I booked online for a flight and was contacted by Nick at Flightstravel who helped me and was very accommodating towards me for my booking. It’s me and my daughter travelling and he was helpful in a c... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I recently booked my airline ticket through Flights Travel and had a really smooth experience overall. The booking process was straightforward, and I was able to find a good fare without much hass... もっと見る
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I searched for a flight from Delhi to London and come across a company called 'flight travel' that offered much lower price.I decided to call and confirm that details to ensure there wouldn't be any... もっと見る
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I have had a really positive experience with Flights Travel. Flight prices had rocketed with trouble in the Middle East. They were initially a little slow in responding, but once I spoke to themNick... もっと見る
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企業情報
当該企業による記述
FlightsTravel.co.uk is one of the most renowned travel agencies in the UK with a high reputation for providing reliable, personalized and professional travel services to their customers. We specialize in providing flight deals across the globe at unbeatable prices and take pride in our post-sales services. We offer a wide variety of travel options, which can be customized and incorporated as per our customer’s requirements. We aim to make the process of designing your own holiday as transparent and proficient as possible. Our specialized search engine and our well-trained travel consultants provide the best options in the cheapest available price. Our aim is to save you time and money by providing personalized, simple and straightforward service in order to make your great escape hassle-free. Our dedicated, well trained, professional and friendly team has over 15 years of travel industry experience and will walk you through your travel plans and design an itinerary that is perfect for your vacation, keeping your ease as our priority. We take pride in our unparalleled knowledge about travels in every corner of the world. With our online presence, we are just a call away from a delightful experience. We offer incredible travel deals and services combined with the cheapest airfares to make your entire journey affordable. Flights & Travels Ltd offers great deals for everyone as we work with the world`s premium airlines to give you the cheapest fares to your dream destination. All flights and holidays booked with FlightsTravel.co.uk are 100% financially protected by the Travel Trust Association; therefore, you can book your flights with a peace of mind. For more details about TTA please visit https://www.thetravelnetworkgroup.co.uk/faqs ATOL is a financial protection scheme for UK travel companies and over 20 million holidaymakers and travellers are protected each year. When you buy an ATOL protected air holiday package or flight plus holiday from us you will receive an ATOL Certificate confirming your arrangements and your protection under our ATOL license. No Booking Fees on Phone Only Deals Cheaper Deals on Phone. Discounts Guaranteed!!!
連絡先
25 UNION HOUSE, UB3 1AA, Hayes, 英国
- 02080 904 904
- info@flightsTravel.co.uk
- flightstravel.co.uk
4.7
優良
354件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Quick and easy
Thank you, especially to Simon for helping me with my flight. Super quick & easy, highly recommend :D
2024年9月13日
自発的なレビュー
Flightstravel からの回答
Dear Rose,
Thank you for your 5-star rating and a great review and recommendation!
We appreciate you taking the time to write us a review and are glad you liked our customer service and the cheapest deals. We will surely pass on your remarks to Simon.
We wish you a safe flight and look forward to assisting you again.
Good luck,
FlightsTravel team
Nice and immediate help with booking…
Nice and immediate help with booking and provided the rate that helped me..
2024年9月3日
Flightstravel からの回答
Dear Sir,
Thank you for your 5-star rating!
We appreciate you taking the time to write us a review and are glad you liked our customer service and the cheapest deals.
We wish you a safe flight and look forward to assisting you again.
Good luck,
FlightsTravel team
Trustworthy service
Hi, Stella I am very grateful for you that excellent service.I just want to recommend to everyone you've to contact with flights travel agency if you want excellent and trustworthy service
2024年9月7日
自発的なレビュー
Flightstravel からの回答
Dear Peena,
Thank you for your 5-star rating and a great review!
We appreciate you taking the time to write us a review and are glad you liked our customer service and the cheapest deals. We will surely pass on your remarks to Nick.
We wish you a safe flight and look forward to assisting you again.
