t give enough praise for a first class experience thanks guys
2026年3月18日
自発的なレビュー
Fix Auto UK - Fix Auto Wigan からの回答
We're happy to hear that you had a first-class experience with us and that you would recommend our services. Thank you for your kind words and positive feedback; we appreciate it!
Fix Auto UK
Fantastic service and great repair…
Fantastic service and great repair work. Communication could have been better at the start, but once things got going the service was quick and the end result was very good.
2026年2月26日
Fix Auto UK - Fix Auto Wigan からの回答
We're glad you are happy with the repair work. We appreciate your feedback about the initial communication and we'll work to improve our processes. Thank you!
Fix Auto Wigan
Excellent work carried out and car came…
Excellent work carried out and car came back spotless
2026年2月25日
Fix Auto UK - Fix Auto Wigan からの回答
We're happy to hear that you were pleased with the excellent work and cleanliness of your car upon its return. Thank you for your positive feedback!
Fix Auto Wigan
Repairs to Motability car
Kept informed by weekly phone calls and other calls at significant times. I am no expert but the bodywork repair job to me appears to have resulted in an excellent finish. I was provided with a courtesy car. In all honesty I didn't like the courtesy car but it did the job it was clean inside and out. When my car was returned it was in a much cleaner condition than it was when it went.
2026年2月12日
Fix Auto UK - Fix Auto Wigan からの回答
We appreciate you sharing your experience! We're happy to hear that you were kept informed and satisfied with the repair work. We're also glad the courtesy car was helpful, and that your car was returned in an improved condition. Thank you!
Fix Auto Wigan
My experience was good over all but I…
My experience was good over all but I thought you would have cleaned the inside of my car as there was durty hard marks on my door so that’s what I give 4 stars
2026年2月12日
Fix Auto UK - Fix Auto Wigan からの回答
We appreciate your feedback and are glad your overall experience was positive. We're sorry the interior cleaning did not meet your expectations, and we'll review our procedures.
Fix Auto Wigan
Great service and friendly staff
Great service and friendly staff. Repairs were quick and car came back looking brand new inside and out.
2026年2月4日
Fix Auto UK - Fix Auto Wigan からの回答
We appreciate your positive feedback and 5-star rating! We're happy to hear you were pleased with our fast repairs and friendly staff.
Fix Auto Wigan
Really appreciate the work carried
Really appreciate the work carried out on my car and also the car been washed and cleaned . I would recommend Auto Fix to everyone in confidence.
2026年1月19日
Fix Auto UK - Fix Auto Wigan からの回答
We're happy to hear that you appreciate the work completed on your car, including the wash and clean. We appreciate your recommendation to others with confidence!
Fix Auto Wigan
Excellent service
2026年1月6日
Fix Auto UK - Fix Auto Wigan からの回答
We really appreciate you taking the time to leave a 5 star review :)
Very polite and helpful customer service
Very polite and helpful customer service.
Arranged a suitable time to pick up and drop off car.
Regular update on the repair.
2026年1月14日
Fix Auto UK - Fix Auto Wigan からの回答
We're happy to hear that our customer service was helpful and polite. We appreciate your positive feedback regarding the pick-up, drop-off, and repair updates.
Fix Auto Wigan
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