Flair Espresso レビュー 

60
•
TrustScore 5段階評価の4

4.2

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I am so happy with my Flair Espresso Pro! I've been using it for four months now. I just made espresso for a friend who trains baristas and it made me proud and happy to watch his face change as he sm... もっと見る

企業が回答しました

5つ星のうち5の評価

Amazing customer support! Same day response with helpful tips and a genuine interest in helping us pull a great shot. Still working on fine tuning but there’s so many variables to play with.

企業が回答しました

5つ星のうち5の評価

Just came here because everyone is complaining for <$20 increase in shipping cost.. which is out of control of Flair, and they do amazing job replying to all those complains.. common guys - $20 - is i... もっと見る

5つ星のうち1の評価

Backed a product on kickstarter only for Flair to jack up the shipping costs. No response from company on this, it's a shame that lots of influencers will shill their products without having t... もっと見る

企業が回答しました

企業情報

  1. コーヒーメーカー提供業者

当該企業による記述

Flair Espresso designs a portfolio of manual lever-based espresso makers, and accessories, for anyone that is interested in brewing delicious espresso at home or while on the go.


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4.2

ほぼ満足

TrustScore 5段階評価の4

60件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

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4.2

すべてのレビュー

(60)

過去12か月のレビュー数: 25件

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5つ星のうち5の評価

Great product and perfect customer…

Great product and perfect customer service!
Been using product for 5+ years daily and it has been great. Due to own error I needed a replacement part shipped internationally that was not immediately available in webshop. Customer service was very quick and helpful. Would highly recommend!

2026年1月8日
自発的なレビュー
Flair Espresso ロゴ

Flair Espresso からの回答

Hi Max! We're so glad to hear that you're a long-time customer and are glad we were able to give you the support you needed! Happy brewing!

5つ星のうち5の評価

Magnificent Customer Service

Abbey was fantastic and extremely helpful in a matter where the problem was completely caused by my mistake. If this was the customer support, I can only imagine how good the product will be. I'm looking forward to receiving it and having the most delicious espresso of my life.

2025年12月19日
自発的なレビュー
Flair Espresso ロゴ

Flair Espresso からの回答

Hi Boris! Thanks so much for sharing this information. We'll pass this on to Abbey and we can't wait for you to brew incredible espresso!

5つ星のうち5の評価

Great Machine, Great Customer Experience

Helpful responses that didn't feel templated in how to use the machine to make the best espresso, even though it was not a technical problem.

2025年12月17日
自発的なレビュー
Flair Espresso ロゴ

Flair Espresso からの回答

Hi there! Thanks so much for the review and we're glad you enjoyed working with our team. We try to add a personal and human touch to every interaction!

5つ星のうち5の評価

Excellent products and customer service

The Flair Espresso products and customer service area cut above the rest. Highly recommend them for an elevated espresso experience!

2025年12月3日
自発的なレビュー
Flair Espresso ロゴ

Flair Espresso からの回答

Hi Lynn! Thanks for leaving a review. We really appreciate it. We hope you have many years of great espresso with Flair!

5つ星のうち5の評価

Great coffee anywhere

My Flair has been consistent and reliable in the few years I’ve had it, with daily use at work and travelling. Well made and simply designed, I’m confident that’s its a great investment that should outlast me, especially as after sales with Flair had been great.

2025年12月8日
自発的なレビュー
Flair Espresso ロゴ

Flair Espresso からの回答

Hi! Thanks so much for your review. We are thrilled that you're enjoying your Flair daily and we'll be here if any questions arise! Happy brewing!

5つ星のうち5の評価

Excellent Customer Service

When I bought the coffee machine it was initially quite complicated to use and I wrote an email to customer support. I literally had a response within 10 minutes and I could email back and forth as I had various questions about the unit. Responses were quick professional and included videos showing me how to use the unit. I was extremely impressed by the support I received from Vergil and team. And with their help I pulled one of the best tasting espresso shots I've ever made so I know the machine works.

2025年11月20日
自発的なレビュー
Flair Espresso ロゴ

Flair Espresso からの回答

Hi Jared - Thanks so much for your review! We're so glad that you're brewing great espresso with your Flair. Yes there is a learning curve but once you get it, best espresso anywhere. I've passed on your message to Vergil.

5つ星のうち5の評価

Buy These Fabulous Products

The best coffee set up. Spend the money. It's worth it.

The flair 58 gives me perfect espresso every time. I get marzocco quality latte microfoam from the wizard steamer. It takes time to learn but you'll get 30 years at least out of these devices. They are well built and durable.

2025年11月18日
自発的なレビュー
Flair Espresso ロゴ

Flair Espresso からの回答

Hi Sean - We are so happy to hear you're enjoying your Flair 58 and Wizard. We wish you many happy brews in the future!

5つ星のうち5の評価

Flair exceeded my expectations

Flair’s customer service exceeded my expectations and because of Vergil my workflow was barely interrupted.

Thank you, kindly, Vergil.

2025年11月8日
自発的なレビュー
Flair Espresso ロゴ

Flair Espresso からの回答

Thanks so much for your feedback Lee. I'm glad we were able to provide great support, and I'll pass your message on to Vergil!

5つ星のうち5の評価

I got the flare Neo and had one issue…

I got the flare Neo and had one issue in the very beginning when it broke and then had it break again after about a year of use. Both times they gave me a replacement and made sure I was taken care of. They are great. Thank you Abby R for your support

2025年11月10日
自発的なレビュー
Flair Espresso ロゴ

Flair Espresso からの回答

Hi Tyler - Thanks so much for your review! I'm glad we were able to take care of you as a valued customer and we wish you so much success in brewing delicious espresso in the future!