Good luck,
FlightsTravel team
Nick johnson
Nick johnson, excellent customer service
Very supportive and extremely helpful Highly recommend them for booking your tickets and making travel arrangements
We will contacting him again in future.
2024年9月7日
自発的なレビュー
Flightstravel からの回答
Dear Ms Kaur,
Thank you for your 5-star rating and an awesome review!
We appreciate you taking the time to write us a review and are glad you liked our customer service and the cheapest deals. We will surely pass on your remarks to Nick.
We wish you a safe flight and look forward to assisting you again.
Good luck,
FlightsTravel team
Simon Grey has been extremely helpful…
Simon Grey has been extremely helpful in managing my ticket arrangements. I am extremely grateful for all the help and coordination. Highly recommended.
2024年9月3日
自発的なレビュー
Flightstravel からの回答
Dear Mr. Singh,
Thank you for your 5-star rating and recommendation!
We appreciate you liked our customer service and the cheapest deals.
We wish you a safe flight and look forward to assisting you again.
Good luck,
FlightsTravel team
all was Excellent Services .
all was Excellent Services .
Thank you so much very helpful this company ,
we don't have have hassle at all.
The booking was very easy and smooth.
I can highly recommend.
2024年8月5日
自発的なレビュー
Flightstravel からの回答
Dear Stella,
Thank you for your 5-star rating!
We appreciate you taking the time to write us a review and are glad you liked our customer service.
We wish you a safe flight and look forward to assisting you again.
Good luck,
FlightsTravel team
best customer service
Nick Johnson and his fellow employees were a amazing help and provided the best option. and were very help fully when i had questions. and where helping me every step on the way. i am thank full for their service and will be buying tickets again in the future from this company
2024年8月6日
自発的なレビュー
Flightstravel からの回答
Dear Mr. Barkan,
Thank you for your 5-star rating and kind words!
We appreciate you taking the time to write us a review and are glad you liked our customer service.
We wish you a safe flight and look forward to assisting you again.
Good luck,
FlightsTravel team
Highly competitive prices and great service
I booked my flight to Montreal through Flightstravel because it was way cheaper than any other option. That was obviously the most important consideration but the service was super-good on top of that. I dealt with Nick Johnson who is absolutely delightful.
I don't know how Flightstravel get the cheapest deals but they are always worth checking out.
2024年8月3日
自発的なレビュー
Flightstravel からの回答
Dear Mr. Schofield,
Thank you for your 5-star rating and an awesome review!
We appreciate you taking the time to write us a review and are glad you liked our customer service and the cheapest deals. We will surely pass on your remarks to Nick.
We wish you a safe flight and look forward to assisting you again.
Good luck,
FlightsTravel team
Excellent customer service from Nick…
Excellent customer service from Nick Johnson, Excellent customer service from Nick Johnson! So willing to go out of his way to help me in anyway possible. Will be contacting him again in the future.
2024年6月26日
自発的なレビュー
Flightstravel からの回答
Dear Mr. Singh,
Thank you for your 5-star rating!
We appreciate you taking the time to write us a review and are glad you liked our customer service. We will surely pass on your remarks to Nick.
We wish you a safe flight and look forward to assisting you again.
Good luck,
FlightsTravel team
5-stars review for Nick Johnson
Was contacted by Nick Johnson - very patient and kind with my many questions - excellent customer service!
2024年6月10日
自発的なレビュー
Flightstravel からの回答
Dear Ms Poh,
Thank you for your 5-star rating.
We appreciate you taking the time to write us a review and are glad that you have liked our customer service. We will surely pass on your remarks to Nick.
We wish you a safe flight and look forward to assisting you again.
Good luck,
FlightsTravel team
Excellent customer service from Nick Johnson
Excellent customer service from Nick Johnson! So willing to go out of his way to help me in anyway possible. Will be contacting him again in the future.
2024年6月5日
自発的なレビュー
Flightstravel からの回答
Dear Drake,
Thank you for your 5-star rating.
We appreciate you taking the time to write us a review and are thankful for your kind words. We will pass on your remarks to Nick as well.
