Very good customer service and a very good product. Many of my old tricks did not work in getting around FocusMe, and those that did, support already knew about and was just a case of enabling setting... もっと見る
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Honestly, FocusMe is the best PC program to control the way you use your pc, It's perfect for all uses, it covers the whole gaps. there is no way to bypass it and if so, simply you report it to them a... もっと見る
企業が回答しました
The BEST focus and content blocking software out there by far. I would absolutely recommend this to anyone wanting to get ahead. They have been adding a lot of features and implemented customer sugges... もっと見る
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Bad habits should be hard to start and hard to continue. However, in reality, it’s usually the opposite. Just like how staying in bed and continuing to sleep feels much easier than wak... もっと見る
企業が回答しました
企業情報
FocusMe (Reclaim Time Ltd.) について
当該企業による記述
Boost Your Productivity with FocusMe
FocusMe is the ultimate app and website blocker for Windows, Mac, and Android. Get focused and productive - try for free today!
We understand the challenges of staying productive in a world filled with distractions. Whether you're a student, freelancer, or business professional, our powerful productivity app helps you stay on track by blocking distractions, setting time limits, and optimizing your workflow.
With features like:
- Website & App Blocking
- Pomodoro Timer
- Customizable Schedules
- Break Reminders
- Data-Driven Insights
Join thousands of users worldwide who have taken control of their productivity. Try FocusMe today and experience the difference!
60 Day Unconditional Money-Back Guarantee
Changed your mind? We'll refund your money within 60 days.
You are fully protected by our 100% Satisfaction-Guarantee. If FocusMe does not fit your needs, just let us know within 60 days and we’ll send you a prompt refund. No problems!
連絡先
71-75 Shelton St, WC2H 9JQ, London, 英国
- +44 207 117 2688
- support@focusme.com
- focusme.com
4.8
優良
828件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Really helpful
Great customer service, great app idea, great experience, good price so far. Just one thing could be better for my use, being able to create more custom pomodore sessions. If I could apply diferent time sessions it would be perfect
2024年9月13日
FocusMe (Reclaim Time Ltd.) からの回答
Thank you for the great review! We're glad you're enjoying FocusMe. We appreciate the suggestion about custom Pomodoro sessions and will definitely pass it on to our team. Stay tuned for future updates, and thanks for your support!
Super helpful
Great to free up time away from distractions and keep focused on what I want to be focused on.
2024年9月2日
FocusMe (Reclaim Time Ltd.) からの回答
Love hearing this! We're so glad FocusMe is helping you stay on track and avoid distractions. Keep crushing your goals!
Ryan does an amazing job
Ryan does an amazing job, always quick with his responses!!
Focus me is hands down the best self accountability program you can get.
2024年9月3日
自発的なレビュー
FocusMe (Reclaim Time Ltd.) からの回答
Thanks so much! We’re thrilled FocusMe is helping you stay accountable, and Ryan’s always happy to help. We're here if you need anything!
If you want to get focused and stay…
If you want to get focused and stay focused focus me is the company. they helped configure settings and be on a strict block mode. Their software is bulletproof. I can highly recommend it.
2024年8月31日
自発的なレビュー
FocusMe (Reclaim Time Ltd.) からの回答
Hi, Nik! Thank you for the great feedback! We're glad to hear that FocusMe is keeping you on track and that our team could assist with your settings. It's awesome to know our software is helping you stay focused. We appreciate your recommendation!
This IS thé best app ever created this…
This IS thé best app ever created this thé best option anyone who work a lot on pc and don't like to bé disturbed or distracted also there's an unistall protection tool which IS really Amazing
2024年8月29日
自発的なレビュー
FocusMe (Reclaim Time Ltd.) からの回答
Thank you for the awesome review, Mimou! We're thrilled to hear that FocusMe is helping you stay undistracted and productive. The uninstall protection is one of our favorite features too—it's all about keeping you on track!
FocusMe simply is an unbeatable…
FocusMe simply is an unbeatable product. And believe me, I have tried them all! This stuff works and it is unf..kwittable. This in combination with excellent customer service (even for those that lose their password about every month) makes that I love this product. 5 stars without a doubt.