5つ星のうち5の評価

High quality espresso at home

I've been a Flair owner for a few years now and could not be happier with the experience. I have one at home and another at work. The machines are very well made, and make high quality espresso. They are also very easy to maintain. Add to that the options they offer. I think it would be hard for someone not to find a machine to their liking. In the rare instances that I've had issues, customer service responded quickly and took care of things without much back and forth. I'm very happy I chose Flair when I decided to go in the manual lever direction.

2025年11月5日
自発的なレビュー
Flair Espresso ロゴ

Flair Espresso からの回答

Hi Scott - Thanks so much for your review and trust. We are also glad you chose Flair when you went the manual route! :-)

5つ星のうち5の評価

I gave up on a Breville Barista pro and…

I gave up on a Breville Barista pro and went with the Flair 58 plus 2. Love it. I am in complete control of my shots. Learning all the time. Fantastic.

Customer service is second to none! Outstanding.

2025年10月13日
自発的なレビュー
Flair Espresso ロゴ

Flair Espresso からの回答

Hi Mike - Thanks so much for your review here. We're so glad you're loving the Flair 58 Plus 2.

5つ星のうち5の評価

Contacted Flair about my wizard steamer…

Contacted Flair about my wizard steamer not producing a lot of stream and within a day I had customer service emailing me back asking questions. I gave them a video and they were able to quickly diagnose an issue with a nozzle. They are sending me out a new nozzle ASAP. Super great customer service, definitely recommend Flair! Thanks!

2025年9月15日
自発的なレビュー
Flair Espresso ロゴ

Flair Espresso からの回答

Hi Ben - So glad we were able to solve your issue for you. But I'm sorry you had the issue in the first place. We'll work hard to make sure our QC catches everything ahead of time, and continue to provide great customer service if anything slips through the cracks. Enjoy your Flair Wizard Steamer!

5つ星のうち5の評価

Hurray for customer service

I originally had this as a 1 star, because I ordered without the 1Zpresso attachment, and the product was not compatible with the grinder we had.

However, after reaching out, their customer service was able to get the attachment sent out at just the cost difference.

If you order this product without the grinder or 1Zpresso attachment, make certain you have a compatible grinder, or this will be useless.

2025年9月8日
自発的なレビュー
Flair Espresso ロゴ

Flair Espresso からの回答

Hi Stephen - Thanks so much for your review and insight. We're glad we were able to sort out the issue with the Power Tower, and we hope it works well for you in the future. If you have any further trouble or challenges, don't hesitate to reach out.

5つ星のうち5の評価

The Flair 58+2 is excellent and so is their customer service!

I enjoy making espresso and own a normal espresso machine. I recently purchased a Flair 58 +2 for a more hands on experience and complete control. Coming from a regular espresso machine it takes a little bit of adjustment and getting used to it. Of course dialing in the grind and learning how to pull great shots. I'd say that after about an hour you will have it down pat.

I ordered the machine and it came quickly. Then a few days later I noticed a Labor Day sale. I used their web contact form asking if they could toss a few bucks back because I just received it. The next day I received a notification of a refund matching the sale.

Needless to say I am not only very happy with the machine and the fabulous espresso it creates (with my help), but also the excellent customer service.

To be honest I enjoy making my espresso with my Flair more than my dual boiler semi automatic. I enjoy the control and process. Just keep in mind that it takes a little getting used to.

I would also like to get the wizard steamer to compliment the Flair so I don't have to heat up my other machine to make my wife's cappuccinos :)

2025年9月1日
自発的なレビュー
Flair Espresso ロゴ

Flair Espresso からの回答

Hi Kleen - Thanks so much for your review. We're really happy that you're loving the Flair 58 Plus 2, and I'm glad we were able to get the sale price sorted. Please reach out to us if you've got any questions when brewing, and we'll be happy to help. And hopefully you can get your hands on a Wizard for your wife's cappuccinos - we're here for that as well :-)

5つ星のうち5の評価

High Quality Products and Service

I own several products from the Flair line and they are built to last. Their espresso machines are made with high quality materials, and you can tell right away that a lot of care goes into the design and craftsmanship. Whenever I've had questions, their customer service team delivered spectacular support. They were responsive and genuinely invested in helping me problem solve. Flair delivers great products and excellent support. I highly recommend!

2025年8月29日
自発的なレビュー
Flair Espresso ロゴ

Flair Espresso からの回答

Hi Brandon - Thanks so much for the review. We are absolutely dedicated to high quality products and great support. If you have any questions in the future please don't hesitate to reach out. We're happy to talk shop and espresso whenever.

5つ星のうち5の評価

Outstanding customer service!

I had a small issue with my Flair Espresso and reached out to the company. They responded immediately and sent me the replacement part without hesitation. Truly outstanding after-sales service — fast, efficient, and friendly. Thanks for standing behind your product!

2025年8月4日
自発的なレビュー
Flair Espresso ロゴ

Flair Espresso からの回答

Hi Remi - Thanks so much for the feedback! We're always happy to help. Come back if you have any questions in the future.

5つ星のうち5の評価

Stands behind their product

An issue came up with my Flair 58+ and the local dealer in Canada was unresponsive. Mihir from Flair Espresso took care of my issue through a different dealer, covered under warranty. It's operating reliably after getting a replacement part. Thanks!

2025年7月29日
自発的なレビュー
Flair Espresso ロゴ

Flair Espresso からの回答

Thanks for your feedback. I'm sorry that one of our selling partners was unresponsive but I'm also glad we were able to solve the issue for you. We'll discuss this internally with our team to make sure the customer service provided by our partners is effective and fast!

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