We wish you a happy and safe flight and look forward to assisting you again.
Good luck,
FlightsTravel team
Trans-Atlantic flights for work…
Booked trans-Atlantic flights for work through FlightsTravel as they offered by far the most competitive price. It turned out that the price they quoted was no longer available and so they called to ask me to pay an additional amount to book the same flight. Nick Johnson was very helpful in working to resolve this and was incredibly responsive and pleasant to deal with. Ultimately FlightsTravel were able to book me onto the original flight at the original price, so I am a happy customer. Just be aware that the price quoted may not be the final price as they are an intermediary.
2024年5月2日
自発的なレビュー
Flightstravel からの回答
Dear Kate Butler,
Thank you for your 4-star feedback and for choosing Flights Travel for your travel needs!!
Yes, we are not a direct airline. We are a UK-based travel agency with the best deals available in the market and are known for our best post-sales service.
We have looked at the matter and confirm that the fare was increased during the transaction. We always try our best to honor the same fare as displayed on our website and this is what we did in your case as well. If there is any possibility we can not offer the fare, we do offer a full refund on the same day of booking.
Please be assured, that the fares displayed on our website are the LIVE fares and are always the correct and final fares 99.9% of the time, but there is always a small room for rare cases where the fare can be slightly changed during the process.
We apologize for the inconvenience you have experienced during this process.
Thank you for bringing this matter to our attention, and we appreciate your understanding and patience.
Regards,
Flights Travel Team
Excellent customer service (Nick Johnson from Flights Travel)
Supported in booking my cross Atlantic travels for business purposes. The booking process was clear and straightforward. Hit a small bump in the process and the customer service from Nick Johnson was formidable. He persisted with bringing the issue to my attention, clearly took me through the issue and worked hard to resolve it for me at no cost. It was excellent service and I am grateful for the support making it feel seamless
2024年5月31日
自発的なレビュー
Flightstravel からの回答
Dear Kaly,
Thank you for your 5-star rating!
We are touched by your kind words and that's what keeps us going to offer the best post-sales services. We will surely pass on your kind remarks to Nick.
We wish you good luck and look forward to assisting you again in the future.
Take care,
FlightsTravel team
Easy and convenient
Had a great experience, bought two tickets from YYC to YYT. Got the tickets confirmed, instantly and everything was smooth
2024年5月27日
自発的なレビュー
Flightstravel からの回答
Dear Akshit,
Thank you for your 5-star rating.
We are glad that you had a good experience booking with us.
We wish you a safe flight and look forward to assisting you again.
Good luck,
FlightsTravel team
I have booked several flights with…
I have booked several flights with Flight travel and can say they are extremely helpful and very professional in what they do. Nick Johnson was very efficient attending to my requirements with continuous email updates and support. Thank you.🙏
2024年5月29日
自発的なレビュー
Flightstravel からの回答
Dear Ms. Mckenzie,
Thank you for your 5-star rating, and recommendation.
We appreciate you taking the time to write us a review and are thankful for your kind words. We will pass on your remarks to Nick as well.
We wish you a happy and safe flight and look forward to assisting you again in the future.
Good luck,
FlightsTravel team
Had a great experience from…
Had a great experience from FlightsTravel to book family Dubai Ticket. I would thank Nick Johnson especially for continuously contacting and offering me few more option.
2024年5月29日
自発的なレビュー
Flightstravel からの回答
Dear Mr. Parvez,
Thank you for your positive feedback and for choosing Flights Travel for your travel needs!!
We are glad that you had a good experience interacting with us.
We look forward to serving you again in the future.
Regards,
Customer Relations Team
Flights Travel
BUYER BEWARE
First time using this company... Purchased two tickets leaving LHR going to the states departing at 1300 and arriving at 2055 with one layover in BOS for 3,950.98 pounds. I received a call stating that flight was not available and they can put us on a different flight leaving at 1355 with a layover in JFK and arriving at 2200. We were fine with that except if I would have originally purchased that flight online it would have only cost us 2,720.78 pounds. I requested the refund in the price difference and was told NO!
