Had a wonderful experience today selecting carpets with Mike. He was very helpful and knew exactly where to direct us based off the description of the feel of carpet we wanted. This massively helped... もっと見る
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Superb service from start to finish. Great communication from Liam & Rob throughout the whole process and brilliant service from Andy in the showroom. Floorstore have now fitted out our whole house an... もっと見る
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Visited Floorstore in Leeds where nearly all of the Quick-Strep laminate flooring we wanted to look at was on display. Mike who we saw was not only very knowledgeable but also extremely helpful. Goo... もっと見る
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We’ve just had our third flooring order from Floorstore fitted today. Always great service from Mike in store who has the patience of a saint, nothing is too much trouble. Simon the surveyor who is al... もっと見る
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企業情報
当該企業による記述
The Floorstore, Leeds’ 18,000 square foot showroom is seen to be a leading light in developing flooring tailored to the customer’s requirements, with colour, design and texture as a priority. Here we pride ourselves on offering the highest quality products at the best prices, fitting and delivering throughout the UK on a daily basis to both domestic and commercial customers. Our sales team share over 150 years of collective knowledge in the flooring sector, enabling us to answer any queries that you may have.
We've Got You Covered
当該企業による記述
- Price Match Promise
- Found the same floor cheaper elsewhere? Speak to one of our friendly team in store about our Price Match Promise. We will happily match the price of a product at a competitor that is in stock and available within a 10 miles radius of the Floorstore.
- Flexible Finance
- We have a great range of flexible finance options available for our customers to help them spread the cost of their new carpet or flooring including 0% interest free and Buy Now Pay Later options, see our website for further information.
- Measuring & Estimating Service
- Not sure how much carpet or flooring you need? We offer a free, no obligation measuring and estimating service, simply pop into one our stores to find out more.
- Fitting Service
- We work with a range of hand chosen fitters across Yorkshire so we can arrange for your new floor to be installed so you can sit back and enjoy your new floor. Pop in store and speak to one of our team of friendly experts to find out more.
- Blue Light & Armed Forces Discount
- We’re proud to support those who serve our great nation, so if you work for the NHS, Emergency Services or Armed Forces then you could save up to 10% on flooring and beds. Just speak to a member of the team in store and they will be happy to assist you.
連絡先
91 Roseville Road, Sheepscar, LS8 5DR, Leeds, West Yorkshire, 英国
- 01132186210
Get FREE underlay on any flooring order
4.8
優良
63件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 91％に回答しています
通常48時間以内に回答
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Very helpful and knowledgeable
Very helpful and knowledgeable. Would definitely recommend
2026年8月29日
自発的なレビュー
Superb service from start to finish
Superb service from start to finish. Great communication from Liam & Rob throughout the whole process and brilliant service from Andy in the showroom. Floorstore have now fitted out our whole house and we couldn’t be happier
2026年8月15日
自発的なレビュー
Floorstore - Leeds からの回答
Having the opportunity to provide flooring for your entire home has been a real privilege. Liam, Rob and Andy will be thrilled to know their communication and support made the whole process such a success. Enjoy your beautifully finished home, and thank you for placing your trust in Floorstore!
Fantastic service from Mike
Had a wonderful experience today selecting carpets with Mike. He was very helpful and knew exactly where to direct us based off the description of the feel of carpet we wanted. This massively helped guide us make decisions as it can be quite overwhelming choosing carpets in a large store. Mike was fantastic with meeting our budgets and requirements based on where we wanted the carpets to go. Also very efficient at drawing up a quote and giving us a figure to walk away with and think about on the same day! Would highly recommend this store if you are looking for a variety and some excellent guidance.
Thank you to Mike!
2026年8月15日
自発的なレビュー
Floorstore - Leeds からの回答
Choosing from so many carpets can feel daunting, so it’s fantastic that Mike understood the look and feel you had in mind and helped narrow down the options. His ability to work within your budget, consider each room and prepare a quote so efficiently clearly made a difference. We’ll make sure he sees your lovely feedback!
Andy and Sharon really looked after us
Andy and Sharon really looked after us. Great advice on what we needed for the flooring install. Highly recommend visiting the Leeds store.
