I’m very happy with this wool pillow. It’s extremely comfortable, provides great support, and keeps its shape really well throughout the night. I especially love that it’s filled with natural wool —... もっと見る
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Fantastic unique product, delivered promptly. Beautiful and comfortable wool duvet which really helps with temperature regulation in the summer. It also really keeps it's shape so much better in the d... もっと見る
I'm now on my journey to being 'fully Floks' with a Floksy Topsy mattress enhancer, the winter wool duvet, quilted pillows and hemp and organic cotton bed linen. As a hot sleeper - menopausal - they m... もっと見る
企業が回答しました
Very friendly assistant who explained the difference between the items I was looking for. The quality is first class, well made and I’m looking forward to using it when the weather cools down.
企業情報
当該企業による記述
Our range of luxury, organic wool bedding includes pillows, duvets and mattress toppers. Everything is individually made in the U.K. using the finest, traceable British Wool and crisp, unbleached organic cotton. These unrivalled raw materials and quality UK manufacturing ensure that our bedding is the finest in the world and will help you sleep your best sleep.
連絡先
4.9
優良
335件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fantastic pillows
2024年2月29日
Floks からの回答
We really appreciate that you have taken the time to leave a 5 star review and hope you are enjoying a great nights sleep with your new luxury Floks pillows. Thank you.
Floks からの回答
Thank you for taking the time to leave a 5 star review! We are so happy to hear that you love your new duvet!
Quality mattress protector
Bought another double mattress protector from Floks. A quality product and highly recommended.
2024年2月18日
Floks からの回答
Thank you so much for another order. We really appreciate your custom and hope that you are enjoying a great nights sleep with your new protector.
First class products
Having reviewed wool bedding for some time. I decided to visit Floks to see their products first hand. I visited their shop twice and was very impressed with the quality and the finish of the products. I spoke at length with both the staff on each occasion. They were extremely helpful. Polite and informative. I originally ordered the pillows and then contacted the owner to discuss the duvets. Sophie was an absolute pleasure to deal with and I ended up ordering the all season duvet. I cannot believe the difference this has made to my sleep quality. I cannot recommend this company high enough. The staff and owner give outstanding customer service and the quality of the products is excellent. What a difference these products make. First class.
2024年2月14日
Floks からの回答
Hello Alan and thank you so much for taking the time to leave such a wonderful review. It was a pleasure to meet you both when you visited Floks at The Wool Store and we are so happy to hear that you are enjoying a great night's sleep with your new Floks bedding.
Floks からの回答
Thank you so much for your lovely review. It really does make our day here at Floks HQ to know that our customers love our wool bedding as much as we do!
Outstanding pillows
Outstanding product. Purchased the soft wool pillows x2. Great support. It is not as fluffy as a down pillow however it offers brilliant support (just right) and got a great nights rest. Simply love it. It is better than various others I have tried (Temper-Pedic symphony comes somewhat close). I can stop searching. Well packaged with a storage bag thrown in. Can recommend it wholeheartedly.
2024年2月10日
Floks からの回答
Thank you so much for taking the time to leave your 5 star review. We are so happy to hear that you are enjoying a supportive and comfortable night's sleep with your new Floks wool pillow.
Floks quality products are superb
I visited the Floks store. The staff were excellent. Very knowledgeable and informative. They were not pushy but very helpful and friendly. The quality of the products is outstanding. We fully researched wool bedding. It does everything it says. Best buy for a long time. I would recommend Floks to anyone. They are the best company I have ever dealt with. These guys are definitely premier league
2024年2月11日
Floks からの回答
Thank you so much for your lovely review and we were very pleased to meet you at the Wool Store shop. We hope that you are enjoying a great night's sleep with your new Floks wool bedding.
I bought a winter duvet from JOHN…
I bought a winter duvet from JOHN LEWIS( Floks) a it was on offer. It is nice and comfortable. But not warm enough.
I should get the extra- winter duvet directly from Floks
2023年12月1日
自発的なレビュー
Floks からの回答
Hello and thank you for taking the time to review your new Floks winter duvet. As the weight of wool duvets compared to feather can often feel a little lighter than people are used to it can take a few days to get used to having the warmth without the weight.