2024年5月12日
自発的なレビュー
Flightstravel からの回答
Dear Stacie,
Thank you for your feedback and for choosing Flights Travel for your travel needs!!
We are writing to address the concerns raised regarding your recent purchase of flights from LHR to the States. Firstly, I express my sincere apologies for the disappointment or inconvenience you may have experienced during this process.
Upon further investigating the matter we would like to clarify that the flights were originally booked at the 11th hour i.e. a couple of hours before the departure. Since it was a very urgent travel and despite our best efforts, the airline could not confirm the booking as by the time it is issued, the boarding gates could be closed and you might end up losing all your money. At this point, we straight away called you and discussed in full detail the alternative flight options and we also offered you the full refund. I understand that you guys were at the airport and instead of accepting the full refund, you were quite happy to accept the next available flight option which was an hour later (LHR - JFK - States). We also clarified with you over the call that the picked option was 3920.78£ and you don't need any more money. We have also sent you the screenshot of the latest fare of 3920.78£ via WhatsApp as well. The fare you were talking about of 2720.78£ was an old fare and if you have tried to make the booking on 2720.78£ fare, the booking couldn't be successful.
I understand that this situation may have been frustrating, and I want to assure you that we always strive to provide the best possible solutions and the best post-sale service to our customers.
Since your review, I called you on your mobile a few times without success. I have also sent you a WhatsApp message to understand more about your experience with us during your last purchase and your review on Trustpilot, but unfortunately, we have not received any response from you.
Furthermore, We take our customers' feedback very seriously. I will personally review the call recording and escalate it to our senior department for further investigation. Please be assured that we are committed to providing excellent customer service to our customers, and we will take appropriate action to improve it further.
Please feel free to contact me directly at nick@flightsTravel.co.uk if you have any further concerns or if there is anything else I can assist you with.
Thank you for bringing this matter to our attention, and we appreciate your understanding and patience.
Regards,
Nick Johnson
Flights Travel Team
Flightstravel have been extremely…
Flightstravel have been extremely helpful in sorting a multicity trip to the USA. We had so much chopping and changing and each time Simon and the team were there to help me. I love that I can message directly on WhatsApp as well as talking over the phone. I'll be absolutely using your services again for the upcoming trips I've got.
2024年5月17日
自発的なレビュー
Flightstravel からの回答
Dear Ms Lorentzson,
Thank you for your 5-star rating, awesome review!
We are happy that you liked our customer service and appreciate you taking the time to write us a review. We will pass your words to Simon as well.
We wish you good luck and look forward to assisting you again in the future.
Regards,
FlightsTravel team
I have made a booking to fly to doha…
I have made a booking to fly to doha and had requested a change in the flight dates. Simon was very helpful and accomodating and helped us get the flights changed as we wanted. We really appreciated Simon’s help in getting this sorted and wouldn’t hesitate to use them again and recommend them to friends especially as their cheaper than other agents! Thank you
2024年5月15日
自発的なレビュー
Flightstravel からの回答
Dear Mr Ali,
Thank you for your 5-star rating, great review, and for your recommendation!
We are happy that you liked our customer service and appreciate you taking the time to write us a review. We will pass your words to Simon as well.
We wish you good luck and look forward to assisting you again in the future.
Regards,
FlightsTravel team
Simon is AMAZING
Simon is AMAZING. Not only was he so helpful via text he made sure he communicated clearly regarding my ticket. There was some sort of price mishap between the airline and flightstravel and he informed me right away about the problem-- and then he kept me informed every step of the process via text because I was busy gallivanting through a museum. Would recommend flightstravel to anyone and everyone.
2024年5月8日
自発的なレビュー
Flightstravel からの回答
Dear Nidha,
Thank you for your 5-star rating, great review, and for your recommendation!
We are happy that you liked our customer service and appreciate you taking the time to write us a review. We will pass your words to Simon as well.
We wish you good luck and look forward to assisting you again in the future.
Regards,
FlightsTravel team
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