2023年8月15日
自発的なレビュー
FocusMe (Reclaim Time Ltd.) からの回答
Thank you so much for your amazing review, Nick! We truly appreciate hearing that FocusMe has been a game-changer for you and that our customer service has met your expectations. Your support means the world to us! 🌟
Prompt and competent support from Ryan…
Prompt and competent support from Ryan as always.
2024年8月13日
自発的なレビュー
FocusMe (Reclaim Time Ltd.) からの回答
Thanks for the shoutout! We’re glad Ryan could provide you with prompt and competent support as always. 😊
This app saved my life
This app saved my life. It's an absolute game-changer! I spent 80% of my day on my computer and the internet is full of distractions and harmful temptations. I hate to waste time, but I have poor willpower and discpline. I've tried many distraction blockers of all types, and FocusMe is the best, most comprehensive software that I've found. Although it's not perfect, if you commit to using it and iterating your settings and blocklists daily as new challenges arise, you will not regret installing this app! CHEAP for what it's worth! (for example, there are porn blocking softwares that cost as much as or MORE than FocusMe, yet FocusMe blocks so much more and even blocks porn BETTER!)
2024年8月11日
自発的なレビュー
FocusMe (Reclaim Time Ltd.) からの回答
Thank you for sharing your experience, Noah! It's always amazing to hear that FocusMe has made such a positive impact. Your commitment to refining your settings is exactly how to get the best out of the app. We're glad you find it worth the investment and appreciate the comparison. Stay focused and keep crushing your goals! 💪
Awesome it is
2024年8月7日
FocusMe (Reclaim Time Ltd.) からの回答
We appreciate your feedback, Maher! Thank you! :)
Best blocking app for PC
Great customer support and best blocking app. As a big procrastinator I've tried many apps but yet they all were easy for my procrastinator brain to turn off. Except FocusMe, I've stayed with the for more than 2 years now, they shut off every way to distract yourself. Customer support always reply in timely manner and are helpful. I recommend this program to all procrastinators that are struggling with social media or gaming.
2024年7月15日
自発的なレビュー
FocusMe (Reclaim Time Ltd.) からの回答
Thank you for your fantastic review, Lu! We're delighted that FocusMe has made such a positive impact and kept you focused for over two years. Our team is dedicated to making the app effective and providing top-notch customer support. Your recommendation means a lot to us. Thanks again!
Useful product but difficult to set up
Useful product but difficult to set up
The functionality is exactly what I need.
But I found that when I went to try and set up FocusMe on my new computer, I did not succeed.
Also, the interface is a bit tricky to figure out.
Edit: I wrote to the support team on the day that I entered this entry, but using a different email address to my Trustpilot account.
Edit 17/08/2024: After a month, I've exchanged emails with the support team, but the problem is not fixed. I've now booked a meeting with them at an early hour due to timezones.
Edit 24/08/2024: Booked a call with the help desk. Did not receive the zoom link that the meeting invitation said they would send 30 minutes before the session. The call did not happen.
Edit 25/08/2024: Resolved the problem with help from the support team. Only, it took > 1 month.
Edit 28/08/2024: The delay was probably due to a technical problem which meant that my emails did not reach the support team. Not their fault. I've bumped up the rating.
2024年7月13日
自発的なレビュー
FocusMe (Reclaim Time Ltd.) からの回答
Hi Edward, thanks for your feedback. We'd like to assist you with this ASAP. Can you please contact our support team here: https://focusme.com/support/
Looking forward to hearing from you!
Edit 24/08/2024 - we sincerely apologize for not sending the Zoom meeting yesterday which was due to a system failure on our side. We accept full responsibility. We are available today to assist you, if that works? We have sent you an email.
Edit 28/08/2024 - thank you Edward for updating your review. It is a shame we never received some of your emails which understandably led to a bad impression. We are glad to hear that the main issue seems to be solved. :)
Perfect Customer Service
Quick response with an immediate solution. Customer service doesn't get better than that.
2024年7月8日
自発的なレビュー
FocusMe (Reclaim Time Ltd.) からの回答
Woohoo! So happy to hear that from you, Roger! Know that we're just a chat/phone call/email away, should you need help again. Cheers!
not for Linux users
Unfortunately this software doesn't work if you're a Linux user. it does try, but 9 out of 10 times it will ignore and fail to block a site even though it's set to block it.
