Jâai demandé lâannulation de mon abonnement, normalement le service mâa contacté et il mâont dit que câétait fait immédiatement. Merci à l'équipe de gestion des réclamations.
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Un site vendant de belles choses mais j'ai eu un petit problÚme de compréhension qui a engendré une action non désirée. toutefois aprÚs avoir expliqué la situation Eugéne à résolu le problÚme en un te... ãã£ãšèŠã
Attention GROSSE ARNAQUE sur Facebook !! Ils devaient me rembourser,mais rien !!! ð€¬ð€¬ð€¬ð©ð©ð© Ils ont même débité le mois suivant (avril) !! Et soi disant, si vous mettez un avis positif ici, ils vou... ãã£ãšèŠã
Valuto l' esperienza molto buono bravi ragazzi ma io rivoglio i miei soldi il.mio.risarcimento quando potete ridà rmelo.aspetto.domani il.mio. risarcimento sul mio conto corrente grazie rispondimi.
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ãã®äŒæ¥ã®Trustpilot å©ç𿹿³
ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
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Merci au responsable de l'équipe de gestion
Merci au responsable de l'équipe de gestion des réclamations pour sa réactivité et le remboursement de la somme indument perçue
Satisfaction
AprÚs un litige, résolution faite avec efficacité et professionnalisme
EN ATTENTE D'ACTION
Je reste en attente de la clÃŽture de mon compte
Le professionnalisme de l'équipe etâŠ
Le professionnalisme de l'équipe et leur compréhension
Scammers and their blackmailing me
Scammers and their blackmailing me, and I didnât receive any thing itâs been like 3 weeks and they keep sending me this email and they refuse to answer any of my emails look what theyâre sanding to me:
Hallo ********* ,
I am writing to you personally from the Escalation Team to discuss your case, which has been assigned to me for final review.
After carefully reviewing everything, I have approved crediting the charged amount to the same account you used for your purchase. This is an exception made specifically for your situation, as I wanted to ensure you were completely satisfied.
To finalize your case in our database and mark it as resolved, please share your feedback about your experience with me through a short review on Trustpilot. Your feedback not only helps me properly close your case, but also shows other customers they can trust us when they need help.
How to leave your review:
⢠Click this link:
⢠Select your rating (4 or 5 stars are always welcome).
⢠Write a short note about your positive experience ('Eugene helped me', 'Problem solved by Eugene' or 'Thanks to the Escalation team')
⢠Submit your review using your email or Google.
Thanks again for your patience.
Once your review is confirmed, we will process your compensation. Please allow 7â10 business days for the credited amount to appear in your account.
Best regards,
Eugene ð§®
Insightful Solutions, Always Ahead
Note: We respond to all messages within 24 hours. Response times may vary slightly due to time zone differences or outside of business hours, but we will get back to you as soon as possible.
TrÚs satisfaite du service
TrÚs satisfaite du service, trÚs réactif auprÚs des client. Mais toujours dans l'attente du remboursement de ma commande.
Emerald a résolu mon problÚme
Experiencia magnÃfica atendiendo misâŠ
Experiencia magnÃfica atendiendo mis reclamos. Gracias
Attention GROSSE ARNAQUE sur FacebookâŠ
Attention GROSSE ARNAQUE sur Facebook !! Ils devaient me rembourser,mais rien !!! ð€¬ð€¬ð€¬ð©ð©ð© Ils ont même débité le mois suivant (avril) !! Et soi disant, si vous mettez un avis positif ici, ils vous remboursent !! Mensonges !!
Wonderful customer service experience.
Wonderful customer service experience.
Gracias por ayuda
Remerciement
Je tiens à remercier lâéquipe de gestion des réclamations et principalement mR raj pour leur aide et leur collaboration
surpris mais relativement bien
Jâai demandé lâannulation de mon abonnement
Jâai demandé lâannulation de mon abonnement, normalement le service mâa contacté et il mâont dit que câétait fait immédiatement.
Merci à l'équipe de gestion des réclamations.
Que me ayudaron a la solución de miâŠ
Que me ayudaron a la solución de mi problema
SCAM
These guys are an absolute scam. They wouldn't refund my money. The first thing they said they won't do anything until I rate them. Of course, now unlikely that they'll do anything but screw them since they started to ignore me.
UPDATE- now they came back to me saying yeah we will only process your refund when you remove this review. I don't think it will get any better, but I'll leave it to them to impress.
Update Apr 1 2026:
The website don't allow me to remove my payment methods. Of course, even thought I asked them to hold the subscription, they went ahead and charged my card. So basically the only way not to be held hostage is to stop and reissue my credit card. At this point it's unlikely for them to refund me, so this is to ensure everyone is aware of the malicious and unethical behavior. If a website seems unintuitive when it comes to changing your payment method, almost likely it's intended.
Assistenza ottimale
Kenny mi ha aiutato, inoltre Il team di assistenza Ú reattivo. In poco tempe mi hanno risposto e risolto il mio problema. Grazie
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