GOOD PILLOW,LITTLE BIT STRANGE SMELL!
GOOD PILLOW,LITTLE BIT STRANGE SMELL!
QUICK DELIVERY THANKS.
2024年1月24日
Floks からの回答
Thank you for taking the time to leave a review for your new pillows. Wool can have a natural woolly scent to start with and this will disappear over time and with regular airing outside which will also refresh and fluff up the fibres. Our woolly products are completely natural and sustainable and are hopefully helping you to have a great night's sleep.
Fluffy wool filled pillows
I was looking for a more natural, sustainable but luxurious pillow and I found it here! These pillows are the best I have ever slept on. Very happy with my purchase & would highly recommend.
2024年1月23日
Floks からの回答
Thank you so much for taking the time to review your new Floks wool pillows and we are so happy to know that you are enjoying a great night's sleep on your soft woolly pillows!
Great company
The duvet is very well made and warm, though it was not for me in the end as I found a little too rustly for my liking. Customer service is excellent and the return could not have been easier.
2024年1月8日
Floks からの回答
Hello and thank you for taking the time to leave a review and we are happy that know that our 30 night sleep guarantee enabled you to try out our luxury wool pillows. The high thread count in our organic cotton casings is very crisp until softened through usage. We appreciate that pillow preference is very personal and thank you for trying Floks.
Fantastic service with an amazing product
We had a specific enquiry and concern prior to ordering, which Sophie came back to us almost immediately and answered all our questions. The finish quality of the duvet is impeccable and the presentation equates to care and consideration that has gone into every aspect of the manufacture. Ours was a Winter plus and it certainly keeps you toastie!
2024年1月18日
Floks からの回答
Thank you so much for your wonderful review. We are so happy to know that your new Luxury Winter Plus duvet is keeping you warm and toastie and you are benefitting from a great night's sleep.
Very high quality wool duvet
Very high quality wool duvet. Beautifully made, snuggly and warm. I'm so pleased with my Floks duvet, I have bought another!
2024年1月5日
Floks からの回答
Hello and thank you so much for taking the time to leave your lovely review. We are so happy to hear that you have enjoyed sleeping under your luxury Floks duvet that you have returned to buy another one! We really do appreciate your custom.
High quality product
High quality product. Good communication with company. Authentic traceable British wool. Beautifully packaged. Delivers what it promises. Would recommend and buy again.
2023年12月29日
Floks からの回答
Thank you so much for your wonderful 5 star review. It really does make our day to know that we are delivering a super high quality British made product that our customers love. We hope you are enjoying a great night's sleep.
Doubtful value for money
Cashmere socks were nicely packaged and received in good time. They fit well and are warm. Completely fit for purpose, but my issue is price (and postage). They seem no better than a good pair of socks that can be found elsewhere for significantly lower cost. A nice purchase for someone where cost doesn't matter.
2023年12月14日
Floks からの回答
Hello Nigel and thank you for taking the time to review your purchase of cashmere socks. Our socks are made in Scotland and are 100% cashmere rather than combined with a percentage of synthetic material as we feel that this does give a superior product. We do use a next day delivery service as standard. Thank you once again for the feedback as this is always so important for our small family owned brand.
Floks からの回答
Thank you so much for taking the time to leave your 5 star review. We really do appreciate every customer. We hope you are enjoying a great night's sleep with your new Floks bedding.
Great Experience and Product
Great website, fantastic service and an excellent product. Would highly recommend.
2023年12月13日
Floks からの回答
Thank you Nick for taking the time to leave your wonderful review. It really does make our day here at Floks HQ to know that our customers are enjoying our luxury woolly bedding as much as we do.
Beautiful material and feel. My 3 year old LOVES it.
Beautiful material and feel, also helps to regulate his temperature. My 3 year old LOVES it!
2023年12月6日
Floks からの回答
Hello George and thank you so much for your lovely 5 star review. We are so happy that your son is loving his bedtimes!
Great customer service
2023年11月19日
Floks からの回答
Thank you Louise for your 5 star review , it really does make us very happy to know that we are delivering great service.
Excellent duvet
2023年12月6日
Floks からの回答
Thank you so much for taking the time to leave a 5 star review for your new Floks wool duvet. We hope you are enjoying a great night's sleep.
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