Friendly and reliable, great communication from start to finish, the two men that dropped the courtesy car and then collected it were both really nice and explained everything really well. Car looks g... もっと見る
所在地
所在地を変更Unit 108 Coed Aben Road, Wrexham Industrial Estate, LL13 9UH Wrexham, Clwyd, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Outstanding experience with Fix Auto Wrexham. The journey from start to finish and everything inbetween was seamless. Shout out to Natasha, always so warm, friendly, understanding and so down t... もっと見る
企業が回答しました
I cannot rate Fix Auto highly enough through what can be a very stressful experience. My car was collected and I was kept informed throughout the repair process by Natasha. My car was returned, lovely... もっと見る
企業が回答しました
Staff friendly and communication is great, they kept me informed at every step. My car was returned clean and repaired.
企業情報
当該企業による記述
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Unit 108 Coed Aben Road, Wrexham Industrial Estate, LL13 9UH, Wrexham, Clwyd, 英国
- 01978 661 507
4.7
優良
308件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Superb, Quality repair work, with constant updates.
Arranged through our Insurance company following an accident. They were superb throughout. Collecting and returning the car to the car rental company, so we were never without a car. Constant updates to the repairs. On return you could tell this was a top quality repair by tem. Highly recommended.
2025年6月12日
自発的なレビュー
Fix Auto UK - Fix Auto Wrexham からの回答
Good Afternoon Mr. Seymour
We are pleased to hear that you were pleased with the service provided following your accident. We appreciate your kind words regarding the collection, updates, and quality of repairs. It's good to know you highly recommend us and we will share your comments with our team.
Quality service
Great service from Fix autos,
Richard and the guys were so helpful.
Definitely recommending to friends and colleagues
Thank you Richard
2025年6月11日
Fix Auto UK - Fix Auto Wrexham からの回答
Good Afternoon Mr. Evanson
We are pleased to hear that you found our service great and the team helpful. We appreciate you recommending us to your friends and colleagues.
I'm so very pleased with this…
I'm so very pleased with this company.there excellent.from picking my car up.at the time they said.and keeping me informed as to what was happening with the repair. I can only say.there a very professional family business. And the work on the car was 100%
2025年6月5日
自発的なレビュー
Fix Auto UK - Fix Auto Wrexham からの回答
Good Morning Ms. Atherton
We are very pleased to hear you had such a positive experience with our services. It's great to know you were happy with our communication and the quality of the repair work. Thank you for your kind words and taking the time to leave us a review
Ok….
Used fix auto as insurance company provided them. Repair work to quarter panel and rear bumper is ok but over spray on rear door will need to be polished out. Not ideal.
2025年5月27日
自発的なレビュー
Fix Auto UK - Fix Auto Wrexham からの回答
Good Morning Mr. Limacher
We appreciate your feedback and are glad the repair work met your expectations. We're sorry to hear about the overspray on the rear door and will address this to improve our service.
Our Wrexham branch have made an attempt to contact your in relation to the overspray but have not received a response. If you would like to get in contact with them we'll get this situation rectified for you.
insurance repair
the service from start to finish was excellent , a young man called Morgan , very professional at his job , came to my property to finish the work on my vehicle was excellent , I can only praise you all for an excellent job .Thankyou, P Harding .
2025年5月19日
自発的なレビュー
Fix Auto UK - Fix Auto Wrexham からの回答
We appreciate your kind words, and for you taking the time to write a 5-star review! We are pleased to hear you had a positive experience and that you were pleased with the service provided. We pride ourselves on our customer service and are please to hear we met your expectations.
You provided a prompt and professional…
You provided a prompt and professional service, you gave me regular updates on the repairs to my car and provided me with a car whilst you repaired my car. The car came back clean and tidy and the repairs were A1. I could not tell that the car had been repaired. Thanks for doing such a great job that was professional and prompt.
