Flight House レビュー 

214
•
TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Bruce Hayden, my sales assistant is a top class professional who always tries to search and get exactly the flight I want. He has helped over the past few years with some of my flights and I'm absolut... もっと見る

5つ星のうち5の評価

Dealing with Scott at Flight House is an absolute delight. He looks into ever detail for you and ensures that you are given the best that your chosen class of travel can offer. I've used Scott at Fl... もっと見る

5つ星のうち5の評価

Leo was extremely polite, helpful and patient. He went through various carriers, dates, and prices before we settled on our chosen flights. He kept us informed of every step sending emails with itin... もっと見る

5つ星のうち5の評価

Highly appreciated for booking services from Flight House every time our family need travel trips. Especially one of staff, Mr Sam Hanook, with whom I always deal has been very professional, trustw... もっと見る


連絡先

4.7

優良

TrustScore 5段階評価の4.5

214件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(214)

過去12か月のレビュー数: 1件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

FLIGHTHOUSE…

FIRST TIME I USED THIS COMPANY FLIGHTHOUSE
I WILL DEFINATELY BE BOOKING WITH THEM AGAIN
ABRAM WAS MY BOOKING AGENT HE WAS EXCELLENT IN BOOKING MY FLIGHT TO PHILLIPINES GOOD MAN MANAGEMENT SKILLS HE WAS VERY PROFFESIONAL YOU COULD SEE THAT HE WANTED HIS CUSTOMERS TO BE HAPPY AND TO UPHOLD THE GOOD NAME OF FLIGHTHOUSE
AND I WILL GLADLY TELL ALL MY FRIENDS TO BOOK WITH FLIGHTHOUSE

2023年6月2日
自発的なレビュー
5つ星のうち5の評価

AMAZING SERVICE

THE WHOLE PROCESS WAS AMAZING FROM START TO FINISH. THE REPRESENTATIVE ERIC WILSON WAS KIND AND COURTEOUS AND WAS NOT IN ANY RUSH. HE RANG ME BACK (WITHOUT REQUEST) AFTER EVERY STAGE OF THE BOOKING PROCESS TO MAKE SURE THAT ALL WAS IN ORDER AND IF I NEEDED ANY HELP. NEVER HAD THIS LEVEL OF CUSTOMER CARE SINCE THE 70'S

2023年5月26日
自発的なレビュー
5つ星のうち5の評価

Nathan had helped me before

Nathan had helped me before.
Extremely efficient & an excellent price.
All done on the same day.
I am very happy & will certainly continue to use him & recommend Trust pilot.
Thank you for your expertise Nathan.
Ann Eady

2023年5月19日
自発的なレビュー
5つ星のうち5の評価

I had excellent service from Sam

I had excellent service from, Sam, who guided me through the process of getting a flight ticket and took the time to check with me that all was fine. I needed extra legroom that Sam was able to arrange with no problem.

2023年3月15日
自発的なレビュー
5つ星のうち1の評価

Unfair treatment

How on earth could a regular customer by a ticket from an agent like flight house for close to £1000 and the customer called to tell them that the journey would not be possible due to some insecurity at the destination.The agent ask the customer to call back a day before the travelling date, the customer was involved in a road accident around the very time that was meant to call, but later call back few weeks to report what happened and was now asking the same agent to help in giving another date but your agent said that’s NO SHOW. The customer pleaded to them not to use the circumstances to give such a callous fadict ,all the pleas fell in the deaf hears of the agent
HOW CAN THEY MADE HIM LOST SUCH AN HUGE AMOUNT OF MONEY A REGULAR CUSTOMER

2023年4月24日
自発的なレビュー
Flight House ロゴ

Flight House からの回答

Hi Richard,
We apologize for the delay in responding you.
Indeed you are our one of the most regular & Loyal customer and your loyalty is most valuable to us.

As per our previous conversation (about a week before flight ) as well as our manager guided you that your flight had to be cancelled before the travelling date, because once a flight dates passed then it cannot be cancelled or changed.

We even provided you with the proof of recording of the conversation you had with the agent on the 14th March and you agreed with the agent that You had to call us at least 24 hours before your flight to guide us about your travelling plan.

You need to understand that your flight was not cancelled because we didn't get any instructions from your side and you informed us after 26 days (on the 16th April 2023) that you didn’t travel, by then there was nothing we can do because it was too late & according to the airline’s policy your ticket cannot be reused if action not taken prior to original departure date.

You are dealing with us for past 5 years & we always go extra mile for you in finding the best price.
We are really sorry for the inconvenience you faced & We are still offering the refund of unused airport taxes that will be received from airline for this ticket.
We value our all customers and Wish that all get the best service and do our best for it.

Thank you

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