2026年8月15日
自発的なレビュー
Floorstore - Leeds からの回答
Andy and Sharon will be thrilled to know their advice helped you feel confident about your flooring installation. Thanks for highlighting the care you received and for encouraging others to visit our Leeds store!
Floorstore - Leeds からの回答
That’s exactly the experience we aim to provide. Thanks for taking a moment to share your feedback!
Really smooth experience
Really smooth experience. Sharon was super helpful and the whole process was great.
2026年8月15日
自発的なレビュー
Floorstore - Leeds からの回答
A smooth and enjoyable process is just what we want for every customer. Sharon will be so happy to know her support helped make your experience a great one!
Really helpful advice from Mike and…
Really helpful advice from Mike and Sharon. Looking forward to coming back to place my order in a few weeks
2026年8月15日
自発的なレビュー
Floorstore - Leeds からの回答
It sounds like Mike and Sharon have given you everything you need to plan your next steps with confidence. They’ll be ready to help when you return to place your order in a few weeks!
Floorstore Leeds - Mike
Visited Floorstore in Leeds where nearly all of the Quick-Strep laminate flooring we wanted to look at was on display.
Mike who we saw was not only very knowledgeable but also extremely helpful.
Good place to shop.
2026年8月8日
Floorstore - Leeds からの回答
Thank you for sharing your experience at Floorstore Leeds. It’s great to hear that our extensive Quick-Step display helped with your search and that Mike’s expertise and attentive service made your visit worthwhile. We appreciate your recommendation and hope you enjoy your new flooring!
Great service at Floorstore Leeds
Sharon and the team at Floorstore Leeds were very friendly and helped me find laminate that matches the color I was looking for. They arranged fitting and the whole process was easy and clear. I would recommend Floorstore Leeds.
2026年8月8日
自発的なレビュー
Floorstore - Leeds からの回答
It’s fantastic to hear that Sharon and the Leeds team helped you find the perfect laminate and made the process straightforward from selection to fitting. Thank you for sharing your experience and for recommending Floorstore Leeds!
Great service at store and the…
Great service at store and the installation was very smooth and beautifully done by Mr Sacco and apprentice. He’s done our 1st floor floors previously, and a superb job there too.
Thank you floor store.
2026年7月22日
Floorstore - Leeds からの回答
Thank you for your wonderful review! We’re delighted you received great service in store and that the installation went so smoothly. We’ll be sure to pass your kind words on to the fitter and his apprentice, it’s fantastic to hear they’ve done another superb job for you. Thank you for choosing Floorstore!
Great service as always
2026年7月7日
Floorstore - Leeds からの回答
Thank you for your continued support! We’re delighted you received great service once again, and we look forward to welcoming you back.
Floorstore - Leeds からの回答
Thank you for your lovely review! We’re delighted you were happy with our service and prices. We really appreciate your support.
Floorstore - Leeds からの回答
Thank you for your great review! We’re pleased to hear Johnny provided helpful advice and great customer care. We’ll be sure to pass your kind comments on to him!
third flooring order…
We’ve just had our third flooring order from Floorstore fitted today. Always great service from Mike in store who has the patience of a saint, nothing is too much trouble. Simon the surveyor who is always on time and always ready to answer questions and give good advice. Great team of fitters today in Mark and Adam who took great care in fitting our carpet and vinyl to make sure it was fitted perfectly despite there being a few tricky areas and made sure everything was tidied up before leaving. I would definitely have them fit any future flooring for us.
2026年7月1日
自発的なレビュー
Floorstore - Leeds からの回答
Thank you so much for taking the time to leave us such a lovely review. We’re delighted to hear that you’ve chosen Floorstore for your third flooring order and that you’ve continued to receive great service from the team.
We’ll be sure to pass your kind words on to Mike, Simon, Mark and Adam. It’s great to hear they were helpful, professional and took such care with the fitting, especially in the trickier areas.
Thank you again for your continued support, we really appreciate it and would be more than happy to help with any future flooring projects.
Thanks to everyone at Floorstore
Thanks to everyone at Floorstore. Everything went so smoothly...From choosing the laminate, to placing the order, to measuring, and to fitting. The two lovely young men came to fit the laminate were polite and professional. The laminate was fitted in a couple of hours. Very happy with Floorstore staff and the job they've done.