2025年5月9日
自発的なレビュー
Fix Auto UK - Fix Auto Wrexham からの回答
Mr. Ford, thank you for your kind words and 5-star review. We are pleased to hear that you were happy with the service you received. We strive to provide our customers with a seamless and positive experience, from the initial contact to the return of their vehicle. We are pleased that we met your expectations and that you were pleased with the quality of the repairs.
Excellent repair to 2 new doors
Excellent repair to 2 new doors. Had an issue with keyless entry malfunction when I picked up the car, which was resolved swiftly. No complaints..
2025年5月7日
自発的なレビュー
Fix Auto UK - Fix Auto Wrexham からの回答
Thank you for taking the time to leave a 5 start review. We are pleased to hear you were happy with the repair to your doors. We appreciate you bringing the keyless entry issue to our attention and are glad it was resolved quickly. We strive to provide excellent service and are happy to hear we met your expectations.
Very satisfactory
Very professional. Very transparent. Good service. I was kept informed at regular intervals of the work progress on my car. Staff both at the call reception (Lauren) and the delivery driver (Roy), were polite, efficient and friendly. Job completed to a good standard. I received a spotless courtesy car. Also when my own car was returned to me after repair, it appeared very neat and clean.
Thank you, mych appreciated.
2025年4月14日
自発的なレビュー
Fix Auto UK - Fix Auto Wrexham からの回答
Thank you for taking the time to leave us a 5 star review. We are pleased to hear that you had a positive experience with our service. We strive to provide our customers with transparent communication and a seamless repair process, and we're glad that you were pleased with the regular updates, the courtesy car, and the quality of the repair. We value your feedback and will share it with our team.
Fix auto had my audi for around 6…
Fix auto had my audi for around 6 weeks. Not there fault as were awaiting parts. They kept in touch at every step and sorted out a courtesy car which was great. My car came back like new. The only thing i was a little annoyed about was the fact that (its not a big deal) they only washed one side of my car. I got it back clean on one side and dirty the other. The repairs were gret though so id definitely recomend them.
2025年3月12日
自発的なレビュー
Fix Auto UK - Fix Auto Wrexham からの回答
Thank you for taking the time to leave us a 5 star review. We are pleased to hear that you were happy with the repairs and the communication throughout the process, your comments will be passed on to our team. We understand your point about the car wash and apologise for the oversight. If you would like to contact our Wrexham branch on 01978 661507 we can arrange for your car to be cleaned at your convenience. We strive to provide a complete and satisfactory service, and we'll take your feedback into account to ensure this doesn't happen again. Thank you for your understanding and for recommending us.
Service top notch Fix Autoalong with expert…
Service top notch along with expert workmanship. Customer service second to none, polite and extremely helpful. Would recommend 100%. 😃
2025年4月15日
自発的なレビュー
Fix Auto UK - Fix Auto Wrexham からの回答
Thank you for taking the time to leave us a review and a 5-star rating. We are pleased to hear you were happy with the service you received and the workmanship carried out on your vehicle. We appreciate your feedback and are pleased to hear you would recommend us.
Very Smooth and Professional
From pick up of my vehicle to its return the experience was smooth and I was kept up to date on where the repair was up to. My only gripe would be the amount of time taken but I suppose it is to be expected.
2025年4月14日
自発的なレビュー
Fix Auto UK - Fix Auto Wrexham からの回答
Thank you for taking the time to leave a review share the positive experience you had with our service. We understand that waiting for repairs can be challenging, and we strive to keep our customers informed throughout the process. Thank you for your understanding and for sharing your feedback.
Brilliant service from initial comms…
Brilliant service from initial comms and arranging collection right through to return of my vehicle. Regular updates on progress throughout the work including keeping me updated on any delays due to waiting for parts to be supplied. Vehicle returned looking as new with no signs whatsoever that it had been involved in an accident.
I simply cannot fault the service.
Thank you to everybody involved.
2025年4月11日
自発的なレビュー
Fix Auto UK - Fix Auto Wrexham からの回答
Thank you for taking the time to leave a 5 star review. We are pleased to hear that you were happy with every aspect of our service, from the initial communication to the return of your vehicle. We strive to provide our customers with a seamless and stress-free experience, and we are pleased that you found our communication, updates, and repair work to be excellent. We will share your feedback with the team.
