The Flower Club レビュー 

69
TrustScore 5段階評価の4.5

4.3

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち2の評価

I used floweclub studio for my wedding bouquets. While the bouquets delivered were lovely they were not at all what i wanted and while they sent a staff member back to fix the bouquets they were not... もっと見る

5つ星のうち5の評価

Needed flowers delivered today despite having missed the stated cutoff time. Called Flower Club and they assured me that if I put the order in online it would be delivered late this afternoon. I was... もっと見る

5つ星のうち5の評価

As my best friend is overseas doing her studies, I wanted to surprise her for her birthday and I contacted Flower Club as this business delivers around Melbourne. I asked for specific colors like whit... もっと見る

企業情報

  1. 花の宅配
  2. ドライ フラワー ショップ
  3. 花屋
  4. 生け花デザイナー

当該企業による記述

The Flower Club is your local florist, specialised in providing fresh flowers, plants, vases and artificial flowers in Melbourne. We are your local florist offering same-day flower delivery throughout Melbourne. Buy flowers online with us at a 10% discount. We have flowers for every occasion including Anniversary, Birthday, Funeral, Christmas, Mother’s Day, Valentine’s Day, Wedding, New Baby, Get well soon, Sympathy, Congratulations, Thank you and more. Shop online or call us if you like to have customised floral arrangements.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

69件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.3

すべてのレビュー

(69)

過去12か月のレビュー数: 3

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5つ星のうち5の評価

Picked up a box arrangement for my…

Picked up a box arrangement for my friend recovering at Austin hospital, it was fresh and easy to carry.

2022年8月14日
自発的なレビュー
The Flower Club ロゴ

The Flower Club からの回答

Dear Harry,
Many thanks for your amazing review :)
We are delighted to serve you as one of our customers and looking forward to your next visit.

Best wishes,
Flower Club team

5つ星のうち5の評価

This store is amazing

This store is amazing. Incredible selection and helpful staff. Kamy is particularly is very kind and helpful. Thank you for the amazing experience!

2022年2月28日
自発的なレビュー
5つ星のうち5の評価

Better than Interflora

I highly recommend The Flower Club. The bouquet I sent as a gift was so beautiful and the customer service was excellent. I have used Interflora many times and I have to say The Flower Club is much better value for money and the arrangements are more stylish. Give them a go.

2022年1月5日
5つ星のうち2の評価

When I searched online in safari for…

When I searched online in safari for our local florist Ivy and Twig in Macleod, Flower Club appeared and took over my enquiry. I thought my order for a bouquet would be placed with Ivy and Twig but it was not. A small bouquet with about ten roses was delivered the next day and was just lefty on our doorstep without any doorbell or phone all to my wife to advise delivery was being made. Without this phone call, my wife did not find the flowers until late afternoon, and with it being a hot day, the flowers did not last long out of water and they wilted and did after only a few days. Paying over a hundred dollars for a small bouquet that only lasted a few days is not good value for money Abd I will not be using flower club again, next time I’ll time I’ll ring the florist directly!

2021年12月31日
The Flower Club ロゴ

The Flower Club からの回答

Dear Henry,
Thanks for your feedback and happy new year!
After fully investigating your order with the manager, we have found out that there are numerous false statements in your review that I wanted to correct with you!!

1. "Flower Club appeared and took over my enquiry" I don't understand what do you mean by this. You happily clicked on our website, chose your product, entered your details and placed an order. The URL and the logo is everwhere and you were fully aware which florist you are placing your order with!

2. "A small bouquet with about ten roses" The delivered bouquet was exactly identical to the picture on the website made of daily fresh roses and premium gum leaves (pictured proof with date and delivery log is available).

3. "was delivered the next day" you have placed your order on December 24, 2021 @ 8:02 am. and it was delivered on December 24, 2021 @ 1:42 pm. !!! The driver rang the bell and waited for 1:56 minutes. You have typed yourself in the order note that "If no answer at the front door, leave flowers by side gate" while our driver left it at the front door in a complete shade which is much safer than the sidegate; please note that the drivers have the authority to leave even without ringing the bell specially during Covid time. You have also received delivery confirmation via email so you were aware that it got delivered (the billing and shipping address are the same and I am assuming you were expecting the bouquet at your own address on the same day).

4. The weather on December 24 forcasted less than room temperature and roses last up to one week. If they died earlier I am sure you should have contacted us earlier but now its 7 days after receiving your flowers.

YOU HAVE ENJOYED SAME DAY FREE DELIVERY ON THE DAY OF CHRISTMAS DURING COVID CRISIS AND IT IS HARD FOR US TO ACCEPT THESE FALSE STATEMENTS WHEN WE COMPARE THEM TO OUR VERIFIED RECORDS WITH EXACT DATE AND ADDRESS.

It is always recommended to double-check your order details or contact us via email to sort things out before sharing the wrong info that might confuse our future customers.

Thanks,

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