2026年2月18日
Floorstore - Leeds からの回答
Thank you for your wonderful review! We’re delighted to hear everything went smoothly from start to finish, from choosing your laminate and placing the order through to measuring and fitting.
It’s fantastic to know our fitting team were polite, professional, and completed the installation to such a high standard. We’ll be sure to pass on your kind words to everyone involved.
Thank you for choosing Floorstore. We’re so pleased you’re happy with your new flooring and the service you received!
Excellent service from Floorstone Leeds
Excellent service from Jonny at Floorstore Leeds and Vinnie and John from the floor laying contractor. We ordered Invictus Ultimus LVT in Majestic Oak in herringbone pattern. It looks great so very happy. The advice offered by Vinnie on how to look after our floor has been appreciated. The only negative was delay in the provision of the matching wood door and step plinth, but we were given temporary plinths and whilst it was provided a few weeks after the original fitting date I am very happy with the final result. Note: I understand due to the delays in getting these wood effect plinths Floorstore will no longer be providing these which is a disappointment as I wouldn't have placed an order without.
2026年5月21日
自発的なレビュー
Floorstore - Leeds からの回答
Hi Catherine,
Thank you for your detailed review! We’re delighted to hear you were happy with the service provided by Jonny, Vinnie, and John, and that you love your new Invictus Ultimus LVT in Majestic Oak herringbone.
It’s great to know the advice and workmanship from the team made such a positive impression, and that you’re pleased with the final result. We also appreciate your patience regarding the delay with the matching door bars and step plinths. Unfortunately, supply issues with these accessories have caused delays beyond our control, which is why we’ve made the decision to no longer offer them moving forward.
Thank you again for your understanding and for choosing Floorstore. We really appreciate your feedback and hope you enjoy your new flooring for many years to come!
Great personal service from
Great personal service from
Jonny and Mike today, thank you. Very helpful, patient and knowledgeable.
2026年4月29日
自発的なレビュー
Floorstore - Leeds からの回答
Hi Helen,
Thank you for your lovely review! We’re so pleased to hear you received great personal service from Jonny and Mike.
It’s great to know they were helpful, patient, and knowledgeable throughout your visit. We really appreciate your feedback and hope to see you again soon!
I had a great experience at the…
I had a great experience at the Roseville Road Floor store thanks to Mike and Jonny. Both were genuinely helpful, knowledgeable, and went out of their way to make the process easy from start to finish. They took the time to understand what I needed, offered practical advice without any pressure, and made sure everything was clear and straightforward.
Customer service like this is rare—friendly, efficient, and actually focused on getting the right outcome rather than just making a sale. A real credit to the store. Would definitely recommend!
2026年4月28日
自発的なレビュー
Floorstore - Leeds からの回答
Hi Claire,
Thank you for your fantastic review! We’re delighted to hear you had such a great experience at our Roseville Road store with Mike and Jonny.
It’s great to know they took the time to understand your needs and provide helpful, no-pressure advice to make the process easy and straightforward. We’re especially pleased to hear their service stood out—feedback like this really means a lot to the team.
We truly appreciate your recommendation and hope to see you again in the future!
Floorstore - Leeds からの回答
Hi,
Thank you for your great review! We’re really pleased to hear you received excellent service from the team at Floorstore Leeds.
We’ll be sure to pass on your feedback—if you need anything else, we’re always here to help!
Poor at resolving issues
Very responsive during sales but less so with after care. Two fitting issues that we were left to resolve ourselves. I also like the LVT floor but the idea that it is scratch resistant is inaccurate.
2025年4月12日
Floorstore - Leeds からの回答
Hi Hannah,
Thank you for your feedback.
We’re pleased to hear you were happy with the initial service and that you like your LVT flooring.
We’re sorry to hear you feel the aftercare did not meet your expectations. In terms of fitting, this is carried out by independent contractors, and we always recommend raising any issues directly at the time so they can be addressed promptly.
While LVT is designed to be durable and hard-wearing, like all flooring it is not completely scratch-proof and can be affected by certain conditions and usage.
We appreciate your comments and your support.
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