Long waiting time before delivery. They also shop from outside Europe and before you can receive your order count min an extra charge of 60% of which they do not inform you when you order. In that asp... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Quite comfortable socks and nice colour. Size wise quite small for L/XL. As others have noted no wide toe box, actually narrower than some "normal" socks I own. Dispatch time quite lengthy but was ex... もっと見る
This company never delivered the product. First of all, it took forever to receive a tracking email that they were going to deliver the sock that I purchased over a month ago, and to no surprise, they... もっと見る
The socks are very well made, thick padding and excellent craftsmanship. Processing and shipping was a bit slow. My biggest complaint is that the toe box does not seem to be any roomier than other s... もっと見る
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ordered a hoodie and sweatpants of the…
Ordered a hoodie and sweatpants of the same colour my first problem is they suggest sizing up which is completely wrong it was way too big almost impossible to talk to customer service I finally got an address to send it back to I had to pay for shipping they scam you buy always having a “discount” which is the real price of what they want they only do that so you can’t get a refund
Nice products. Admin needs improvement.
Second time of ordering a heavy Alpaca Cloud hoodie and joggers, as son was so happy with his.
Paid by Apple Pay. No confirmation email though.
Emailed them and got a reply, quite quickly, with a tracking link, that didn’t work.
Items arrived a few days after that.
Both items are very comfortable and warm. I particularly like that the labels just pull off.
An amazing sweatshirt
An amazing sweatshirt. It was delivered to me shortly after I ordered it.
Would rate zero if I could
Would rate zero if I could. Received the bracelet on 9/3 filled it with my parents ashes on 9/7 realized the braclet was gone because the magnets don’t stick. Now I am out of a bracelet as well as my parents ashes. Luckily I have buyer’s protection from my cc company. Reached out to legend with no response.
I ordered on 8/30 it is now 9/8
I ordered on 8/30 it is now 9/8. My package hasn’t been shipped, but I’ve been sent a review to fill out.
The site says same day shipping not at at true
The site says same day shipping. My product shipped days later. I think 4. Why say this if you can’t do it?
Paying $12 to have a hoodie shipped from NY to CA that take 2 weeks to get to the recipient?
Product may be fine. I don’t know I still have not received my product. Garbage.
Avoid this company
Delivery is fine they sent me a small hoodie I ordered XL and it's almost impossible to send for a return , l just recommend all to avoid this company
Son unos estafadores
Son unos estafadores. Han pasado 3 meses desde que hice mi pedido. Me he puesto en contacto con ellos mas de 6 veces. En dos de ellas pedí información del pedido, y las otras 4 son intentos de un reembolso, pero no hay manera, de ninguna forma me quieren devolver mi dinero, siempre contestan que me enviarán el pedido pero será otra de sus mentiras.
cute products, but delivery is a joke
I ordered a hoodie and paid extra for fast shipping, yet it took almost two weeks and they still charged me for customs. Quality’s okay, but shipping and fees? Not worth the hassle!!
They won’t allow returns for refunds! Scam!
They won’t allow returns for refunds! The customer service is terrible and takes days to respond (if they respond at all). Do not buy from this vendor!!!! It is a scam!
Communication with your customers about…
Communication with your customers about delivery and extra costs should go by personal email. Not via AI bots. Also, accepting money for items on the website that are not available is unfair. There is really a lot missing within your organization to deal with customers like this. Shame on you.
charged me for expedited shipping at…
charged me for expedited shipping at 16.99 for a small stuffed animal - should have been 2-4 days. Now I am informed it will be at least 12 days. Has not been delivered and no mention of refunding my shipping charge. would not use again.
Hohe Versandkosten im Wert von 10€ und…
Hohe Versandkosten im Wert von 10€ und bei Zustellung des Pakets erneute 10,31€ Zollgebühren. Qualität der Kuscheltiere sehr minderwertig und Form sehr deformiert auf Grund der schlechten Verpackung. Alles in allem war das meine erste und letzte Bestellung.
A non transparent and dishonest company
This company is pumping out false adverticing about their products, claiming the use of warm and soft alpaca wool. They even compare it with cashmere wool...
When recieving the hoodie, it only shows to contain 20% wool on the inside layer of the double layer fabric. All in all It's barely 10% alpaca wool.
The rest is 40% polyamide, some tencel and cotton - nothing they show in their ads on social media.
This is just false marketing at a very high price, fooling the customers with highlightening the use of pure alpaca wool.
I will go far until I get my money back. That is just principle to me.
Avoid Ordering From This Company
Avoid Ordering From This Company – Extremely Unreliable Service!
I placed an order on July 12th for a shirt and caps, and after more than 40 days, my package is still “in transit.” Tracking shows it stuck at customs, yet the company keeps repeating the same response: “There is nothing we can do.”
When I requested a refund, they told me to refuse delivery and send the package back. This advice is meaningless, because the main issue is that the order has never been delivered in the first place. Effectively, they are refusing to take responsibility.
As a consumer, it is important to know that according to international consumer protection principles (such as the right to timely delivery, the right to receive goods as described, and the right to a refund when goods are not delivered), the company is legally obligated to either deliver the order within a reasonable timeframe or issue a full refund. Passing the responsibility onto the customer is unacceptable and misleading.
I will be filing an official complaint with the relevant consumer protection authorities and payment provider to recover my money. No customer should have to go through this frustrating experience.
This is not just poor service – it is disgraceful business practice.
Nothing Special; Lacking customer service
I ordered two of these for my wife and daughter thinking they would be cute. The product is a basic plush toy. I received an additional 2 a few days later. Trying to do the right thing, I sent an email telling them about it and said if they sent me a label, I would return. Their replay was asking me to confirm I received the same items twice. I told them yes... AGAIN. And then, the next email was wanting me to take a picture of the duplicate items... I mean come on! I was trying to return something that you obviously sent in error, but you wanted to be a pain about it. They finally sent a message saying to keep the additional order. I'm not sure exactly who these people are, but it's apparent they are not customer friendly.
It hasn’t arrived yet and I haven’t…
It hasn’t arrived yet and I haven’t gotten any updates since the 24th of July
It just arrived on the 15 of August so it took almost 2 whole months to arrive
It took over a month to be delivered…
It took over a month to be delivered and when it finally arrived I was charged an additional $68.00 customs fee. So basically I paid in total $240.00 CDN for one pair of shorts and a hoodie. Buyer beware!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。