Auto fix gave a great service and…
Auto fix gave a great service and looked after my car for nearly 2 weeks!
They fixed all the damage and gave me daily updates. I would highly recommend due to their fast service and communication
2025年4月3日
自発的なレビュー
Fix Auto UK - Fix Auto Wrexham からの回答
Thank you for taking the time to leave us a 5-star review. We are glad to hear you had a positive experience with us. We always strive to provide excellent customer service and are delighted that you were happy with the repair work and the overall process.
Great service
Great service . Good communication. Customer driven. Door to door delivery.
2025年4月2日
自発的なレビュー
Fix Auto UK - Fix Auto Wrexham からの回答
We are pleased to hear about your positive experience. We always strive to provide excellent service and appreciate your kind words about our communication, customer focus, and door-to-door delivery.
Excellent service car was picked up on…
Excellent service car was picked up on the day I requested my car looked like new also car was valeted car was ready to be picked up by myself the time I requested
2025年3月11日
自発的なレビュー
Fix Auto UK - Fix Auto Wrexham からの回答
We appreciate you taking the time to leave us a five star review; and are delighted to hear that you were happy with the service you received. We strive to provide our customers with a positive experience, and we are glad that we were able to meet your expectations.
Excellent friendly service
Excellent friendly service. Regular updates and work completed to the highest standard.
2025年3月24日
自発的なレビュー
Fix Auto UK - Fix Auto Wrexham からの回答
Thank you for taking the time to leave such a positive review. We are pleased to hear that you were happy with the service and the quality of the work.
Very good job
I waited three weeks and was a bit disappointed that it took so long but when I saw the car after picking it up I understood why it took so long the effect was stunning with a clear conscience I can recommend Fix auto to everyone it was worth waiting so long thank you
2025年2月14日
自発的なレビュー
Fix Auto UK - Fix Auto Wrexham からの回答
Thank you for taking the time to leave us a review. Although your repair took a little longer than initially anticipated it is good to hear that you were ultimately pleased with the results. We strive to deliver the highest quality work, and we're glad you found the final product worth the wait.
I was sent to this company by my…
I was sent to this company by my insurance company.
My car was picked up by this company. I was notified every step of the journey of my car repairs. When my car was ready they delivered my car back to my home.
2025年1月24日
自発的なレビュー
Fix Auto UK - Fix Auto Wrexham からの回答
Thank you for taking the time to share your positive experience. We're glad to hear that you were satisfied with our service and communication throughout the repair process.
Efficient, keeps the customer informed
My car needed some insurance repairs, Fix Auto Wrexham collected my car from my home and left my courtesy car, they sent regular texts, and phone calls were dealt with efficiently and politely, my car was repaired and returned 2 weeks later, very pleased with their service.
A problem arose around 6 weeks after my repair, a message appeared on the dash saying 'service side detection system' and the blind spot detection stopped working. FixAuto agreed to take the car in to check, reset the system for me (even though they said it probably wasn't caused by the original repair), and even provided a courtesy car while it was with them. If it was possible to give six stars here I would. Great service from a great company!
2025年1月29日
自発的なレビュー
Fix Auto UK - Fix Auto Wrexham からの回答
Thank you for taking the time to leave us a review and share your positive experience. It's great to know that you found our service efficient, polite, and helpful throughout the repair process. We appreciate your kind words and will share them with our team.
Car looked like new
I was sent by my insureres, they did a great job on my car, no complaints. I was given a lovely new SUV hire car, the only complaint being they wouldnt let me keep it lol. Would highly recommend.
2025年1月20日
自発的なレビュー
Fix Auto UK - Fix Auto Wrexham からの回答
Thank you for taking the time to leave us a five star review. We are pleased to hear you were happy with the service provided. We strive to ensure our customers have a positive experience, and it's great to hear that you were satisfied with the work done on your car and the courtesy vehicle.
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