2024年7月2日
自発的なレビュー
FocusMe (Reclaim Time Ltd.) からの回答
Hi, sorry to hear this. We are working on a new Linux release which should be ready in a matter of days. Can you please contact our support team and we can send it to you? We'd also like to get more information from you such as your Operating System and Browser versions. Thanks
It's an amazing program
It's an amazing program, really tough and powerful. I'd only recomend to improve your interface machine with new AI tech to make a faster and improved experience
2024年6月8日
自発的なレビュー
FocusMe (Reclaim Time Ltd.) からの回答
Thanks for your feedback, Andrés! We're so glad you find FocusMe powerful and effective. We're always looking for ways to improve, and your suggestion about AI integration is a great idea we hope to implement one day.🙏
one of the best application to stay…
one of the best application to stay focused and deciplined.
2024年6月6日
自発的なレビュー
FocusMe (Reclaim Time Ltd.) からの回答
Woot woot! So glad to hear that, please do let us know incase there's anything we can help you with! :)
Highly Configurable But Lacking in Polish
I liked the fact that FocusMe is configurable. I also liked the fact that the customer service was reactive to questions (even on weekends) and top-notch from a technical point-of-view
I didn't like the fact that some of the options are poorly implemented. A good example of this would be the "Show Timer" option. Despite setting the checkbox parameter for this function to TRUE repeatedly, it fails to remain active.
2024年4月15日
FocusMe (Reclaim Time Ltd.) からの回答
Dear Mark,
Thank you for your review. I'm sorry to hear about the difficulties you’ve encountered with the "Show Timer" setting and other options.
I reached out to you yesterday via email to offer my assistance in resolving this, including my direct phone number. Can you please look out for my email?
Thank you once again for your constructive feedback. We are here to help and improve.
Warm regards,
Jon Rumens
Founder, FocusMe
Disappointed
Really disappointed. Terrible app, horrible UI and insanely complicated
2024年4月11日
自発的なレビュー
FocusMe (Reclaim Time Ltd.) からの回答
Dear JW,
Thank you for your feedback. We noticed that your original claim regarding malware was removed from your review, and we appreciate this update, which helps ensure accuracy for all users. We regret to hear that your experience with the free trial of the FocusMe application did not meet your expectations, especially since we have not had prior communication. We are committed to enhancing our app and truly value all feedback. We understand that familiarizing oneself with new and feature-filled software in a short period can be challenging. To better support our users, we encourage the use of the full two-week free trial and are here to assist in any way we can.
We’ve noted that you have expressed dissatisfaction frequently across various services, as seen in your review history. While we understand that you hold high standards, we are committed to addressing your concerns specifically with our app. Your insights are invaluable as they push us to better refine FocusMe.
If you're open to it, I would appreciate the opportunity to speak with you directly. Please let me know a convenient time for a call, and I will make myself available.
We value the opportunity to learn and evolve from user feedback and aim to serve you better in the future. If you prefer not to engage further, we understand and wish you the best in finding a solution that meets your needs.
Warm regards,
Jon Rumens
Creator of FocusMe
A Productivity Game-Changer
A Productivity Game-Changer. Outstanding and extremely prompt customer support
2024年2月18日
自発的なレビュー
FocusMe (Reclaim Time Ltd.) からの回答
Woot, woot! You've just made our day - thank you for your wonderful feeedback, Amr!
FocusMe is Amazing
FocusMe is Amazing. The application is extremely customizable to meet individual needs (which is the basic entry bar for a system like this). It is robust, ever present, and effective. And their technical support feels more like a partnership than traditional "tech support." They really seem to get it: this isn't just another "app" but an integral part of maintaining a healthy relationship with technology. Like most valuable experiences, you get out of it what you put into it. Take the time; give it a chance; and stick with it. It'll do you good.
2024年2月8日
FocusMe (Reclaim Time Ltd.) からの回答
It's an absolute honor to hear that from you, Damon! 😊We'll let our entire team know about it. And know that we'll never stop doing our very best to keep that healthy relationship. ❤️️
Great app great support great price.
Great app great support great price.
Best to quit pron and have more mindful internet approach
2024年2月7日
自発的なレビュー
FocusMe (Reclaim Time Ltd.) からの回答
So happy to hear that from you, Ismael! And we won't get tired of doing great things for you guys! Cheers! 😊
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